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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 650 reviews

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92%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Urban Rider Self-Balancing Scooter for its ease of use, affordability, long battery life, safety features, and smooth ride. It is considered child-friendly and makes for a great gift. However, some customers have concerns about its weight, charging time, and lack of advanced features like lights and Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 650 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    So much fun!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hoverboard is so much fun to use! It took about an hour to get pretty good at it. Charges fast and keep a charge for a good while. It's a little difficult to manouver over grass and uneven terrain. Maybe it gets easier with practice?? You will be so happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    We like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this hooverboard after reading all the reviews and it seems that it had great reviews. We enjoyed it and have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great give

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service and very happy to buy all my electronic products in Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent skateboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safety for my children, inclusive I enjoy too very much!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great toy for my kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product because my kid enjoy it, he love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Finally Gave In...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of my 11-year old daughter asking for one of these, I finally started doing some research on them. Found this brand to be one of the higher-rated, reasonably-priced brands. I wanted to make sure that it would not be a waste of time, as my daughter is pretty clumsy. I had her friend bring her's over and test it out - well, my daughter got on it and learned in about 10 minutes. The more she rode, the better she got too - she was zipping around in no time. I bought it, she loved it. I got on it a few times and...it's fun!! Good purchase - great birthday or Christmas gift.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Ride quality
    Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    Great Hoverboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Only difference between this and next model up is this one doesn't have lights on it. You can't beat it for the price. You will be paying 100+ more dollars for lights. Well made product no issue with battery or charger getting hot. It's sturdy and runs smoothly not jerky and out of control like many of the other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Very heavy but perfect for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very heavy to carry, but on carpet is perfect speed and easy for a 6 and 8 year old to learn on with a helmet. They got on easy and really didn't need directions or help, they just jumped off. With supervision perfect for a beginner.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Finally Gave In...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11-year-old was asking for the hoverboard for at least a year. Initially, I was afraid of all of the battery scares in the previous years. After doing research, I found that this brand has a number of safety features to prevent fires and overheating. It took my daughter about 5 minutes to get the hang of it and now she is zipping around like a pro. The device is VERY heavy, so you won't be able to easily carry it around. It does not come with a carrying case - I recommend buying one. It also is very shiny and pretty when it is brand new, but scratches easily and looks worn and old pretty fast. Overall, it turned out to be a good purchase. I've gotten on it a few times and it is fun!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has good battery life and goes at a perfect speed for young riders.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Swagtron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially we had difficulty with this within the first two weeks however Best Buy replaced it and it’s been going strong for well over a year. No difficulties with charging, our charger separated from the end part and the company mailed us a replacement

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Fun for all!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun once you get the hang of it! A lot sturdier than I imagined and feels very durable. Love that it is rechargeable, and charger does come with it. Also, heavier than I imagined, so watch out for toes! Easily runs on cement, carpet and grass, just make sure you are very well balanced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ride quality

    Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son for his birthday & he absolutely loves it. Easy to use, easy to balance on, & a very smooth ride.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Cheapest and Most Durable On The Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got my hover board I immediately saw the weight limit on it because it will make the hover board break if you don't follow rules. I know this by seeing a bunch of reviews prior to buying it. Once I got my hands on it it was amazing. It was completely smooth and it responds as soon as you think it or press down on the pedals built in the hover board. It took me about 10-15 minutes to get used to it and in a half hour I had got it. It' super fun to use and it can actually be useful to getting to places outside. My one complaint is waterproof but I doubt you will be walking when it's rainy but overall it is amazing and very fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    The product is great and fun for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first, but the product has really improved my son's balance and he is able to do things very confidently. That is something that I was not expecting. Then I tried it and it was fun for me as well. Whenever some friends come over we bring it out to see what they think and everyone likes it. It has a long battery for all it does. It is heavy to pick-up so be careful. I would recommend it for anyone as young as 10 years old and no age limit going the other way, just need to be careful and do not over extend yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two children, 13 year old girl and 9 year old boy. They both have been wanting a hoover board for quite some time but I refused to purchase them because of the price and safety. Finally saw this one at Best Buy and decided to give it a try since the price was great. After looking online to read reviews, it seemed safe (as far as the battery was concerned) so we purchased two. They both enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    great for a first time rider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my concerns about hoover boards in general, so my husband and I started to do some research. This brand was in the top 5, and affordable, so it was a win win for us. My son was ver excited to get it for his bday. The board comes with 2 speeds beginner and advanced its great. its pretty durable too. My son has run into every wall in my house lol and still keeps going. He loves his hoover board. It only takes 2 hours to charge fully and goes for a good while, it warns you when its about to die.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great gift for my 9 year old daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my 9 year old daughter and she was absolutely thrilled. She got the hang of it immediately and loves it. This hover board was very reasonably priced and readily available. They didn't have any in stock at any of the stores surrounding me but I did order it and it came exactly when they had estimated it to arrive. Haven't had any problems and no one has reported any of the fire scares that hover boards have been known to have. Highly recommend this great quality product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this gift for my son. He loved it he uses it almost everyday. It charges quickly. It runs well inside and outside. Great gift I would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hoverboard. Well constructed and easy to learn. Beginners will be able to adjust to the feel of this scooter quickly. No regrets, I would buy this again.

    I would recommend this to a friend