Customer Ratings & Reviews
- Model:
- WHG900N/W
- SKU:
- 10095825
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
USB Transceiver is Tacky
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The USB transceiver broke after 1 week. After a 2 hour troubleshooting live chat with Sony they have decided to replace the whole product.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TylerS,
We regret to hear about what happened to the USB transceiver. This isn't normally the case with the INZONE H9. Your feedback is extremely important to us and is very much appreciated. With Sony's 1-year manufacturer's limited warranty, you are definitely covered. We hope you'll have a better experience with the replacement unit. In case you need further assistance, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Case Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
Trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trash headset i had these for like 17 days and the dongle messed up! It wont let me connect or nothing this is probably the worst headset i ever got in my life never again!!!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lxuisvuttxn,
Thank you for the review and we're sorry to hear what happened with your headphones. To isolate the issue, try to Initialize the headset to restore factory settings. Here's the link on how to.
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670454.html
For us to better assist you, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
