Customer Ratings & Reviews
- Model:
- 55QM7K
- SKU:
- 6621468
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers are satisfied with the 55" Class QM7K Series 4K UHD HDR QD Mini LED Smart TV, particularly its excellent picture quality and brightness. The TV's black levels, ease of setup, and 120Hz refresh rate also receive positive feedback. Some customers appreciate the stand design and improved viewing angles.
This summary was generated by AI based on customer reviews.
TCL tv qm7k
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is the best tv I’ve ever purchased thank you guys
I would recommend this to a friendQm7k tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality, don’t think I’m ever going back to Oled.
I would recommend this to a friendGreat tv for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Especially if you find it on sale. Only complaint I have it can get slight glare if mounted across from a window
I would recommend this to a friendPicture Quality Questionable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great but I’m not happy that I must adjust the picture on almost everything I watch? Why doesn’t the TV have an exceptional picture quality out of the box? I’m so confused, I would have returned but it would have been my 3rd TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RyanS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Very good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the graphics. Very responsive and very nice sound system.
I would recommend this to a friendBuying the upgrade tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great t.v. really nice picture, but hard to program to my wants. Color on the yellow spectrum is not completely right.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BenG, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
- Pros mentioned:Picture quality
Never buy again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not download ANY updates as it messes up the TV Guide. Slow to respond to controller commands. Google interferes and comes on interrupting programming if it even remotely hears something on the tv that seems like "Hey Google". I would never buy this product again. Nice picture quality is the only positive note I can give.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
my Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is good. Its HDR color volume is great, and its SDR volume is good
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JameIN,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Not what i expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't go off youtube or other videos about this product. Go into the stores and see for yourself. Its a nice tv and i do recommend buying but only on sale price. Just save up the extra hundred and get a better quality picture. 3 stars for a upgrade on a general tv
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JOHNNYR,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
It’s ok
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good. Sound quality is too. Although the apps are a little slow to load.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ReliableSource,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few weeks of trying pretty great monitor for the price!
I would recommend this to a friendTCL 55'
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and volume variability could be better.
I would recommend this to a friend- Pros mentioned:Picture quality
Regret My Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The interface is glitchy and lags. I have to use a Roku to use half of the apps. Picture is good but I would not recommend this TV to anyone.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MatthewS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Inability to stay connected to WiFi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has an inability to connect to wifi. Troubleshooted with both TCL, Best Buy and Verizon (WiFi provider) and couldn’t fix. Also got a replacement and had the same issue.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kenneth,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
TCL TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a Google TV, if you want to connect to the internet It's good if you just want a TV buy something else
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaelT,
Thank you for taking the time to provide your feedback. While you can use the TV in basic mode by not connecting to the Internet and just using the inputs, it is recommended to connect to the Internet to get all the most current software updates. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
OPEN BOX BEWARE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a great TV, but be warned when purchasing open box. This one came with a dead pixel right in the middle. Such a bummer :(
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BonesHenny,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after less then an hour of use , it just turned off and wouldn’t turn back on
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi StefanW, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Not was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV didn’t come with the stand.they didn’t offer me any solutions.”
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RubenF,
Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with the stand, a power cord, a remote, and a quick start guide. You may want to check your receipt to see if the TV you purchased is new or Open-Box/Previously Owned. For Open-Box/Previously Owned TVs, you would need to contact your retailer for assistance. If purchased new, we would love the opportunity to look into this for you and gather more information to see how we can best assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Very competitive with OLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is wonderful for applications where OLED burn in may be a concern. The colors are vibrant and dark scenes are probably the next best thing compared to OLED counterparts. I have zero regrets. Watching tv at night with dark scenes is a much better experience with QDMiniLEDs and local dimming technology. HDR is also SUPERB. While in the store the differences between OLED and QD-MiniLed was not that much noticeable under Best Buy lighting conditions. The trade off for deeper darks is possible halo like lighting on bright sections (perfect compromise for darks and price point). I actually came to the store to purchase a LG B5 OLED due to price but this TCL was just bright in comparison plus I already have a LG C5 which is great and wanted something for the bedroom that could tackle different lighting conditions. Don’t regret it! Sound quality is superb as well! It can however be a hit or miss with low volume such as when you’re trying to not disturb others at night. Some setting changes may be required for your preference. I noticed that with low volume it can either sound very low with sudden too loud moments. The tv is responsive. The UI is pleasant to interact with.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Charles, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, Alison TCL Customer Support
- Pros mentioned:Picture quality
Everything I hoped for and more.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You’d be shocked to see how good this tv actually looks and the speakers are actually better than my older sound system. Granted it’s not surround anymore, it’s so loud and clear compared to the old system that I would rather have 2.1 with atmos than 5.2. It’s such a bright screen though, thankfully you can control all those settings otherwise, it can be like having the sun in your room.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Antonio,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support