Customer Ratings & Reviews

Wanted to upgrade car speakers on my Kia Rio. Bought online at another company that specializes in doing it yourself. Long story short, I didn't want to do it myself, so I checked with Best Buy Geek Squad. Andrew did a fantastic job and was done in less time the quoted. Clean install and they sound great. I am very pleased.

My service tech was knowledgable and understaning of my problem. Diagnosed the issue and solved my problem. Exceeds my expectations

Outstanding. Did a great job installing my speakers and finished the job earlier than anticipated, too!

The Best Buy team exhibited strong customer service skills with professionalism. The car receiver was installed ahead of schedule with a follow-up session regarding programing and tuning of the unit. Overall, I am satisfied with the service I received and my experience was truly positive. Thank you, Jeff Ellis

The guy (Matt) who installed the two front speakers to replace my blown factory speakers was just delightful! He was so attentive and vacuumed my car for me, too! It was just over a month ago and they seem to be doing fine so far. I do think the installation cost is a little pricey - it was more than the speakers themselves - but the service was great.

Eric, the Auto-Tech agent, did a great job with the installation. I'm very happy with the results and the professionalism!

My speakers were installed in a timely manner and they sound good.

Changed speakers recently because my former system was distorting. One speaker would drop off completely. Cost me about 400 dollars to install four speakers. A bit expensive but the sound is clear. The labor of about 220 dollars was the main factor. I am satisfied with the work so far.

Hats off to the installer at the Lee's Summit Best Buy. I had originally been told my radio was the problem, but the installer called and informed me it was the speakers instead. His honesty saved me $400 for a new radio/CD player. I highly recommend him and Best Buy for anyone needing audio work on their vehicle.

The agents installed my new speakers and were very professional and personable

Very well done job guys, I was stoked to hear my new speakers bumpin clean an loud. I played my favorite songs, showed it all to friends and it's all because of best buy. Truly, hooked a brother up. I'll definently be back to best buy again soon. Only mishap was the upside down speaker! Thanks alot guys, great job! π

Installation went smooth, nice they had TV for me to watch while I waited instead of staring at the wall.

Very quick install and quality. Just like OEM! Installer also was able to give upgrade recommendations for the future

I needed to get some new speakers installed on a used Tahoe that I recently purchased. Not only were the speakers good, but having BestBuy members install them was very convenient and was very professionally done. Truely a great, one-stop shop for all the tech you need, even on automotive products.

Geek Squad did a great job installing my speakers i love how it sounds

Shaun/Shawn, not sure of spelling was great , took the extra time to fit me in his busy schedule, was very polite and professional, Hyannis ,Mass best buy at cape cod mall, wish i still lived there, i would def go the best buy for any car installations as long AS shaun is still there and in charge of that dept

Wilkes Barre best buy installed everything. I called that day and my rsvp if you will for my pre purchase was taken right in . The tech has been there for years great guy, shows you how everything supposed to work . It's my 2nd vehicle I've had done by him great work.

Anytime I need something like car audio or something installed...these guys are my first pick. My installer yesterday was a little late, but that is ok..he made up for it was flawless installation of my speakers. He was really helpful and nice too.

I like the store and like the techs, my skill level regarding car audio doesn’t allow me to rate or determine their abilities, but I will say the team is ultra friendly and very service oriented. I’m happy with the treatment as a customer as I work through my car audio desires.

Great group of guys, they were backed up, but still moving quickly and getting everything installed without any issues! What an epic team!