Customer Ratings & Reviews
- Model:
- 55Q651G
- |
- SKU:
- 10853144
Customer reviews
Rating 4.7 out of 5 stars with 887 reviews
(887 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Rated 5 out of 5 stars
QLED Excellent Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.QLED was definitely the best choice. Excellent screen and EXCELLENT service at the store!!
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
Nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. Fast response Display was great. Good for small room.
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Appreciation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product. I love the experience. Staffs at eastgate are very kind.
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Prasad,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL TV glitch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this TCL 55" tv a couple of months and it has been glitching ALREADY?? Seems to have some internal problems it will repeatedly blink over and over. I turn it off a few minutes then on again and sometimes wont do it again during viewing...other times, not sure WHY but it does it AGAIN!!
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Nobody,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TLC TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good price for television, very clear and sound is good
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ElizaG,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
BestBuy took my money & TV. Unreal! Never Again!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am writing to express my profound dissatisfaction with BestBuy's service. Recently, I made a purchase for work, but my experience has been nothing short of frustrating. BestBuy claimed to have delivered my TV, yet they were unable to provide any photographic evidence, even after numerous requests. Despite numerous attempts to resolve the issue with various support staff and even escalating the matter to the CEO, I am still left with a $288 charge on my credit card and no TV in sight. Moreover, there is no proof of delivery to our corporate facility. To make matters worse, I was informed that the TV was left at the front door of a business, which is entirely unacceptable. The amount of time and effort I have invested in trying to resolve this issue has been substantial, and the financial loss exceeds $300. I will be advising everyone I know against purchasing from BestBuy due to this appalling experience. It is truly disappointing, as I had supported BestBuy for a considerable time.
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ElvisG, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning your delivery issue with the retailer. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order. Thank you, Alison TCL Customer Support
Rated 3 out of 5 stars
Its ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture, but not the best. It's cheaper now since its black Friday, but I would purchase again.
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KimberleyG,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TCL tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv am month ago and had a time where the volume would not be work had to unplug tv. Other then that tv has been great.
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi VennessaP,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Kkkk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gooooooooooooood veryyyyyyyyyyyyyyyyyyyyy
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
No Picture or Sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV worked well for a year, but since last month it's been showing a black screen and shutting down while I'm watching a program. I continually have to reboot the TV, but now that doesn't seem to be working.
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ReneeT, Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at [email protected] with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Perfect for its price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv for its price! Handles gaming very well too.
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
I’d buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, might buy another for the upstairs
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Kennyvaz,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No timer to turn off tv. Picture not as crisp as others
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SharionA,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. There is a sleep timer option in the settings menu. Furthermore, we would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Nice for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy for my daughter she loves it!
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Enjoying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this TV. I am usually a Sony person. Did a change!
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Lynn,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality tv and customer service was offered
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv, informed sales associate; good installation; budget friendly
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Insignia,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to be able to stream Xfinity unfortunately it does not
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friendRated 3 out of 5 stars
Bad reaction to external device signal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has the setting to get turned on when HDMI connected devices are turned on. My previous Roku TV recognizes those signal pretty well and switches to those input sources. Even the 12 yr old Sony non-smart tv that my mom owns does the job. This tv recognizes a signal, doesnt turn itself on all the time, and almost never turns to the right signal source.
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Santu,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good Entry Mid range TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice tv. Used for 4k gaming and daily watch. Nice wntry level mid range tv.
This review is from TCL - 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024)
I would recommend this to a friend
