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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 402 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the 55" Class QM7K Series 4K UHD QD Mini LED Smart TV for its very good picture quality, excellent brightness, and easy setup. Many appreciate the fantastic black levels and the great 120Hz refresh rate for gaming. However, some customers have noted that the motion processing and viewing angles could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-402 of 402 reviews
  • Rated 5 out of 5 stars

    Best TV for a great price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing research this TV does not disappoint, amazing color and brightness.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken upon arrival

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The review of the item I purchased gets a zero star because it was broken upon delivery. Whether it was broken in transit or Best Buy received it from the manufacturer broken, either way, I had to go through the hassle and disappointment of returning it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CynthiaS,

      Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at [email protected] with your contact information and a description of what you need help with.

      Thank you,

      Sara
      TCL Customer Support

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