The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 569 reviews
Rated 4 out of 5 stars
Feels weird at first
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Definitely feels different in the ear. Doesn't feel secure but it stays in the ear. The buds are really light and it is comfortable. My ear doesn't feel blocked. I work moving around a lot unloading materials everyday and it is not noticeable like my beats pro. Sound is good enough. It's something not to be blasted. The downside is that when I wear a hoody, it will hit the buds and pause/skip the music sometimes. Overall I am satisfied. I can listen to music and talk to my co workers.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi HueLee,
Thanks for the feedback and we're glad you're satisfied with your purchase. We're also happy to hear you like the comfortability and sound quality of the headphones.Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony!
Regards, David
Rated 5 out of 5 stars
Wish I could’ve kept them.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I liked them a lot but I had to return them. The overall concept and design of these are amazing and sound quality doesn’t take too big of a hit. Bass is still pretty good. I liked the 4 options for the wing tips. App is very good too especially with the custom equalizers and what not. Now I did not keep them because my ears are too small. I have this same issue with most ear buds and it really sucks. I wanted to keep these so bad but they made my ears hurt because they were too big and keeping them crammed in my ears wasn’t worth it. I would highly recommend this to people who are looking for this type of product. Even though I retuned them I’m still giving 5 stars because they deserve them. Price is very good for what they are.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi ChrisJ, We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Game changing design, amazing fit, just ok sound
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are some of the first buds to stay in my ears and not move - at all. Like, not even a little bit. They lock in, stay there, and do not come out until I choose. This alone is amazing, as I have always had an extremely hard time finding buds that will do just this.
Of course, the design is going to be the most talked about thing. But I really needed to point out the fit as once I got them in my ears that really was the most amazing thing to me, and the last thing I was expecting. Yes, your mileage may vary, though with the included assortment of ear locks (XS-XL) I'm willing to bet others that have had a history of buds not fitting will likely find these to be a joy.
On the sound-side of things, the LinkBuds are a little lacking, especially if you are a bass fanatic and/or someone who is accustomed to certain brands that have a very bass-heavy EQ built into them. I am not one of those people and even still I felt the sound to be a little lackluster. Not terrible, but not what I'd expect once you start getting into this price-point.
The Sony app allows you to change the EQ to your liking, which is great, but that means nothing if the drivers themselves aren't capable of delivering the sound; the case here.
If you are familiar with the aforementioned app all the same things are present. You can set up a profile for your ear shape, control your music through it regardless of the source (Spotify, Youtube, etc etc) which at first doesn't seem like a huge thing, but then you realize you don't have to keep jumping back and forth between apps when making adjustments.
With that all out of the way, the design. Yes, these are really cool looking. They are made out of recycled plastic (as is the case) and it has a subtle texture to it which is much more pleasant to touch than gloss. Sony managed to keep the size down across the board to the point you barely notice they're in when looking at your ear even from the side. Very subtle to say the least.
I look forward to what Sony (and the competition) does in this area now that these have set a new benchmark for not only look, but also fit. Would be a five-star review if the sound were a little more robust.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Bill, thank you so much for your detailed review. We are glad you are enjoying the all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. We're also glad that you like the design especially its size and the materials.
The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. As for sound quality, we'd like to refer you to this link : https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html. This will help improve the sound quality of the the earbuds. Should you need further assistance, please contact us for help. Please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Model Number: Issue: Regards, -Craig
Rated 3 out of 5 stars
Disappointing for the price.
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had high hopes for these earbuds. It solved an issue for me (I hate not being able to hear people next to me when wearing earbuds), and the reviews of them seemed good.
The actual build quality of these was pretty good - and I liked the size and fit of them.
The default EQ on these is, in my opinion, too trebley and hollow. The problem was, Sony had broken it's app to configure these, so I couldn't change any settings like that. The app would just immediately crash. When I called Sony, they first tried to get me to try a different phone. I have an Xperia 1iii, so that's not really acceptable. If they don't work on that, I don't want them. Then they tried to exchange them - couldn't see how that would fix the app so I refused. Pretty poor experience all around.
Tried them at the gym, and the one kept falling out when I was exercising, which wasn't great.
Fast forward to today, and the app finally got an update and lo and behold it now works! So it was nothing to do with the actual buds. When I finally configured them, I found that the 360 sound only works on certain premium music apps, which I don't have. Also found that the bass and mid response can only be adjusted so much. There just isn't enough depth to the sound for me.
The wire area tap feature was cool though, which is why they get 3 stars instead of 2.
For the price, I felt like they didn't have enough punch. So, this evening I returned them. My JLabs sound better to me, even if I have to sacrifice the nice little features.
In summary - not enough bass or mid. Sony's customer support isn't great. 360 sound will cost you another subscription.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi Compist, we're sorry to hear that you had returned your SONY unit. For sound quality issues, it is recommended to follow this link:
We have our Support team that is always happy to assist. You can email us anytime at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
We hope you consider SONY again. ~Earl
Rated 4 out of 5 stars
Nearly perfect wireless earbuds
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These earbuds have great sound and a very comfortable fit. Because of the looped tab, they stay in the ear very well. The only drawback is that after getting them positioned just right to maximize directing sound into my ear canal, they tend to move just a little. The sound quality is still great, but some of the volume is lost. This may have to do with the shape of my ear.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi CoolBasement,
Thanks for purchasing our Sony LinkBuds. We're glad that you like the comfort and great audio quality of these open-ear earbuds. We're sorry to learn if they tend to move in your ears and the volume becomes low. If the headset is not worn properly in your ears, you may not obtain proper sound quality or volume. The LinkBuds may also fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
• Check that you are wearing the headset properly in your ears. • Select a different size fitting supporter and align the protruding part of the LinkBud with the cutout on the fitting supporter. Make sure to insert the fitting supporter completely. • After attaching the fitting supporter, check that there is no movement on the LinkBuds. (Shake your head back and forth.) Note: If they fall off or move in your ears when you shake your head, select a different size. The best fitting supporter may be different for each ear.
The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you.
Thanks for sharing your feedback and for choosing Sony! -Jess
Rated 3 out of 5 stars
Not a good fit for some ears
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just received them but unfortunately they are not a good fit for my ears. It is curbersome to insert into ear. The max volume is a little low. The controls are very limited. there is only double tap, and triple tap. I think they are overpriced for what they offer. The box feels a little cheap. There is no wireless charging. They should be priced at $119 max IMHO.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi SunnySD, thank you for choosing and purchasing our product. We're sorry to hear that you have an issue wearing your LinkBuds. You can find this link helpful in wearing the unit:
If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Rated 3 out of 5 stars
Nice option but not the All-in-one hoped for
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like having a different option open to ambient sound but still not the perfect fit for both music and phone calls. Battery life is below average for this type. Nice not having my ears completely plugged due to the open air design and also not squeezing my head like my other open air type that wraps around. I have larger ears so these fit fine. I also did not have to watch videos about fitment maybe bc I understand the shape of me ears where these are supposed to fit. Music sound quality on these is A ok for me. Late at night I like streaming TV through them while still able to hear if one of my kids call out. For phone calls the jury is still out until I use them with more of my regular callers. So far the first person not knowing I was not on my usual (plantronics voyager edge) complained that I sounded muffled. I also dislike the absence of sounds inside the headset letting me know calls are going out or coming in. As I mentioned above, battery life seems short IMO. Used them at the gym this morning and in my pocket since. Put one in my ear for a call and hear a voice say the battery is empty.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi CriticalMaass,
We're glad you like most of the functions, especially the open-ring design of the unit. We're also sorry if you feel the available operating time is short or the battery power does not last long. The available operating times of the headset with the battery fully charged are as follows:
Music playback time (AAC): Max. 5.5 hours Music playback time (SBC): Max. 5 hours
Despite your concerns, we're happy to know you appreciate the audio quality, fit, and that you are still connected and aware to people and places in everyday life, without ever having to pause your personal soundtrack. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for sharing your feedback! -Jess
Rated 4 out of 5 stars
I'm a fan!
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I moved over from the Google Pixel Buds Series A and I'm glad I did. I'm not the biggest fan of having my ears plugged up, so when I saw these release, I HAD to try them.
Bass, I've seen from most, is the biggest callout, but honestly, open ear earbuds nor over the ear headphones are good for bass response, so if that's what you're looking for, I'd look elsewhere. The quality is an 8/10 in my opinion and serves my needs working out or listening to music while out and about.
Call quality: Callers couldn't really tell that I was on a set of headphones - big fan.
Weight: These are awesome because I can literally walk around for hours and forget they're in my ears (more on this below) and I can listen to music while strolling around IKEA and not feel like I'm cut off from the world.
Comfort: Why I'm a 4/5 - Maybe it's just my ears getting used to something new, but the plastic pressing against my ears can get uncomfortable, but nowhere near enough to get rid of them.
Features: The wide area tap is freaky cool!! Never had any issues whatsoever.
These are now my daily drivers - good job Sony trying something new and innovative!
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi MikeLA, We're glad that you are happy with this WF-L900 LinkBuds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thanks for choosing Sony. Jay
Rated 3 out of 5 stars
Battery life is not good.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They're very comfortable, once you find the right ring. I can hear callers and they can hear me fine. Battery life is not good. It claims 5.5 hrs. I deactivated all bells and whistles, and I can only get about 2.5 - 3 hrs max. Also for some obscure reason, the right bud drain its battery faster. Thinking about returning them.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi Jolele,
We're sorry if you're not satisfied with the battery performance of the headphones. Please allow us to help you and turn this into a better experience. Depending on the settings for the headset functions and usage conditions, the speed of energy consumption for the rechargeable battery may vary between the left and right units. However, this is not a malfunction. When you have finished using the headset, be sure to set the headset in the charging case. If the headset is placed in the pockets, etc., the headset recognizes that the headset is worn, and it may turn on by mistake.
If you need further assistance, please email us at [email protected] with the following details:
Name: Best Buy Username: Model Number: Issue: Telephone Number:
Regards, David
Rated 4 out of 5 stars
Impressive audio, great idea, but uncomfortable
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They're really cool earbuds with an impressive sound for their size. Lightweight, I really like the material and the carrying/charging case. The main feature here, the thing that differentiates them from all other similar earbuds, is that these ones have a big donut-like hole that allows sound to pass through them and straight into your ears. Very cool if you want to listen to music but still be aware of your surroundings, maybe when biking or walking in high traffic areas, or working in an office but wanting to be available for your colleagues to chat with. Unfortunately, the real negative for me is how they fit in my ears, with a little flexible loop providing pressure on one of my inner ear folds. They hold well - it's just that I find them to be terribly uncomfortable. After only about 20 minutes I really notice them and they're almost unbearable for me after about an hour. There are different size loops to try but even the smallest ones didn't help me out. If I found them comfortable I would love these. Unfortunately I can't really use them.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi rufusshatmunk,
Thank you for the feedback. We're glad you like the sound quality of the headphones. Just a reminder that you need to Align the protruding part of the headset with the hole part of the fitting supporter and firmly insert the fitting supporter all the way. Do not attach the fitting supporter in a loose or skewed manner.
After attaching the fitting supporter, check that there is no floating between the fitting supporter and the headset.
If you need further assistance, please email us at [email protected] with the following details:
Name: Best Buy Username: Model Number: Issue: Telephone Number:
Regards, David
Rated 4 out of 5 stars
Nice set of earbuds
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these because I have issues with AirPods staying in my ear. These are very comfortable takes getting use to. They are not noise canceling you can here your surroundings when they are in your ear. Sound it good need more bass for me but over sound is fine.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Timo,
Thank you for the feedback and we're glad you like the comfortability and sound quality of the headphones. We recommend using the Sony Headphones Connect app to customize the audio settings to work with your headphones.
Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony!
Regards, David
Rated 1 out of 5 stars
11 months... kaput!
|
|
Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sony's LinkBuds were the answer. I hate earbuds that
have to be rammed into my ear canals. The discomfort and the sound. These were the best of all worlds regarding private music listening. Sounded great, were portable, comfortable, stayed put...
Notice I used past tense for every description?
Less than a year of occasional and careful use and they stopped charging. I read about this possibility in reviews before I got them, but that doesn't excuse the failure.
Having registered them with Sony I tried to reach out and report the problem, but cannot get through using the links from my registration emails.
I'm posting this review hoping to draw the attention of someone who cares.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi JoelG,
Thank you for the review. We are sorry to hear this issue with your earbuds. Our apologies for the inconvenience that this may have caused. For us to better assist you, please email us at [email protected] with the following details:
Name: Best Buy Username: Model Number: Issue: Telephone Number:
-David
Rated 5 out of 5 stars
Not for everyone but excellent open backs
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you like open backed headphones these are fantastic. They take a bit to figure out how to insert into your ear properly but they feel very comfortable. I love the sound quality. They are excellent for driving since they let you still hear passengers and road noises. I especially like how they make you feel like you're just hearing background music while still getting feedback from the world around you.
Also I have extremely small ears and these actually fit. So major bonus there.
Sometimes they will glitch while connected and one ear will lag but it is solved by pausing and resuming. It seems to only happen if you get too far from your phone
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Shroom, Thank you for the amazing review! We're glad to hear you were able to figure how to wear them properly to obtain a comfortable fit and good to know you love sound quality, unique open ring design that naturally blends ambient sound with digital sound. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. LinkBuds are comfortable enough to wear all the time and smart enough to adapt to your life – keeping you connected to the people and entertainment you love. Thanks for choosing Sony! -Sam
Rated 4 out of 5 stars
Honest Thoughts
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Honest review. This is for a target group. If you enjoy going on runs in very populated areas where you have to worry about cars on your runs, or enjoy working from home but you have to keep tabs on your children these are for you. You can hear everything very clearly. Better than the AirPod pros in my opinion. Furthermore, the sound quality is very clear and sounds nice. Yet, don’t expect to be BLOWN away, the bass isn’t crazy… even after messing with the Sony app. The fit, is comfortable but for some reason my left one tends to become uncomfortable after a while even after changing the ear tips. The biggest thing I really enjoy is that, they don’t fall out or tend to get loose like AirPods. Again, if you’re not looking for ANC and want the best Ambient Sound these are a solid choice.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Trainer, thanks for sharing your feedback. We're glad that you like the fit of the all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! Erin
Rated 2 out of 5 stars
Innovative, however not for outdoor use (returned)
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gave it the good ole “college try,” the design and hand feel were very innovative and forward thinking, specially the tap controls (which also has some negatives). The fit of the bud however was not good whatsoever, tried every single wing that it came with and it did not help keep the ear buds in place. Also bud placement was very weird (pretty sure my ears are just a bit too large for these buds). Sound was good however to get a good range of sound you had to raise the volume a good amount which basically took away the ability to hear outside noises…
This would be a good pair of buds for an office setting, would not recommend for outdoor use.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi SkyCap,
We're glad that you like the design of the headphones. It's unfortunate that the LinkBuds were already returned. For optimum fit and comfort, the headphones must be worn properly. You can also enjoy the correct sound qualities when wearing the headphones properly. Steps are available on the Help Guide of the unit:
Wide area tap is a function that detects vibration around the ears with the acceleration sensors that are built into the headset and determines the tap operations. Therefore, it may be erroneously detected as tapped by actions such as putting on or taking off surgical masks or glasses, and chewing. If the headset often does not operate correctly, this may be improved by using the “Sony | Headphones Connect” app to turn wide area tap off and switch to headset tap instead.
Thanks for sharing your review and we hope you consider Sony in your future purchase.
Regards, -Ralph
Rated 3 out of 5 stars
Lasted 1.5 years
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These earbuds were good for workouts because it allowed me to hear whats going on around me while im working out. However they ocassionally fell outbof my ear no matter what ear attachment i used. After 1.5 years one of the earbuds lost its charge much faster than the other to the point it would only last 15 min. Nice product but didnt last as long as i liked.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi RommelB,
Thanks for sharing your review and experience with the Sony LinkBuds. We're glad that you like the sound quality of the headphones. Your feedback about its fit and battery life is greatly appreciated.
For optimum fit and comfort, make sure to wear both earbuds properly. You may find this link helpful:
Resetting and initializing the headset may also help resolve the issue regarding the battery life of one earbud. You may refer to the steps on these links:
Hope this helps. If still not resolved or you need further assistance, please email us at [email protected] with the following details:
Name: Username: Model Number: Issue: Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely, -Ralph
Rated 4 out of 5 stars
Decent one but expect to practice wearing it
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound is decent, the design is cool. It does it’s job pretty good. The one star it lose is because how you wear it, you need to practice more before you know surely it is secured on your ears
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Henry,
Thank you so much for your review.
We are thrilled you are satisfied with the exceptional sound quality, stylish design, and superb performance of our WF-L900. We greatly appreciate your input on wearing these LinkBuds. For a comfortable, secure, and snugly fit, we always recommend following the steps on this article: Wearing the headset - https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
With LinkBuds, you are always connected with your everyday life. Comfortably wear them around the clock as you hear sounds around you transparently, feeling nothing on your ear, while you remain in touch with people and places, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Rated 3 out of 5 stars
A little bumbed.
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
1st positives. The sound was better than expected for an open back earphone. Once you find the correct little rubber attachment, They fit very well and don't fall out.
I'm a disappointed because I purchased these to be able to use in the office. The battery life was a big disappointment however. They are good for a few hours then they give you a notification that they need to be charged. The one handy thing is the case does charge them charge them pretty quickly. They might be great if you're buying them for a working out. They couldn't cut it when it came to wearing them around the office all day. For the price you would think the battery would be better.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi N8V5947N, thank you for choosing and purchasing our LinkBuds. We're glad you like the sound quality of our product. We're sorry to hear that you have an issue with the battery of our SONY unit. Please follow this link to isolate the issue:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449917.html?search=battery If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Rated 4 out of 5 stars
Phenomenal earbuds for certain people
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the most comfortable earbuds i have ever tried. It almost feels as if im not wearing them, very light and small case. The open back sound is great, and I can comfortably talk to someone while hearing music at a lower volume. Now, one thing that I really hope for a future update, is for customization of the which tap can be grouped together; for example, I use mainly one earbud at a time, It would be so beneficial for me to have grouped the pause/play and skip track/back track one earbud, but that one require 1 tap for pause/play, 2 taps for skip, and 3 taps for backtrack. I listen to audiobooks, and sometimes I have to backtrack 30 seconds to re listen to a part. Maybe, another alternative is to allow us to customize which function can for each tap; for example, pause/play 2 taps with backtrack 3 taps, instead of skip track for us audiobook listeners.
Pros:
Very light and minimalistic look
Small compact case
Quick charge
Donut design works better than artificial transparency mode on competing earbuds
Wide tap area is flawless
Cons:
Low battery life
Customize options for taps (really needs to be evaluated by Sony, as this could be make it or break it for some buyers)
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Steven,
Thank you for taking the time to write such an in-depth review of your experience with the all-new WF-L900.
We are really thrilled to hear you are satisfied with the comfortable fit, stylish and lightweight design, ultra-small rounded charging case design, Quick charging feature, comfortable open-ring design that naturally blends ambient sound with digital sound, easy to operate Wide Area Tap, and overall performance of these LinkBuds.
We are sorry if the battery life and tapping options did not live up to your expectations.
And for the wide area tap function, you can change the function assignments to the left and right units of the headset using the “Sony | Headphones Connect” app. For more details, please refer to the link below:
With LinkBuds, you are always connected with your everyday life. Comfortably wear them around the clock as you hear sounds around you transparently, feeling nothing on your ear, while you remain in touch with people and places, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do.
In the future you need information or technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name: BestBuy Username: Model Number: Issue: Telephone Number:
We appreciate you and your feedback, and thank you so much for choosing Sony!
- Romeo
Rated 3 out of 5 stars
Great Open Earbud but Overpriced
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I do not like earbuds that are inserted in the canal and blocks noise. I don’t find them comfortable so I was excited to learn about these earbuds. For several years, I’ve used two pairs of wireless headphones: AirPods 2 for everything but exercise and planatronics backfit for exercise. I’ve been needing to replace the backfits so I gave these a try.
First the good. The fit and sound are good although I prefer the sound and fit of my AirPods 2. I can wear these and they don’t fall out. I had to change the fins for the right fit but it comes with many sizes and are easy to switch out. For me, these get plenty loud and remains clear even when loud. I also really like that they use usbc.
Now the not so good. The gestures/taps are very sensitive. I accidentally made the taps enough times that I turned them off. With the exception of the sound and fit, it feels like for a $180 product, Sony really cheaped out. It does not feel like a premium product at all. The plastic feels really cheap. The case is a nice size but it has a button to open it and requires two hands to open. It is a little annoying because you have to press it just right. I also wished that the doughnut speaker part was more of a rubber or a silicon than hard plastic.
Despite the cons, I am keeping these because no one else is making a non in canal earbud that stays put during exercise and I recommend it for anyone that want an open earbud. The reason for 3 stars is that $180 is too high for this product. The perceived quality is no where close to other wireless earbuds at that price point and those even much cheaper.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Austriak,
Thank you for the feedback on your experience with your LinkBuds Truly Wireless Earbuds. It's unfortunate to learn you've been running into some issues, particularly with the headset reacts incorrectly or works unintentionally. Wide area tap is a function that detects vibration around the ears with the acceleration sensors that are built into the headset and determines the tap operations. Therefore, it may be erroneously detected as tapped by actions such as putting on or taking off surgical masks or glasses, and chewing. If the headset often does not operate correctly, this may be improved by using the “Sony | Headphones Connect” app to turn wide area tap off and switch to headset tap instead.
Your LinkBuds are not only designed to be stylish but also with the environment in mind, using recycled plastic materials for aesthetic parts and plastic-free packaging. The LinkBuds use recycled plastic materials from automobile parts (Coating and adhesive materials excluded).
Despite your concerns, we're happy to know you appreciate the audio quality, fit, and that they don't fall out in your ears. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony! -Jess