The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 752 reviews
Rated 5 out of 5 stars
Very nice tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture, and plenty large enough. Worth the price
Hi Jason, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Great customer service
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Staff was very nice and helpful. Helped me find the perfect tv
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this TV and had to return it. Bad audio delay/lip sync issues. game mode and movie mode had a bad delay out of the box. it was bad for either the built in speakers or digital optical. could not fix with the tv’s audio delay slider. factory restart didn't fix anything. I contacted tcl for a more up to date beta firmware update to install over usb and they gave me one. It fixed movie mode but game mode was still broken with it’s audio delay and other tv errors started happening. obviously since the beta update did fix movie mode. that means they might be able to fix game mode but I am not taking a chance. Also this TV has poor quality up-scaling of 480P content. I hooked my Wii up with a component to hdmi converter that sends out a high quality nonupscaled 480P image, and when the TV up-scales the image lots of strange pink stair-casing occurred, and a low quality picture overall. I plug my wii with the same converter into another tcl tv I bought years ago and it looks good on that. good thing about this tv is that the g sync works well and input lag is low. and its very good that this TV supports HGIG.
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara TCL Customer Support
Rated 5 out of 5 stars
65” TCL mini LED
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice Clear screen. Enjoyed movies with the backlighting type and and see dark scenes clearly. Quick and easy set up.
Very Disappointing – Complete Failure After 4 Mos.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the TCL 65QM6K 4K Mini-LED Google TV, and after only four months of normal use, the TV completely failed. There is no picture at all—a total power/display failure that renders the unit unusable.
What’s even more frustrating than the product failure is the poor customer support experience. I have spent the past four weeks going back and forth with TCL’s customer support team through multiple phone calls and emails, yet I am still without a functioning TV. The process has been slow, repetitive, and unproductive, with no timely resolution or replacement provided.
For a television at this price point, I expected far better reliability and far better support. A TV should not fail after just a few months, and customers should not be left without a working product for weeks on end while waiting for basic warranty service.
Based on my experience, I do not recommend this model or TCL’s customer support. This has been an extremely disappointing purchase.
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with.
Thank you,
Sara TCL Customer Support
Rated 3 out of 5 stars
Bad quality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not really best quality picture
Don’t see much difference between led to mini led
Hi IdanB, Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Television
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My salesman was very helpful, He was courteous and very knowledgeable
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 5 out of 5 stars
Great television
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased the tv on a price match.Buy from BestBuy