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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14616 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 14,618 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience next-gen gaming with the incredible PS5 - breathtaking graphics, lightning-fast load times, and a vast library of games. A true masterpiece!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a runs perfectly and smoothly. Never had an issue and no problem occurred. Storage could be bigger but I already had a hard drive so it’s all good. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Is a dream

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, whenever you got a chance get it, I recommend it,the difference between this one and the last one is a lot, also you can safe money buying in BestBuy they offer the best price>>>

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Love my PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming console since the PS4. Love how blazing fast the PS5 starts up games especially Spiderman 2, and the dualsense 5 controller is revolutionary. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The big Surprise !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I surprised my fiancé with this PS5 on Father’s Day . And the employees helped, I told my fiancé we were picking up a gps tracker and him and my song walked around the store so I told the guy behind the counter to act like I forgot my i.d and I had to use my fiancés I.d and so my fiancé came up there and he thought they were going to hand him a gps but handed him his PlayStation . It was great . The employees made it fun . Thanks so much Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love my PS5!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, amazing graphics, and the controller feels incredible. Every game looks and runs like a dream total next-level experience!

    I would recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    ps5 is awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a very good console i did have an issue with the first ps5 i had bought that would overheat and shut off out of no where but this one is way better

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Only a 3 year wait but well worth it to get my PS5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy I was able to finally get a PS5 after 3 years of waiting. I do have an XBOX Series X as well and find using both in different ways. The PS5 digital paired with a fast M.2 SSD is a great combo (I personally purchased Silicon Power 4TB XS70 Nvme PCIe Gen4 M.2) Performance and graphics have been amazing connected to my LG C2 with VRR, Atmos, 120Hz refresh rate. Highly recommend the upgrade from previous gen to PS5 especially for the first party exclusives.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    PS5 review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The PS5 has wonderful graphics. It has a much faster processor. Also the upgrades to the controller makes the experience of gaming a lot more fun and interactive.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Ease of use

    Rated 5 out of 5 stars

    Great price must have for gamers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Comes with 1 Controller. Very easy to set up and use. Spent many hours Playing games and watching Netflix and YouTube.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Nice Concept

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased the PS 5 & has loved it since he purchased it. He paired the PS 5 with a new monitor a Samsung Odyssey Neo series that just came out around the same time at the PS 5. Together they make the ultimate gaming experience. The graphics run very smoothly & there isn't any lag time. The controller is very similar to the previous PS models. He plays it every chance he gets. The PS 5 has another great concept in that you can personalize the cover to your own style & favorite colors. It's not just the controllers that can be personalized now.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster, I still play on the ps4 but I get super annoyed at how long it takes for updates etc so I enjoy the ps5 way more. Graphics are amazing even on old games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Upgrade from PS4

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift to my spouse back in March. PS5 beautiful design and still works like new. I ordered online and pick up in store the process was very easy

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is awesome! I have had a ps4 for over 4 years and it was time to upgrade. And we’ll it’s totally worth it. Graphics are amazing, the speed on the console is crazy!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system has all the hype for a reason. Looks great, feels great, runs great, definitely worth it. There was a noticeable difference playing my first PS5 game after playing PS4 for so long.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up. Simple UI. Controller feels great in your hands. Load times are extremely fast. Backwards compatible with the PS4's library. Overall a worthwhile upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Playstation Console I’ve ever own

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from Xbox One X to PlayStation 5 is a big step up play station 5 UI is so amazing and so easy to use way better than Xbox. Xbox series X has the same user interface as the Xbox one and I got used to it for so long it has been 10+ years that I have not played PlayStation now that I am back. PlayStation is so easy to use the interface is amazing it’s fast, judder free if you want a fast consul, then play station is the way to go. The only thing that I did not like was the cable for the HDMI that comes with the PlayStation is not a good cable It’s a Cheap cable does not work at all. I had to buy me a fast ultra speed cable.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    LOVE MY PS5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS5 is the best console I've ever owned. I can't believe how fast the loading times are. The graphics are incredible, and I'm totally hooked on the new games. It's seriously worth every penny. Best purchase I've made in a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PS5 Next Gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 disc version is the perfect PS5 if your a collector and like physical copies of your games . The system loads super fast and works great with a Hdmi 2.1 tv . Only think the ps5 lacks is larger storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5: A Game-Changer in Gaming Performanc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is an impressive leap forward in gaming, offering a sleek design and powerful performance. With its ultra-fast SSD, load times are nearly nonexistent, ensuring smooth and immersive gameplay. The new DualSense controller is a standout feature, providing haptic feedback and adaptive triggers that enhance the overall experience. The PS5's 4K visuals and ray-tracing support make games look stunning, and the backward compatibility with PS4 titles adds great value. While the console's availability can be a challenge, it’s a must-have for serious gamers looking to experience cutting-edge technology and fantastic exclusive titles.

    I would recommend this to a friend
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