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Customer reviews

Rating 2 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Rated 2 out of 5 stars

    Swann does not honor their Support commitment.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Swann Professional Security System (DVR9-4200) two years ago. Within these 2 years the IR Night Vision began to go bad (poor night vision) on all 8 cameras. According to Swann the Infra-Red LED's have an average lifespan of 10,000 hours. I called Swann to order new IR boards (approx. $5.00). I was told they do not sell this part and I would have to buy new cameras at $79.99 ea. If you need a camera that works only half the time, this is the one to get.

    No, I would not recommend this to a friend
  • Customer reviews from swann.com

    User rating, 5 out of 5 stars with 3 reviews on swann.com.

    See all swann.com reviews
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