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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 52 reviews

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90%
would recommend
to a friend

Customers are saying

Customers regard Norton AntiVirus Basic as a reliable antivirus software that effectively safeguards their devices against viruses. They appreciate its user-friendly installation process and find the price reasonable for the protection it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 52 reviews
  • Pros mentioned:
    Ease of use, Virus protection

    Rated 5 out of 5 stars

    Great & Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, update and use the scan feature. Great to monitor and prevent threats.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    Excellent Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for my Daughter who started college this fall and it works great for all her web-surfing and protecting her laptop from virus's!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get it on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother-in-law needed basic protection for her desktop after her McAfee ran out. She doesn’t use it often anymore at 85 years old (we got her a Chromebook and she prefers that instead) but when you can buy a year’s protection for $20 you go for it. I prefer Norton to McAfee so this worked out great. Easy to install, easy to interface with.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It continuously does security check up. It works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software used to protect my information on my laptop provides me with the piece of mind to use my laptop freely without worrying about being infested with viruses. The alerts are clear and proceeding without the software is very easy and noninvasive.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    It really works

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had different antivirus software in the past and have had issues with malware creeping in inspite of this "protection". So far this has worked perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    Norton rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is so much better than the competition, Mc ----. I have never had a problem with Norton protecting my computer. When it is time to renew the computer anti-virus it will be NORTON.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for personal computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my norton was about to run out i could have purchased online with norton for 90 but best buy was cheaper

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works great. Woould like to figure out how to used this key code on a new computer I just got. Only had Norton installed on old one for a couple of weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    Great product for PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my home computer as I only needed one PC to have a virus protection on it. This product fit my needs and is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 4 out of 5 stars

    Computer Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was out on the virus protection. Had some other virus protection on it before but switched back to Norton because my family has always had the best luck with it!

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    Anti Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any virus since I installed Norton. I am very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    AV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! No more viruses! Norton is the ideal AV software for catching malicious attacks!

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an easy install and it does what it should to help with virus protection. Actually a must these days.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton has never failed me. I've been using norton for the past 13yrs. on my computer and laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than McAfee. Great program for anti virus. Cleaned up my computer and got rid of a Trojan without loosing any of my data

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like an ok anti virus system. I didn’t realize it’s basic this version is very minimal but does what it should.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    Installed and working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton has been my favorite for years. I have bought most of them from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    Great antivirus protection product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton Antivirus software has always been my favorite. It does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the oldest, most known anti virus programs. It gets the job done.

    I would recommend this to a friend
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