Customer Ratings & Reviews

Right out of the box, i was a little dissappointed with the picture, however after a couple of days the picture quality got better some how and im extremely happy everything! Picture is actually really really good! User interface is really easy, overall im really happy with this tv, and for the price you really cant beat it. Ive always had samsung or lg but im so happy i got this one.

Good tv gets bright great picture quality sound is not bad with out soundbar

This is a replacement for a prevous defective one that was dead on arrival. The reason for only a four star was because of a one week delay on getting the replacement. First they send a technician to confirm that it was defective and they order the replacement that added an additional week delay as previously stated. No TVviewing from August 26 until September 9. Hopefully the new one will be good.

My experience with Best Buy from start to finish was excellent! The salesman at the store knowledgeable and helpful. After I made the purchase I had there people come to my home for installation it was great! The installers were both friendly and very helpful Bestbuy has the BEST employees who truly care about their customers. They are well trained and treat you with the utmost respect. This weekend I will go to there store and talk with them about purchasing a home computer. There installer followed up 2 days later and asked if I had any problems or concerns. Great follow up.

Great tv, would probably get the qm6k for the 144hz refresh rate. I can still get 120fps on the 5k on my Xbox series x, but I am sure the other one is smoother. Running games at 4k at 60fps with hdr and everything else enabled is great. I use a soundbar so not sure about the speakers. I wish there was multiple 2.1 hdmi ports so I could have my sound bar and Xbox on 2.1. Run the soundbar off optical which is is fine. If you are not a gamer this is a great tv, if you are a gamer, pay the extra and get the 6k.

All gd in this tv . Gd picture quality, sound quality, brightness

Easy to set up and has great picture quality. Would purchase again.

Love Love Love, this tv, previously had TCL Roku 55” tv. Never liked the Roku format gor 7 years. Love the ease of Google format. Recomehd 1000%

Excellent tv with a great picture. The sound is amazing, we don’t use our soundbar anymore. I would definitely recommend this television.

Its not a bad tv once u adjust the motion its a good tv the sound is amazing the picture is good gaming is great only issue is the motion

Excellent picture quality,sound is awesome, brightness solid

Great TV especially when its on sale! Picture is good and I love the google tv features. I think the sound is good by I use a sound bar.

Upgrading from a 32in tv that wasnt 4k this tv has been insanely awesome lol. The quality is perfect. The tv isn’t heavy. The speakers will blow you out of the room. I have zero complaints about the tv. Also the game mode setup is great for console gamers

Great tv, very bright during the day which is nice. I love how loud the speakers are as well. Recommend if you’re not looking to spend too much for a good quality tv

This TCL QM5K was a great purchase on sale for the class size. Picture is clear and crisp. Sound is good even without a sound bar. Set of TV was a little long and drawn-out paging through all of the screens.

It’s a great looking tv. Sound is ok. Remote is not as good as a cheaper tcl tv that we have and the menu is quite slow. Overall it’s a good tv

This TV is everything the advertisements and information detailed. Paired it with an older Soundbar seamlessly and easily. Great TV for the dollar.

I love my new TV! Very good quality! Everything looks so clear. My old TV was ok, but the moment I turned it on I noticed the quality was not good because it was really pixelated. The TCL however is the best! The details when watching movies and soccer games is awesome!! This TV also has speakers on the back so the sound is the best!

Excellent size, picture quality, user experience, and contrast. The TV is bright, but it could be brighter especially if there are windows or other sources of natural light. However, for the price and considering the other features, this TV far exceeded my expectations.

( Purchased 10 days ago ) So far so good. This 65" TV was on sale for $499.00. For the price you can't beat it. To me it looks as good as sets costing 3 times as much. On an aside, I was pleasantly surprised with great customer service and assistance 3 different store employees.