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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 84 reviews

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85%
would recommend
to a friend

Customers are saying

Customers value the ZTE Obsidian 4G LTE's affordability, ease of use, and camera quality. Many appreciate its user-friendly interface and the quality of photos it produces. However, some users express concerns about the limited available memory and battery life. The phone's storage capacity is also a point of contention for several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 84 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this when my zte zmax broke to make it through the year, its a very good phone. Would have given five stars if the base memory was higher, other then that it works just as well as the zmax for a third of the price. Very good phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    First phone for my grandaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use. Great camera for her picture taking and also easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was about time I came up in the world to a smartphone after years of what I called my "dumbphone". When I went to Best Buy to look for a new phone this Obsidian looked promising and was a great price. I'm still getting used to it but so far it's been a fairly easy transition.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    great smartphone at the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is freat smartphone at the price range in terms of screen size, camera, wifi, bluethooth, etc.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    It's OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions as well as can be expected for a prepaid phone. Definitely kinda slow in opening apps, and web pages. Not to mention even with an SD card the storage isn't great.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Nice Low Budget Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the phone is painfully low on memory actually available to the user (4GB), it is a good bargain smart phone, nonetheless.The features are adequate for surfing the web, checking email, staying up to date on social media, listening to music, and watching videos. The memory deficit can be somewhat minimized by designating a 32 GB micro SD card as the default download storage device, and then downloading to the SD card as many open source apps as possible directly from the F-Droid and XDA Developers Apps, reserving the available 4 GB for those Play Store apps for which no satisfactory open source alternative is available.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good deal and good smartphone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ZTE Obsidian 4G LTE model z820 was advertised on the Best Buy web site. I checked it out on line. It was a good deal so I purchased 2. I enjoy this product and I highly recommend it! It would be perfect if the battery lasted longer. All things considered it's a really good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you set your sights realistically when purchasing this $59.99 prepaid smartphone from T-Mobile, you will actually be quite surprised at how well it works. Good sound quality and fast 4G internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for someone that needs an entry level smart phone for pay as you go. It has nice features and is easy to use. Very happy with the price, too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great phone for the price I would recommend thus p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price has all the features as thoseore expensive phones I would recommend everyone to give this phone a try

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Its nice and has a really well touch response.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone for the price. Love the features and the memory card capabality. Good sensitivity with the finger response

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Its cool!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted and the price was super fine. It is easy to use and has all the apps I need.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Average phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's a great phone. If you're seeking a phone with lots of features, this isn't for you. Screen is small and the phone itself is very basic. Might be best for a kid as a starter phone. Great price though.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Inexpensive smartphone - surprisingly decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the ZTE Obsidian, but battery often needs recharging.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Basic Smart Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Phone great for a beginner smart phone user for the first time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone is easy to use and econimic definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it as a gift they loved it great picture and great camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for teens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter and grandson love the ZTE. they use it for music and pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Bought for my 13 year old and he uses it everyday.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend. For the price a excellent phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    excellent phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace a smartphone quickly. This model provided all the features I needed at an affordable price.

    I would recommend this to a friend
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