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Customer Ratings & Reviews

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Comp. Value: $349.99
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Customer reviews

Rating 4.6 out of 5 stars with 110 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 110 reviews
  • Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, good mic quality, very comfortable. The build quality of the head band is great but the plastic ear cups feel kinda cheap. I know its probably to keep the weight down so, for the price it hink its overall a good headset, but i wish the plastic felt a hight quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bunb,

      We appreciate your detailed feedback regarding the INZONE H9 II. We are glad to hear that you are enjoying the sound quality, microphone performance, and comfort during your gaming sessions.

      We also value your honest input regarding the feel of the ear cup materials. You are correct that the high-quality nylon and plastic components are specifically chosen to minimize weight for long-term comfort, though we understand your preference for a more premium texture. We will be sure to share your comments with our design team for future product development.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Excellent Headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent comfort and sound quality, the mic quality in particular is especially impressive for a wireless headset with very little audible compression coming through. Battery life seems largely average compared to other headsets, roughly 25+ hours before getting a low battery warning. Maybe a better value if it dropped in price $30-$50.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Orion,

      Thank you for the excellent feedback on the INZONE H9 II headset. We're glad to hear you're impressed with the comfort and sound quality, especially the microphone. We also appreciate your comments on the battery life and value.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Excellent Sony gaming Headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have an excellent sound. They are extremely comfortable. I love the app that allows you to adjust the sound of the headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Virg!
      We are thrilled to hear that you’re loving your new INZONE H9! It’s awesome to know that the fit is working out for you and that you’re having a great time customizing your audio through the app.

      Thanks for choosing Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Get lost in the experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional comfort, elite sound quality, and strong noise canceling make the INZONE H9 II one of the best gaming headsets of 2025. Ideal for serious gamers who value clarity and immersion. Definitely enhanced my experience on a few favorite games!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MoniC,

      We are beyond pleased to hear such an outstanding review for the INZONE H9 II!

      It’s rewarding to hear that the combination of exceptional comfort, elite sound quality, and strong noise canceling has truly enhanced your experience, making it one of the best gaming headsets of 2025.

      Clarity and immersion are exactly what the INZONE H9 II was designed for, and we're thrilled it's helping serious gamers like you get the most out of your favorite titles. Thank you for the five stars and for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Best Buy Employee

    Rated 4 out of 5 stars

    Sony h9 ii

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset for Sony pc sounds good not the best but it’s good mic definitely better other brands light enough too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShowTime,

      We’re glad to hear you’re enjoying the INZONE H9 II! We designed this second-generation model with a new detachable cardioid boom microphone and AI-powered noise reduction to specifically address feedback regarding voice clarity in competitive environments. It’s great to know the lightweight 260g design is providing the comfort you need for long sessions on PC and PS5. If you’re looking to further enhance that "good" sound to "great," we recommend using the INZONE Hub software to customize your EQ profiles and activate 360 Spatial Sound for a more immersive experience.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It’s a huge upgrade from the first one. This one is more lightweight and has a better feel overall. The sound is good too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tdoll!
      Thanks so much for sharing your review with us.
      It is fantastic to know that your new INZONE H9 II is such a big step up for you. We’re happy the new design and sound quality are hitting the mark.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Most comfortable PS5 headset out there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very underrated headset for both PS5 and PC. Best overall feature is the lightweight build of the headset itself. Feels like clouds on both the top of your head and ears. Sound quality is superb with a little tweaking via the Sony Connect iOS app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EPAR305,

      That's absolutely wonderful to hear! We are thrilled that you find the INZONE H9 II to be an underrated gem for both PS5 and PC.

      You've highlighted one of its best features: the incredibly lightweight build—it truly is designed for long, comfortable gaming sessions. We're also glad you were able to customize the superb sound quality exactly to your liking using the Sony | Sound Connect app on iOS!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 4 out of 5 stars

    good but expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very light, sounds good but too expensive for what it is !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mingo,

      We appreciate your feedback on the weight and sound quality of the INZONE H9 II. We take all comments regarding value seriously as we strive to deliver a premium gaming experience.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 2 out of 5 stars

    NO GAME/CHAT VOLUME CONTROL ON PS5!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really irritated with this headset. They fit and sound okay, and the mic is an improvement from the H9, but they're not good enough for this price. How are you going to charge $350+ and you can't use them to control the game/chat volume on PS5, only PC? That's ridiculous to me. I had the previous H9, and you could change the game/chat volume with the dedicated buttons, but not with the new, more expensive H9 II version?? For the price, they should have the same capabilities as the previous version and more.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ilovetech,

      We appreciate you sharing this detailed feedback on the INZONE H9 II, and we sincerely apologize for the irritation and frustration caused by the change in the game/chat balance functionality on the PS5. We understand that this is a core feature you relied on in the previous H9 model. While the dedicated buttons on the H9 II are designed for PC use with the INZONE Hub software, you can still adjust the Game/Chat volume balance directly within the PS5 Control Center. Simply press the PS button on your controller, select the Sound icon, and use the Audio Balance slider to fine-tune your game and chat audio mix. We value your honest comparison to the prior model, and your input on feature continuity at this price point is critical for our development teams.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. They are very comfortable and the built in mic is very nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaizieM,

      It is fantastic to know that you are finding your INZONE H9 II so comfortable and that the built-in microphone is performing well for you! We designed the INZONE series to provide both high-quality communication and long-lasting comfort for extended sessions, so we are thrilled you are happy with them.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony H9 II

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noice canceling is great Comfort 10/10 Sound, smooth And the software that comes with it is also pretty dope

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your enthusiastic review, NicholasM!

      We are absolutely thrilled to hear how much you are enjoying the WH-G910N!

      We are delighted that you find the Noise Canceling great, the comfort 10/10, and the sound quality smooth. It's also rewarding to know that the companion software is helping you customize your experience and that you find it "pretty dope!"

      Thank you again for choosing Sony INZONE to elevate your gaming setup!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    An exceptional headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best gaming headset I’ve owned so far. Now admittedly I started with just a basic Turtle Beach pair back when the Xbox one came out but I’ve had several more expensive versions/bands throughout the years. So first off the comfort lvl or the over ear cuffs is phenomenal plus they’re really light weight but not in a cheap way. Ok so next is the adjustable headband super easy/convenient just press a button on either side of the headband a side up or down then release the button. Now the sound quality is basically as you’d expect from Sony but not ground breaking lvls above some a the others I tried in the same price point. Conclusion is I would highly recommend these to anyone will the shell out the money for them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, NickolasC!

      It’s awesome to hear that the INZONE H9 II has taken the top spot as the best gaming headset you’ve owned! We're glad the jump from your previous headsets was worth it—especially regarding that phenomenal comfort. We know how important a lightweight feel is for those long sessions.

      That button-adjustable headband is one of our favorite design tweaks, making it much easier to lock in your fit without the trial-and-error of standard sliders. And while we’re known for that signature Sony sound, we actually co-developed these with the pros at Fnatic to ensure they were tuned specifically for the clarity needed in competitive gaming.

      Thank you for choosing Sony and for the high recommendation!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound great to me. Love the fact they are lightweight. The noise cancellation is very good also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Feedy,

      It is truly wonderful to know that you are having such a great experience with the INZONE H9 II headphones! We're thrilled that you find the sound quality excellent, appreciate the comfortable, lightweight design, and are impressed with the very good noise cancellation. Thank you for sharing your positive feedback and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Good quality headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit well and are very comfortable. The sound quality is great for gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ckrank424,

      It brings us great joy to hear that your Sony INZONE H9 II headset is performing so well for you!

      We specifically designed the H9 II for marathon gaming sessions, so we are thrilled that you find the fit well and that they are very comfortable. Most importantly, we're glad you're experiencing the great sound quality that is essential for immersive, competitive gaming.

      Thank you for choosing Sony to enhance your gaming experience!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Outstanding improvement over the previous H9!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The H9 II is an outstanding improvement over the previous H9 model. This new version is lighter, has better sound cancelling a better, faster, lag free connection to my PS5 Pro. You can’t beat Sony when it comes to high quality headphones and PS5 compatibility. I highly recommend this excellent set of headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi M1A2G3A,

      It brings us great joy to hear that you are finding the INZONE H9 II to be such an outstanding improvement! We are thrilled that the lighter design, enhanced noise cancellation, and seamless, lag-free connection to your PS5 Pro are elevating your gaming experience.

      Thank you for your high recommendation and for choosing Sony to power your play.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset great sound very light weight i would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ad1983,

      That's fantastic! We are thrilled to hear that you find the INZONE H9 II headset to be lightweight, and that you are enjoying the great sound quality. Thank you for recommending it!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Great noise canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed using these headphones both with my PS5 Pro wirelessly as well as wired with the Nintendo Switch 2. They noise canceling is really top notch, and I strongly recommend these for gaming headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brett,

      We could not be more pleased to hear that your INZONE H9 II is delivering such a versatile performance across your PS5 Pro and Nintendo Switch 2. We engineered these headphones to provide top-tier noise cancellation and immersive spatial audio specifically for gamers, and knowing that they have earned your strong recommendation for both wireless and wired play is fantastic.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    An excellent headset for any use case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, extremely versatile headset that can be used wired, with a PlayStation 5 a PC and Bluetooth, and you can listen to the Bluetooth and game at the same time. The mic quality is also good , would recommend. I had the old H7 and this irons out all the issues I had with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, MichaelP!

      We are absolutely thrilled to hear that you are so impressed with the INZONE H9 II and that it has "ironed out all the issues" you previously experienced. It’s incredibly rewarding to know that you are enjoying the very good sound quality and the enhanced versatility, particularly the seamless ability to listen to Bluetooth audio while gaming simultaneously across your PS5 and PC. Your praise for the mic quality and your strong recommendation are highly valued.

      Thank you again for choosing Sony INZONE for your gaming setup!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Inzone H9 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I’ve ever had! I came from the Steel series Nova ( Wireless ) but the sound kept going out. But these H9 2?! Are PEAK.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the PEAK review, LyfeJ!

      We are hyped to hear that the INZONE H9 II is hitting the mark for you! Switching from another brand is a big move, and we’re thrilled that the audio stability and sound quality are exactly what you were looking for.

      We actually packed the same driver technology from our flagship WH-1000XM6 headphones into this headset, but tuned specifically for gaming clarity and those soul-vibrating explosions. It’s awesome to hear that the difference is noticeable in your sessions!

      Happy gaming, and thanks for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the greatest gaming headset I’ve ever purchased. The charging is super quick, they’re light weight and the sound quality is amazing. One of my favorite features is it connects to both my PS5 and my phone at the same time for some really great immersion. It may be on the expensive side but if you ever want to treat yourself and have some extra cash you should check these out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Elsc!

      We’re thrilled to hear the INZONE H9 II is the best headset you’ve owned! It’s awesome that you’re taking advantage of that simultaneous connection to your PS5 and phone—it really is a game-changer for staying connected while staying immersed.

      Enjoy the quick charging and amazing sound. Thanks for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

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