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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3567 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,567 reviews
  • Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and seamless. Got the first appointment of the day and was not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best speakers I’ve had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers that came with my vehicle went out. I’m glad I chose geek squad to instal my new speakers. They work so good and I have not had any issues. The geek squad installed it in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers sound great! The installation was professional and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love best buy!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are unbelievable.they really know their jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to normal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I stated in another review, I bought a new car and wanted my previous cars system in my new car. My only mistake was not removing my door speakers from my old car before I sold it to the dealer. These were the same speakers I had previously, so I knew sound quality would be good...and they have not disappointed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speakers for car stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My car speakers went out and I consulted with several "specialists" to get new ones. It was ONLY the Geek Squad that cared enough to match the speakers to the existing stereo system I had. It works perfectly and I am grateful that they made sure I had the correct Ohms, watts and that my speakers were 3 way and not 4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quick and professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was professional and really not much to complain about. My only suggestion is for the guys to just take the extra step when they remove the plastic covers that hide the speakers to wipe down the door panel behind it. Sure it is mostly hidden but when it was removed I saw it was dirty from day to day use and should have been simply wiped down. Just that extra step goes a long way for the customer and attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my speakers quick and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my speakers and I was really satisfied with the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did within the time said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was completed with a pretty good group of guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and effective car audio installation

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman at the Macedonia Ohio Best Buy garage installed the speakers and Pioneer head unit I purchased at the Best Buy location and he did so in a short period of time and was very thorough and paid a lot of attention to detail including the steering wheel mounted interfaces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and professional, this my third time getting everything installed and will definitely be back, friendly and they knew what was up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The installation went OK.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who did my installation was all alone, and apparently encountered a snag or two. This is to be expected. After all was said and done, my system along with the new power boost. sounded great! However I did have to return to have a couple things re-connected. The door lock on the drivers side and the auto up/down on the drivers side window. It was fixed without a hitch and in no time at all. I'm happy with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was helpful and very professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade car speakers on my Kia Rio. Bought online at another company that specializes in doing it yourself. Long story short, I didn't want to do it myself, so I checked with Best Buy Geek Squad. Andrew did a fantastic job and was done in less time the quoted. Clean install and they sound great. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Car Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team exhibited strong customer service skills with professionalism. The car receiver was installed ahead of schedule with a follow-up session regarding programing and tuning of the unit. Overall, I am satisfied with the service I received and my experience was truly positive. Thank you, Jeff Ellis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed alarm system/sounds system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad the best the brother they have hook ing your sounds radio speakers he’s great at what he does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where very nice and knowledgeable. They installed in a timely manner and tested it out with us. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My speakers were installed in a timely manner. Excellent service and price. I would go back again to install my amp. Everything works fine. Installer was very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed speakers recently because my former system was distorting. One speaker would drop off completely. Cost me about 400 dollars to install four speakers. A bit expensive but the sound is clear. The labor of about 220 dollars was the main factor. I am satisfied with the work so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven was awesome. Super informative and great communication. Will return because of his professionalism

    I would recommend this to a friend