Customer Ratings & Reviews
- Model:
- 138496-9121
- SKU:
- 6420380
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Presidio Perfect-Clear Ombre case's protection, color, and fit, with many praising its stylish design and affordability. However, customers are negative about the case's buttons, citing difficulty in pressing them. Some also mentioned concerns about the case's grip and compatibility with wireless charging. Overall, opinions are mixed, highlighting a need for improvement in button design and potentially grip.
This summary was generated by AI based on customer reviews.
Phone case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome case!! Excited to use it on my new phone!!
I would recommend this to a friend- Cons mentioned:Buttons
Buttons hard to use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Safety wise good on edges. But after one week use also the buttons were very hard to use. I had returned it.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi there, we're sorry you're having issues with the buttons on your Presidio Perfect-Clear Ombre case. We want to make this right. Please email our customer service team ([email protected]) so we can send you a replacement case and answer any questions you may have.
- Cons mentioned:Buttons
Case scratches easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case looks good and does its job. I am disappointed that the back is already scratching and looks like the white tint on the back is scratching off. Also one of the buttons on the side is no longer straight. It looks indented and already pushed in. Seems like that should have lasted longer than a month.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hey Pete, we’re sorry to hear your case isn't looking its best. The finish on our Presidio Perfect-Clear Ombre cases is designed to resist wear and tear, but scratches can still appear over time. Please reach out to customer service at [email protected] so we can work on getting you a replacement case.
Apple Iphone Case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent case. I needed something fast. It works, but it gets yellow over time.
I would recommend this to a friendBrand response from Customer Care
Posted .Hey there, we’re sorry to hear about your experience. We designed our Presidio Perfect-Clear cases to resist yellowing and discoloration, but there are factors like individual skin pH, skin oils, and certain chemicals (such as lotions, cosmetics, and dyes) that can make the case look dirty. Still, we want you to be completely satisfied, so please reach out to our customer service team and we'll be happy to help you as best we can.
Janice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t really care for it because it’s too hard. If I dropped it it might nit protect the phone like my old silicone case.
No, I would not recommend this to a friendFine quality clear phone case
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine quality clear case in decent price. Value for money but still there is a scope to improve it's quality.
I would recommend this to a friend- Cons mentioned:Buttons
Too thick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot use the volume buttons with this case on very well. It’s very thick.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi there, thanks for bringing this to our attention. We’re so sorry you’re having issues with the buttons on your Presidio Perfect-Clear + Ombre. That should not be happening. We’d be happy to send a replacement case for your iPhone if you could kindly reach out to our customer service team at [email protected]. Thanks again for sharing this with us and we apologize for any inconvenience this may have caused.
- Cons mentioned:Buttons
Horrible case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Do not recommend. I can barely use the volume buttons because the case is so stiff
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi Alex, thanks for bringing this to our attention. We’re so sorry you’re having issues with the buttons on your Presidio Perfect-Clear. That should not be happening. We’d be happy to send a replacement case for your iPhone if you could kindly reach out to our customer service team at [email protected]. Thanks again for sharing this with us and we apologize for any inconvenience this may have caused.
- Cons mentioned:Wireless charging
No wireless charging capabilities.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Says it will work with wireless chargers but it doesn't. Taking it back since I want a case to work with wireless charging.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi There - We apologize for your experience with Presidio Perfect-Clear Ombre. Our Presidio Perfect-Clear cases are designed to be wireless charging compatible, including the MagSafe Wireless Charger. If this is not your experience please reach out to customer service at [email protected] so we can get you a case that works properly with your charger.
- Cons mentioned:Wireless charging
Won’t charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supposed to wireless charge with this case. It doesn’t work.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi there - We apologize for your experience, but after testing we can confirm that Presidio Perfect-Clear Ombre is compatible with the MagSafe Wireless charger. We’d recommend checking the positioning of the device and if you continue to run into issues, please reach out to our customer service team [email protected] so we can learn more about your experience and do our best to help.
Does not protect phone from damage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped my phone from maybe two and a half feet and my phone shattered! I do not recommend this product. I called customer service and they said I am sorry but we don’t guarantee your phone will not be damaged in the case.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .We're sorry to hear your device was damaged, Jennifer. Although our cases are extensively tested against drops, there are some variables we're unable to predict. Since we're not the manufacturer, we can't replace or repair the phone but we would be more than happy to replace the case. Send us a note at [email protected] and we'll do our best to help you out.
Does not protect phone like it says it does
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son. The next day his phone dropped on carpet and cracked the back part of the phone. The case should’ve protected it but obviously it did not.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi there - We're very sorry to hear about this. While our cases offer proven shock and impact protection from drops of up to 13-feet, we can’t guarantee that they will prevent any and all damage to the device. Please reach out to the customer service team so we can offer you a replacement case if yours was damaged in the fall.
Product review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor design. Makes the phone a lot heavier. Wouldn’t recommend buying this.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi there, we're sorry to hear about your experience with Presidio Perfect-Clear Ombre, but we are here to help. Please reach out to our customer service team at [email protected] so we can learn more about the issues you are facing.
Case and BestBuy Curbside: WINNERS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great case. It looks fantastic and has a feel of quality. Using it with graphite iPhone 12 Pro and while I'm not into the double Speck branding, it is the perfect choice. Don't seem the button tactile issues others have commented about either. Usually go with Apple brand case, however the magnet circle on their clear case was not appealing. This case is a winner. (On New Year's Day, BestBuy was offering curbside pick up only and was my first experience and it was seamless. The delivery person was friendly and fast.)
I would recommend this to a friend