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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3560 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.1 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 3,560 reviews
  • Rated 5 out of 5 stars

    Installed it correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while but did a pretty good job. Maybe he hasn’t done a Camaro before not sure but he figured it out. I think he said because we had something but I forgot what

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had previous issues with a transition from an old Bose system that wouldn't pair with a new head unit. They were able to track down the problem without the need for a complete rewire and installed two new speakers in the front and everything work as good as new. Cost was significantly less that I was prepared to pay to fix the problem. Thank you from both me and my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers are a compliment to my system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my door speakers installed, a couple of weeks later I realized the panel that the door lock/window control was not secured. The installer had not put it back nor did he check to make sure my car was in the same condition when he returned my car as I had given to him. So as a precaution, please have technicians check these little things before returning a customer's car to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth adding to protect my purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say on most of my electronics (or any other items worth anything) I always usually add the Geek Squad protection plan. Its worth the money to add just in case anything were to happen. I've only had to use the plan benefits a hand full of times but it paid for itself in those cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technician observed that one of my factory speakers was blown. recommended a direct replacement from best buy. as always, the install was done well and i'm very please with the sound. i also like how they will install speakers, even if you purchase them somewhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who did my installation were extremely helpful in explaining what the speakers might sound like once installed, as well as describing different alternatives I could take in order to get the sound quality I wanted and was used to. The installation was quick and painless, and I would absolutely use them again for auto installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it again!!! :-)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the geek squad car audio installation team did an AMAZING job on my car. I decided to get these Kenwood speakers put in and personally requested Alicia because she is so talented. I knew I would be satisfied with her work per usual! I will definitely be back in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the installation, my speakers sound so good and load. I should have ordered sound deadening to install behind the speakers at all four doors, to minimize the vibrations, but it is on my to-do list. I am very happy with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spending the extra time to get it right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my car in on the 1st of July and they still have my car but they're spending the time to do it right they had no idea what they were getting into I had no idea what they were getting into but hopefully they can get it done right they seem like they're doing an excellent job but I just wonder how much is going to cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and super nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got two door speakers and a stereo installed in two different cars. Both work flawlessly. The guy that installs is a super nice guy who explains everything thoroughly and makes sure you understand how everything works before driving away. I highly recommend getting installations through him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who worked on the installation went above and beyond the call of duty in trying to hook up the speakers to my new radio. Unfortunately my car's wiring system proved difficult to get both speakers to work like they should. The geek squad was very helpful in guiding me to the right place to get the wiring problem resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my owner stereo components in to be installed by your Techs. I forgot the gentleman’s name who did the work but he was very knowledgeable and quick with the install. He also successfully talked me into this membership thing. I agreed to it solely because he deserved the credit. He is a tall and skinny, younger fella who worked on my 1990 Miata.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work, very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with very knowledgeable installers. Sebastian and John are the best. This is my 3rd time back. My only complaint is that they are so busy and very few stores are doing the installations that the appointments are months down the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My speakers were installed in a timely manner and they sound good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker Installation Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently stopped by Best buy to look at having my auto speakers replaced. I found speakers I was interested in 6x8 Pioneer. I needed 2 sets but only one was available in stock. The Geek Squad Tech recommended Kickers 6x9 2 way and said they would fit fine,sound great. Came back for my appt. He had it done in half the time he thought and they do sound great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing my speakers i love how it sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Live&We Learn# VERY SATISFIED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad; They are the Best when it comes to Car Audio Installation HANDS DOWN! They Do it ALL& They Know it ALL! I must say its better to buy your equipment from the store to avoid COSTLY installation Prices! I learrned that the Hard Way:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrading my truck audio system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn and Kenneth are very professional/ curtious, they know their products helped me understand the operations of my whole system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stephan really knows his stuff. Everything was professionally installed and he was available after the install for questions and a quick fix of the rear view camera he had installed in a previous work order. I'll definately want him to do any future work....hmmmm I think we need a sub to round things out....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman had great customer service skills, easy to talk to and knew everything that I asked him. He was amazing to work with.

    I would recommend this to a friend
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