Customer Ratings & Reviews
- Model:
- SWIFI-SPOTCAM-GL
- SKU:
- 6389809
to a friend
Great Wired Standalone Cam
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this camera to cover our backyard to be able to watch our dog and kids, based on a recommendation. We've had it for a week and we love this camera - it's very clear and when someone walks by at night, even our small dog, the light comes on and the image goes from black and white to color. Plus if it's us walking out there we have an instant backyard light. We did get a lot of alerts at first but changed the settings and now it's fine. I'd highly recommend this camera. We've haven't had any connection issues and would highly recommend.
I would recommend this to a friendBrand response from Swann
Posted .Hello Ladybird,
Thank you for reaching out to us and sharing your positive feedback on our Swann - Indoor/Outdoor 1080p Wi-Fi Wired Spotlight Surveillance Camera. Consumers want smart security solutions that prevent crime, interconnect with one another, and offer value with no recurring fees, and this is what we are delivering with the new Swann Security products. It is our goal to make security easy and affordable. We hope you enjoy all the great features this system has to offer.
Your feedback is greatly appreciated!
Please let us know how we may further assist you,
Thank you,
JV
Swann Customer Support
cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the best camera have bought. picture is Very Clear and crisp i was very pleased. easy set up and install no issues . this wires where long enough to go across my basement perfect. i would recommend this for business and home surveillance. great choose
I would recommend this to a friendGreat Cameras, iPhone app buggy, intermittent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After many tech support level 2 calls, reinstalls and re-pairings, I could not make these work for me. The iPhone app crashes, frequently disconnects from the cameras, gives me eternal spinning when trying to view playback. No noticeable pattern as to when it works or not. Even when it works, it frequently gives false alerts from the breeze, even though it is set to detect people. I had to turn off notifications due to constant bombardment of false alerts. I have good internet speed and connectivity to both cameras. I would love these to work and have given it several days of troubleshooting with no avail. They really need to fix their app. Look at the reviews at the App Store to see the problems. Unfortunately, I will need to return them and will be trying Nest cameras in the hopes they are better.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Gadre,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about the issues you experienced with our new Swann Security application. We believe there is always room for improvement. If you experienced any bugs our support team will make note of them. Our development team reviews all feedback left on the application to help address any potential bugs within the software. Please contact our support team and see if there are beta programs that you can sign up for. We hope to address your concerns within the updates to come.
Please be sure to update the application when the option becomes available.
Please let us know how e may further assist you,
Thank you.
JV
Swann Customer Support
Great Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a little trouble at first.Trying to to hook it up wireless.So I hooked it up via hard wire.I emailed tech support.Cause I had a couple of questions.But overall it s a good product!
I would recommend this to a friendBrand response from Swann
Posted .Hello Darrin,
Thank you for reaching out to us and sharing your positive feedback. We are glad to know that you are happy with your most recent purchase of our Swann - Indoor/Outdoor 1080p Wi-Fi Wired Spotlight Surveillance Camera. Consumers want smart security solutions that prevent crime, interconnect with one another, and offer value with no recurring fees, and this is what we are delivering with the new Swann Security products. It is our goal to make security easy and affordable. We hope you enjoy all the great features this system has to offer.
Your feedback is greatly appreciated!
Please let us know how we may further assist you,
Thank you,
JV
Swann Customer Support
They Work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After install everything went pretty well just make sure your wireless speed is up to the task.I use mine on my iPad and Android phone.The only problem that I had was that I could not activate the lights or siren on 1 camera so tech support had me uninstall the app and reinstall it and that took care of my problem that was two weeks ago so far so good.I would recommend them to anyone.
I would recommend this to a friendBrand response from Swann
Posted .Hello JR23,
Thank you for reaching out to us and sharing your positive feedback. We are glad to know that you are happy with your most recent purchase of our 2-Pack Swann Spotlight Camera. Consumers want smart security solutions that prevent crime, interconnect with one another, and offer value with no recurring fees, and this is what we are delivering with the new Swann Security products. It is our goal to make security easy and affordable. We hope you enjoy all the great features this system has to offer.
Your feedback is greatly appreciated!
Please let us know how we may further assist you,
Thank you,
JV
Swann Customer Support
Great camera. Ugly cable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works great and was actually easy to setup. The power cable is really long, which was handy. But the connectors coming from the camera are about a foot away from the camera and pretty big. Has power, LAN, and reset button. Not pretty when it is visible. But no problems with the camera itself.
I would recommend this to a friendAwesome camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything Swann so far and this camera is no exception. Only drawback is that I cannot run it into my NVR.
I would recommend this to a friendDon't know yet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just received this camera , open box . NO instructions . Yes electric plug" NO Brainner" , WHT with the other two wires they GO WHERE. video no reference to the two wires . just PHONE APP STUFF. SO for its called RETURN
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello,
Thank you for reaching out to us and sharing your feedback on our Swann - Indoor/Outdoor 1080p Wi-Fi Wired Spotlight Surveillance Camera - White. If your item was received open, do not accept the package. All instructions can be found online. Please see the link to our video playlist below.
https://www.youtube.com/playlist?list=PLFLR9IWj3TYStxrl-AXpo_yYc0IF0mHJd
In the event you require further assistance, our support team can be reached 24/7. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
We look forward to speaking with you, we should be able to have you set up within a few minutes.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Horrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 10 hours between us and online assistance, we are back at square one. I need to send back.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Karen,
Thank you for reaching out to us with your feedback. We are sorry to hear about your most recent experience with our Swan Wired Spotlight Surveillance Camera. Based on the information provided, you have already spoken with our support team. It is rare that it take this long to resolve your issues. Most common issues on this camera can be related to your network as it may require further configuration.
We are sorry to hear that you will need to return your Swann System. We hope to have you as a returning customer with the launch of our new products.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Great value! Outdoor 1080p camera - 2 floodlights
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to monitor the back of my property where there is a storm creek. I have an outdoor power plug in the area, but no way to run Ethernet or Coax for a CCTV camera. The Swann Outdoor 1080p Spotlight Camera was the perfect solution. I plugged in the camera to the outdoor power, then was able to run the 60' provided power cable to mount the camera. With 110v power, the Swann Spotlight camera was able to connect with my home's mesh router - with a 58% signal. I get a week of detected motion recordings included with purchase. Great infrared night vision and two floodlights to ward off intruders or critters.
I would recommend this to a friendBrand response from Swann
Posted .Hello Dleville,
Thank you for reaching out to us and providing your positive feedback. We are very glad to know that our Swann System was able to fit your security needs. Our wireless systems allow for security solutions that require minimal wiring. Swann pioneered the category of Do-it-Yourself security and is proud of the work it has done to make local communities safer.
Your feedback is greatly appreciated!
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
