Customer Ratings & Reviews
- Model:
- WHG900N/W
- SKU:
- 10095825
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Pros mentioned:Sound quality
Crisp like a sprite from Mcdonalds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, look sleek and they really enhance the gaming experience. I even bought the open box ones to get a bit of a discount and they came perfect! Only the box had a few cosmetic issues but that didn’t matter tk me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shadowsmom,
Awesome! We're glad to hear that you like the quality of the headphones for your gaming experience. Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, definitely worth buying. Really like the way that audio acoustics turn out when I use this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pkompally, Thanks for the feedback! We're glad you like your new gaming headset. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect!!!! my husband doesn't take it out of his ear when he's playing, just like a 10 year old child!!! Phone a wonder said it was the best gift!!! Even I thought I didn't need to listen to him play
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GabrielaP, we're glad you like our product! Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing SONY! ~Earl
- Pros mentioned:Comfort
InZone 7 ????
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Idk why but my headset got disconneted from the USB adapter now it wont turn on or connect to the usbAdapter any idea on what to do its a nice headset but 1st time it happen to mee since ps4 :/
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ROK3,
We're sorry to hear that you're having issues with your INZONE H9. We'd love to help you troubleshoot your problem and turn this into a better experience. After you connect the USB transceiver to a USB port on the PC or Gaming console, press and hold the (connect) button on the USB transceiver for about five seconds, then kindly check that the USB transceiver indicator is repeatedly flashing twice in white.
If it does not light up or won't pair to the INZONE gaming headset, follow the instructions below to troubleshoot and resolve this issue.
• Disconnect the USB transceiver, and connect it to a different computer or gaming console port.
• Move any device or cable supporting USB 3.0 away from the USB transceiver.
• Remove all other USB devices and USB cables from the computer, if possible.
• Move any metal objects away from the USB transceiver.
• Restart the connected computer or PS5, and pair it with the headset again.
If the headset cannot be connected to the USB transceiver connected to the computer or PS5, follow the procedure on this link: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670450.html
For more details on "Pairing the USB transceiver to the INZONE gaming headset", please visit this link: https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/articles/00287618
If you're unable to resolve your concern, you can email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
- Pros mentioned:Sound quality
best headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i absolutely love these.so clear ,, noise cancellation works perfect and these are better than the Astros I definitely recommend these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SethL,
Nothing makes us happier than hearing about happy customers! Thanks for the awesome feedback. We're really glad that you love the clear sound, noise cancellation, and overall performance of your Sony INZONE H9 gaming headset. We appreciate your recommendation and thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Don’t headphone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time, works, and there was no damage to product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user731085,
Thank you for the purchase! We're glad to hear that you like your new Sony headphoens. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Love this product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Love the noise canceling feature to really get into the game without distraction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user309165,
Awesome! We're glad to hear that you like the sound quality and noise canceling of the headphones for your gaming experience. Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Worth Every Penny
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are terrific! I’ve been using them every time I play my PS5, and I really enjoy the sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SalemS, we're glad you are enjoying our product. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for choosing SONY! ~Earl
- Cons mentioned:Price
TOO expensive, even on sale (open box)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive, even on sale (open box). They aren't horrible, but not worth the retail price, nor what I paid for open box.
No, I would not recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Price
Headsets
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headsets but too pricey for what they are, that’d be the only issue, noice cancellation is top A
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoP,
Thank you for the purchase and we're glad you like the noise canceling of the headphones. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. INZONE H9 allows you to enjoy the immersive sound of PlayStation® 5’s Tempest 3D AudioTech for gaming with greater spatial expression. Works seamlessly with PlayStation®5 consoles and special PS5™ features for enhanced performance. Thank you for choosing Sony!
-David
Not good enough for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are way to expensive for the poor build quality. The effective range of the USB dongle is VERY low. Worse yet is beeps very loud in your ear when it is on the edge of the range or too far. Also they are falling apart after less than a year. For this price I expected way more.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FuzzyDistance, We're sorry to hear about your experience with your Sony Inzone H9. This is definitely not the news that we would like to hear. At Sony, we are always looking to improve our product quality and features. We have noted your input about the limited Bluetooth range and beeping sound when you're on the edge of the range and will be sure to forward this feedback to the appropriate department. Thanks for choosing Sony. -Sam
I Have Buyer's Remorse After One Year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset, and has good features, but the price tag of $300 is far more than you should be paying for what this headset is. There aren't many dual-connection headsets out there that also support 3D audio, but you can get all of that in multiple SteelSeries models today for a little more than half the price of this headset and with better build quality and ease of use.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BryceP,
We appreciate your feedback. We take all user input seriously and will make sure your comments reach the appropriate person. Despite your concern, it's good to know that you still like the features of your Sony gaming headphones. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Should you need further assistance, you can email us at [email protected].
Sincerely,
Vincent
Headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered on line and pick up went smoothly. And employess were very friendly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user335481,
Thank you for the purchase! We're glad to hear you had great experience with our customer service. Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony!
-David
Ps5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for ps5 gave to my brother for Christmas he was happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user764994,
That's great! We're glad to hear that your brother likes the headphones for his PS5. Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony!
-David
Swag
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Swaggering swagtastic swagging swag swag swag swag
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user751855,
You made the right choice with the Sony INZONE H9! Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony!
-Ralph
Could be better.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work fine, but for the price... You can buy better ones they feel cheap too. But they do get the job done...
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LopezMendez,
Thanks for commenting. We greatly appreciate your feedback with the price, build quality, and performance of the INZONE H9 Gaming Headphones. The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.
If there's something we can do to help or you may need an information/technical assistance with our product, please feel free to email us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you for choosing Sony.
Best regards,
Romeo
Sony Social Support
Looks great, functions terribly.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible PC connectivity. They are practically unusable until you update the headphones with the (awful) App, but the update constantly fails, regardless of how many times you repair, restart or reinstall the app or headset. Troubleshooting with Sony has not fixed the issue either, and for the lackluster audio quality and missing features that other big-name brands have, it is not worth $100, let alone $300.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PaytonK,
We regret to hear that you're having issues with this INZONE H9 Wireless Noise Canceling Gaming Headset. We apologize for the inconvenience. If the firmware update gets stuck, close all other applications on the computer and then download the firmware again. Please refer to this link for more details: https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/software/00283325
You can INZONE H9 Headset to your PC via the supplied USB transceiver, simply slide the switch of the USB transceiver to PC and establish a connection. If the device does not recognize the headset microphone, make sure the slide switch of the USB transceiver is set correctly. Connect the USB transceiver directly to the computer or PS5, and not via a USB hub.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the INZONE H9 (WHG900N):
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
What are y'all doing over there seriously!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Leave it to Sony to release a gaming headset that's ps5 focused. Then release a PS5 Pro and remove the front USB so you gotta go behind the system and the receiver plugs in upsidedown lol. The mic on it is mid at best so now I gotta rerun and buy another cable for my standalone mic and have that come out the front of the system cables are going to be everywhere.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kyle, Thank you for sharing your feedback on the Sony INZON H9 Gaming headphones. We're sad to hear that you are not impressed with it especially with the location of the ports.
Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing your thoughts. Regards, -Craig
- Pros mentioned:Comfort
H9
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Premium feel and build. Very comfortable. Noise cancelling has been nice living in an apartment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brvw, We're very grateful for this positive feedback! We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. From heaters and PC fans to construction work, INZONE H9 with multiple-microphone noise cancelling keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. Thanks for choosing INZONE H9 Wireless Noise Cancelling Gaming Headset. Jay
- Pros mentioned:Sound quality
Amazing headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and technology! You can be on discord with your ps5 at the same time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaP, That's great! We're glad to hear that! Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. INZONE H9 allows you to enjoy the immersive sound of PlayStation® 5’s Tempest 3D AudioTech for gaming with greater spatial expression. Works seamlessly with PlayStation®5 consoles and special PS5™ features for enhanced performance. Thanks for choosing Sony! Jay
