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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 316 reviews

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92%
would recommend
to a friend

Customers are saying

Customers admire the NWZ-E380 Series Walkman for its user-friendly interface, remarkable sound quality, and affordable price point. Users appreciate its extended battery life, portability, and built-in FM radio. While some users wish it had Bluetooth capabilities and better earbuds, overall, customers are pleased with its durability, compact size, and ample storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 316 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add music and good sound. Convenient to find radio stations and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good First Music Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 7-year-old. It is the third one I have purchased, my two sons got one each also. These players have been reliable and simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loved the radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clarity. Great to have radio in addition to downloaded songs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MP3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased for my wife, who doesn't have a smartphone to store music on, she doesn't want one either. This is the 2nd one that I've purchased in 5-6 years, it works, it's easy to use and just what she wants. The sales rep was surprised that MP3's were still available and more surprised that BB still had on the shelf; I purchased the last one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Welcome step up from previous product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flexible with variety of ear pieces and speakers Light weight, clear, quality sound; easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really good product. Works really well for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Downgrade from the previous model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the previous model and I thought it was great. This model is a minor downgrade however. With this model there is no built-in-speaker, no audio recorder, and the process for making playlists is different. Also, the hold option and volume control are no longer switches on the side. These options are still available, but I preferred how it was before. On the bright side the sound quality is present and it serves its purpose for playing music. No complications so far. It is a decent product, but the previous model was superior.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice MP3 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought this and could be happier. While this doesn't compare to the software of an Apple iPod, the sound is still exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My daughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought to accomodate an Avigo BMW I purchsed for my daughters 5th birthday. I downloaded a few kiddie songs & she is in heaven!!! LOL. Easy for her to operate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nikki, we're glad that you and your daughter are happy with your experience. Thank you both for choosing Sony! - Ella Sonystyle

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great mp3 player for my parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect and extreamly easy to set up and use which was another great bonus since my parents are not the most tech savey people and they were able to use it with out any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has what I need which is the radio and mp3 player. I haven't had any problems with it except that it took me a while to figure out or remember how to turn it off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Very Surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always was interested in getting SONY BRAND mp3, but, never had the funds to get. As I was ready to get SANSA SPORT MP3. I found SONY brand on sale. I sucked it up and got it. Too my amazement it was worth the money. Great sound. Easy to use. Many features that honestly I don't think I will ever use. The only thing that not easy to get used to is turning it on and off. Other than that. Excellent MP3 player.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Terrific MP3 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After bad experiences with lower-end units (Eclipse), I was shocked at how long the charge lasts, and how good the sound is - with good headphones. One side of the earbuds didn't work at all, and the other sounded horrible, so they went straight to the trash, but my over-the-ear headphones sound great. I'm guessing about durabliity, not having had it long, but it seems well made and strong enough.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 4 out of 5 stars

    Good value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instrutions.Compact.Great Sound.Good Value for the $.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to load and manage music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device when I lost my old MP3 player. Media Go software that came with the product amakes it really easy to a) load music onto my hard drive and b) transfrer to the Walkman - right now has enough storage to keep me entertained for hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lexa, we're glad that it worked pretty well for you here. We thank you for sharing your feedback and for choosing Sony, enjoy! - Ella Sonystyle

  • Cons mentioned:
    Earbuds

    Rated 5 out of 5 stars

    Easy to use for all ages!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect MP3 for my mother who has just started running 5k races. It is large enough to see & work buttons (she's a young 67 years old) without being too large. The screen is great. The music was easy to install. The only 2 minor negatives were the headphones it came with were not a good quality and it was a little difficult to turn off. Luckily, she had another set of headphones, so that was no problem. I have the same MP3 player in a higher quality so it took a few minutes to discover the button controls the volume while playing and turns it off when paused. Now she's ready to hit the ground running!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great music device for a child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With help downloading music from a grown up, this device is a great for a child as a form to take their music on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and easy to use. Always starts with first song even if random is selected. So you need to skip for next song. No clip comes with it so you must buy something to hold the device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great and simple Mp3 player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and ideal for a teenager or young adult. Great quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Like the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this mp3 player because it was easy to learn how to download . It also is small enough to fit into my uniform pocket. I use it while I am at work. This is the second one that I've had. The only thing that I don't like is the fact that you can't buy a new battery for it and replace it on your own.

    I would recommend this to a friend
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