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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 51 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are positive about the Pro-Series HD security system's camera quality. Many appreciate the high-definition picture, both during the day and night, and find the cameras easy to set up and use. The image clarity is frequently praised, with users reporting a noticeable improvement over previous systems. Overall, the system's camera performance receives overwhelmingly positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 51 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pleasantly surprised by these cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing to add more cameras to my monitoring system, these seemed like a good choice. My other camera kit was a Swann so, I had an idea of what I was buying. Yet, I must admit that, even though this set had more plastic than my first cameras, the picture quality was noticeably better. Being a complete system, everything that you need is provided. I would like to mention 2 things to consider, The length of cable that you need to complete your run from camera to dvr, and the amount of cpu on your computer. Swann provides 60 feet of cable, I needed 100 feet. My laptop's cpu was running about 85% viewing these cameras using Swann Link Plus software. Our cellular phones performed fine with the Swann app.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup ease

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation & easy to use. This system covers a wide viewing/recording range and provides clear images both day & night. Additional cameras can be added to the dvr easily & at a nominal price. Swann also offers easy-to-understand instructions & exceptional technical support. Good value. I'd highly recommend this product to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup ease

    Rated 5 out of 5 stars

    Very high quality cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very easy to use high quality cameras. Set up was quick and easy. Have not used them with the Internet yet because the router is on the opposite end of the house. Still looking forward to that feature though. The picture quality is excellent, day and night. All the features are pretty self explanatory. One thing I don't like is the mounting base. It's made as a screw mount. I live in an HOA condominium and am not allowed to screw anything to the outside of the building and had a hard time mounting it to the outside of the window. I also discovered that mounting it inside the window looking outside, it will not see through the window during the night time due to the infrared reflection on the glass and will also not see through the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision, Setup ease

    Rated 5 out of 5 stars

    Great for all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera easy-to-use. Cool graphics. It lights up at night.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 4 out of 5 stars

    Does everything its supposed to!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband for Christmas. Next weekend bought 2 extra cameras. Easy to put up, all cameras are clear and the night vision works better than I expected at this price range. Did need customer service with help on phone app.. they were great, fast and very courteous!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home monitoring system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the Swann Pro Series camera system after reading a number of reviews and choosing from among the options at my local Best Buy. I chose the wired cameras (not wireless) as I did not want to run the risk of losing video feed due to potential wireless connectivity issues. I was getting my roof replaced at the time, and I wanted to be able to watch the contractor as I lost all trust in them early in the process. Since the cameras have cables, i can count on the video feed getting to the camera hard drive and beamed out over the internet from there. I am able to check the video feed at work, record video, and take still pictures as needed. This is a very versatile and useful camera pack.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    VERY GOOD SECURITY CAMERA/DVD SET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PRODUCT WAS EASY TO SET UP. IT WAS USER FRIENDLY AND COMPATABLE TO THE CAMERAS I HAD PREVIOUSLY INSTALLED. I WOULD RECOMMEND THIS PRODUCT TO THOSE INTERESTED IN SECURITY CAMERAS AND A DVD RECORDING SYSTEM.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    we are very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product works very well. it is clear and has night vision

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup ease

    Rated 5 out of 5 stars

    great camera, easy to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely recommend great pictures. easy hookup love it

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great Camera System with DVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, ran the cables thru the attic and down the inside wall. Hooked everything up and turned it on with no problems. The only thing it didn't include was the manual for setting it up with the router, but was able to download it from swann's website.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Is a good camera for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a easy installation and has a good angle to see I would recommend this to anyone I can see from my phone, and my tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great camera. HD quality and very easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had my camera for a few weeks now and already it has proved very useful. #Car thieves caught.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera, very easy to install and has a fantastic picture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a home security camera system for property that we own in the country. The Swann system is adequate for our needs. Set up was fairly easy. We're unable to view remotely since there is no internet service at the property, so don't know how difficult that set up would be. The recording quality is adequate, not stellar. We'd like sharper details on the playback, such as the ability to identify license numbers on vehicles that enter the property. But overall, for the price, it's a decent system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good setup easy to wire position of view good picture good clean and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Great quality for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So since i bought this camera, its been great!!! I've had a few incidents where my camera caught someone stealing my package around Chirstmas during the day, and the color was so good!!! He got up close to the camera and i had a clear view of his face!! Night vision is great!!! You can see across the street pretty good!!! I highly recommend this one! It comes with an app but its not an updated app, but it works!! I use it when im not home, its awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    I like that I can see the camera every where I go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better camera then the one I had before. I love that I can see what's going on at home when I'm away.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this system it is so easy to install and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it's job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were easy to set up and had a lot of functionality. Worked well indoors at night and during the day. Only difficulty was the lack of a manual or instructions for the software (though most of the basics were very obvious). Not sure how it compares to other wired cameras, but compared to some of the wifi cameras in the $150-$250 range, these were great ( I didn't try using it connected to the network though).

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I would recommend someone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It 's nice and HD pictures. I love it because when you have trouble shooting issue there is always represented to guide to resolve the issues.

    I would recommend this to a friend
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