Customer Ratings & Reviews
- Model:
- 55Q651G
- |
- SKU:
- 10853144
Customer reviews
Rating 4.7 out of 5 stars with 841 reviews
(841 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
TLC TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Great sound and picture quality.
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendRated 1 out of 5 stars
BestBuy took my money & TV. Unreal! Never Again!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am writing to express my profound dissatisfaction with BestBuy's service. Recently, I made a purchase for work, but my experience has been nothing short of frustrating. BestBuy claimed to have delivered my TV, yet they were unable to provide any photographic evidence, even after numerous requests. Despite numerous attempts to resolve the issue with various support staff and even escalating the matter to the CEO, I am still left with a $288 charge on my credit card and no TV in sight. Moreover, there is no proof of delivery to our corporate facility. To make matters worse, I was informed that the TV was left at the front door of a business, which is entirely unacceptable. The amount of time and effort I have invested in trying to resolve this issue has been substantial, and the financial loss exceeds $300. I will be advising everyone I know against purchasing from BestBuy due to this appalling experience. It is truly disappointing, as I had supported BestBuy for a considerable time.
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ElvisG, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning your delivery issue with the retailer. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order. Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
55” TCL Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hang on wall. Easy to set up and choose shows to watch
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LawrencedA,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy pickup and set up. Great price and happy with purchasr
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
For the money, this thing is awesome.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice television, no complaints. It's very light and easy to install as well.
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a good job of bringing my new television in the house.
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture, excellent quality, perfect size, easy to setup
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendRated 2 out of 5 stars
Technology Glitches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband wanted it for the picture after reading a review in the paper. Set up was OK, but the technology just did not work for us. The program info in the on-screen guide was for a program 2 hours later and when scrolling in the guide, if you paused for more than 1-2 seconds, the tv changed to that channel. There were some other tech issues, so decision was made to take it back.
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MILCC,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Given the opportunity, we could have looked into this for you and tried to help. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Bang for your buck.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Perfect for a bright room.
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Excellent TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy my new TV. I get a lot of use out of it.
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MacDaddyT,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best TV for PS5
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 TVs a 65” for my living room and a 55” for my gaming room and i loved them!
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Affordable TV for Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this television for my game room due to great reviews on minimal input lag. Very happy with my purchase.
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
Great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did my research and it was more affordable than Samsung and had more features
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Absolutely love this TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About to save it 2 months ago. Still running strong. Have no complaints
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
WiFi Troubleshooting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monique did a fantastic job helping me troubleshoot my TV to solve a wifi issue. She was patient and a huge help. I am very grateful.
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JRC4,
Thank you for taking the time to provide your feedback. We're glad to see that you were able to get assistance with the trouble you had with the WiFi. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL 55 QLED Best TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good looking , slim qled tv. Worth the price
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect TV for our son’s apartment. He loves the ability to watch all the streaming platforms and easily access them.
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LAXmom,
Thank you for taking the time to provide your feedback. We're thrilled that your son is enjoying the TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope he continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. Fast response Display was great. Good for small room.
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendRated 2 out of 5 stars
TCL tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv am month ago and had a time where the volume would not be work had to unplug tv. Other then that tv has been great.
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi VennessaP,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL TV glitch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this TCL 55" tv a couple of months and it has been glitching ALREADY?? Seems to have some internal problems it will repeatedly blink over and over. I turn it off a few minutes then on again and sometimes wont do it again during viewing...other times, not sure WHY but it does it AGAIN!!
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Nobody,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support