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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 3.7 out of 5 stars with 1030 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers frequently mention the WF-SP700N Sport True Wireless Noise Cancelling Earbud Headphones for their sound quality, comfort, and fit. Many customers find that the earbuds fit well and stay in place, even during physical activities. However, some customers have concerns about the battery life and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,030 reviews
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Battery life, Charging case

    Rated 3 out of 5 stars

    Poor battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked these headphones a lot before I unfortunately had to return them due to connection issues. They were comfortable and very easy to use. Just note the plasticky build on the case, micro-usb charging and subpar battery life (3hours).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life no good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds sound great Sony made them so that is expected. The buds stay in my ears securely there’s various sizes to get the right fit. Only gripe is the three hours didn’t think much of it at time of purchase. Not good for all day use as needed in my case otherwise excellent

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PrinceSai, Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    NC needs work, otherwise good sports buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is very subtle (almost non-existent) which is why I knocked off a star. However, the sound is great and after about a month seem to be holding up to daily workouts and runs. The bass fades a bit if the seal with your inner ear breaks but that is expected with ear buds. Bluetooth connects quickly and the ear buds do a good job staying in place during runs (that inner ear seal breaks a bit but they don't move around at all). A number of reviews mentioned the charging issues. I had issues originally as well, but once I got used to putting the buds into the charger those issues went away.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set of wireless earbud headphones are good. The sound quality is great. They stay in place really well when working out. Wish they could hold a longer charge time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    excellent earbuds - will not disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get over the learning curve - which is about one day - you discover just how well the noise cancelling works, and how to switch to different modes [e.g., ambient noise], and also trigger fast forward, rewind, pause. Sure, battery life is low, but units are very lightweight; so, you learn to deal with a little over 2 hours [with noise cancellation], which is fine because the sound is awesome. Only complaint is that the carrying case is very smooth, and i'm always fearful that i might lose grip of it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great deal and they sound great with good bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have really good bass and are nice fit once in the ear. The three hours of use time is short but very good noise canceling!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Battery life, Connection

    Rated 2 out of 5 stars

    Lacks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The major pros of the headphone are the sound and how confortable they are. They lack battery duration and connectivity. They tend to lose connect easily.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Irvin, Thank you for your feedback on your experience with your headphones. We are sorry for any inconvenience you had experienced. Please be assured we take this very seriously and continuously strive to improve our products. Kindly send us an email at [email protected] including my name and this feedback post in the email. Hope to hear from you. Regards, -Erin sony_US

  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Great Purchase, But......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is strong and the sound is great. The connectivity however is not the most stabile as I experience lagging sometimes with iPhone and a laptop :(

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Would buy again and recommend them all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Sony did a great job with these headphones. The little wings that hook into your ear stay in really well. I used to ride my bike to work and used these headphones when riding and they stayed in the entire ride all the time. Sound quality is great. Battery life isn't long but its enjoy able every second, The noise canceling works beautifully

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging case

    Rated 4 out of 5 stars

    a product that works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these earbuds in a gym where the music is loud on the loudspeakers. These do a decent job of shielding me from the music so I can hear my own stuff. I am not a fan of bass so I am happy with the bass response of this set. I am very happy with the pairing and the range and the clarity of the phone conversations. Only caveat is to make sure the buds are snugly inserted in their lodging otherwise they will not recharge. There should be a tiny LED to show recharging.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Go totally wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one set for my wife and I had to buy myself a set these are awesome totally wireless awesome sound comfortable in the ear charge in the case small portable the battery life for listening music could be a little longer but for the price these are a must-have 4 wireless earbuds sound is awesome great features Google Assistant it plays your text messages and you can reply back all the hands-free features that are a must

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life, Volume

    Rated 3 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, noise cancelling is mediocre, volume control is so-so, battery life is horrid, ambient sound is horrendous... the $10 Skull Candy wired earbuds are better quality than these and wont run you $180.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better , not enough volume , wish they was louder other than that great sound exceptional bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great audio! Not so good battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a good pair of headphones for running/working out but didn’t want to pay the premium for airpod pros. Got these at a now reduced price of $99. For the money you’re getting active noise cancelling and very competitive audio. Considering these came out to originally compete with the AirPods back when they launched, they were pretty ahead of their time. Not a fan of case, seems flimsy and easy to break. To place them to charge inside the case takes some extra work, it doesn’t just click in. I get about 80 minutes of audio on a single charge. Good deal for the price just wish it had more battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good performance, short battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds work as they were described, good sound quality with noise canceling. The battery life per charge is described as about 1 1/2 hours. I have experienced between 1 and 1 1/2 hours. These are suitable for short workouts/training sessions, I do not recommend them for all day or even an afternoon of usage. The Sony app, Headphones, is a good tool making the earbud usage easier and more friendly to use. The app is not necessary but I recommend its usage.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Work Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these earbuds. They fit well, sound great, and have great noise cancelling. I’ve read reviews that criticized various aspects but i’ve Had no problems. While the battery life is shorter than others I have never used it up. I don’t listen to music for more than 3 hours ever, usually far less.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Great sound, poor battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like these. The sound is great, they fit well and the noise cancelling feature was awesome....but the battery lasts like 2 hours. Unfortunately the great sound couldn't make up for the poor battery life. I would charge for hours, leave it off in my purse and then listen for like 30 minutes....turn it off again and then a few days later try to use them and they'd be dead. Not a good buy. We took them back.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex,
      We apologize for any inconvenience that you experienced. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback.

      Regards,
      Zac sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Wouldn’t pay full price but good for $90

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case will charge them around three times. One charge will last 1 1/2 hours. Don’t love these because of the play time but the sound is great and the phone works better than others I have purchased under $50. Phone is only left ear and to answer you have to click the right ear button. I haven’t found a way to change the volume on them without going through the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life is not as long as they say

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I like them very much they sound great have a good base but the battery life is only about two hours Not close to three like it says.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life, Connection

    Rated 2 out of 5 stars

    Poor Connectivity Issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of connectivity issues with these. If my phone was in my pocket the earbuds would have a choppy connection. Weren't great for working out because of this reason. And the battery life was extremely poor. Maybe around 2 hours. Sound quality was fantastic though. Their only saving grace.

    No, I would not recommend this to a friend
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