Customer Ratings & Reviews

bought as Christmas present for daughter, she loves it.

Useful when I'm at work Good battery life Use it daily

sounds like I am in a wind tunnel when I put them in

I purchased this item and Thank God I got the protection plan. The item stopped working twice within 2 weeks of having them. For $149 that was very disappointing. I eventually had to replace them with a completely different brand of Bluetooth headphones

Very good very very good headset bleu tooth very g

These are high priced and the quality doesn't last more than a few months. This is my 3rd set in a short amount of time. Very dissapointed in the longevity of item. They should be considered disposables.

Unfortunately, I had to return them - the caller couldn't hear me so the defeated the purpose.

The quality of connection was poor when on a phone call. My other end of the line hear more outside background noise than myself.

These things failed just 1 week past the return date. So disappointing. Thanks, Bestbuy.

These did not even last a full two weeks. If you want a headset for outside try something else.

I did not like these at all...No stars it make you give one

Lots of amplified background noise, it is very distracting during a call.

Love this sounds so clear a is such a great value. And is so clear

Instructions are the worst. Obviously done by engineers that have no idea how to write instructions. 2 1/2 half hours to charge? Really? Noise canceling is not good. Earbud falls out easily from just one ear. No matter how I position it. I should've returned these but waited too long. Shame on me. I have serious buyers remorse. Only good thing is that the sound isn't bad. Only reason I bought these was that the sound quality of my Jabra wireless ear buds wasn't that great and I needed noise cancellation. Find something better. Its got be out there. The problem is you can't try any of these out and have to rely on reviews.

I bought these to replace my Bose active headphones, they broke after 4 months, they were $130. I Paid $150 for the Sony headphones, awful. They don't stay connected if your phones in your pocket! I could've bought the much cheaper skull Candy and had the same sounds quality. Save your money, these still need tweaking. Not worth current price, and no I don't notice a difference with the noise cancellation on. Went to complain about the connection, was told it's cause of my phone, it's a pixel 3. They than tried to sell me a new Galaxy 10. Pathetic

I don't know what's going on with these other reviewers headphones, but I just bought these and I am incredibly satisfied. I have had zero issues with anything, they are crystal clear and the range is great! As for my phone, I'm using an LG stylo 4 and it syncs up great. I also bought the protection plan so I don't have to worry about replacing them, so definitely happy with my purchase.

First, they are headphones, they are comfortable, they are wireless. - so it's not all bad. But let's talk about the real reasons you pay more than $100 for headphones: sound quality and active noise cancelling. Some of you may say I am harsh because the sound quality doesn't stack up to a $10 pair of earbuds - what should I expect for a $125 noise cancelling? Well, for one, I'd expect the active noise cancelling to not just be a white noise generator. Either you have active noise cancelling, or you don't. These always have a background hiss which is more annoying than the noise I am trying to cancel and they don't isolate any better than the el-cheapo earbuds. On top of that, Sony wants you to put their app on your phone which doubles as a controller for the headphones - which you'll want because the on device controls are awfully awkward. You also need the app to update the firmware - which took nearly an hour! Pretty disappointed, so I'll be returning these today. I still like Sony, but this particular product isn't worth it.

Suppose to work with Android phone.I have Samsung 8+ and Lenovo laptop. They would only charge connected to laptop. Now On/Off button stop working fluidly after two months . Bluetooth cycles on and off. The sound was decent for the price point. I use when driving and taking online classes. However not worth the aggravation. Disappoint because I went brick and mortar Best Buy Associate recommend these to me.

Did not work as well as LG Tone Infinum. For the price level I expected better.