Customer Ratings & Reviews
- Model:
- 65QM751G
- |
- SKU:
- 10413044
Customer reviews
Rating 4.7 out of 5 stars with 475 reviews
(475 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Great TV if you don't get a lemon
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The good: great picture. Very bright. In general it's a great TV. The bad: my unit has a lot of problems. Picture is not smooth, sports are nearly unwatchable. I think the processor on mine has problems. The quality control is not the best.
This review is from TCL - 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MatthewS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Disappointing motion performance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I traded up to this TV because of the Fully Array and 120hz motion rate. This TV struggles with upscaling lower quality content, sports and fast action are blurry. I do notice much better performance with 4K content but that is relatively rare. Next time I would prioritize upscaling over total performance. I do like the google interface.
This review is from TCL - 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ABMN,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Bonnie’s room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV couldn’t have asked for anything better
This review is from TCL - 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen. You can see it well even though it’s outside.
This review is from TCL - 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really beautiful TV with great value and color definition
This review is from TCL - 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Rosedale Hwy employees suck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy on Rosedale Hwy has terrible customer service and manners. Grab your tv and don’t talk to anyone
This review is from TCL - 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
Coloring could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors are too dark sometimes and I can’t see the picture as well. Other than that, I am satisfied.
This review is from TCL - 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendRated 2 out of 5 stars
Very sad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it but it stopped working randomly after 8 months
This review is from TCL - 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MoJoG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Great in store exp., not so great delivery exp.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is a great place to buy electronics, they have a great selection and helpful employees. However, we did not have a good experience with the delivery service. We ended up canceling the original order and purchasing a TV that we could pick up ourselves.
This review is from TCL - 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TimothyZ,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
AI is useless if you don't want it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok tv, AI is a pain. i don't like it trying to control how i use my home system.
This review is from TCL - 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi joeb,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Mr B
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. Not good for a game or movie picture.
This review is from TCL - 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KeithB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible picture quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did some research and thought I was going to be good with this TV. I play HATE the picture quality. I like playing video games, watching sports, and movies. The color settings and picture quality are not good at all. Extremely disappointing and frustrated with this purchase. If I could return it I would. I can’t express how disappointed I am with this purchase.
This review is from TCL - 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi mhauser,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Dissapointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This may be a case of "once you go OLED, you don't go back," but this TV was very disappointing. The blacks were bad (light bleed-through), the color was dull and the motion was robotic (no setting to turn it off). I also couldn't get it to play nicely with the AppleTV remote (use Apple remote to turn TV on/off). I'm returning this thing.
This review is from TCL - 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible. Best, TCL Customer Support
Rated 2 out of 5 stars
Not a great TV.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t listen to all the other reviews that were basically paid for rating 5 Star. This TV is a budget TV and I’ve seen better contrast in blacks in standard budget LED’s with no local dimming. The blooming and washed out colors are why I’m getting rid of the one I purchased recently.
This review is from TCL - 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SeanS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Awful Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One star since I can't give zero. The TV died about 10 days after delivery, and BB refused to replace it so, I had to deal with the vendor. BB lost a customer for life. I will not buy a box of staplers from BB.
This review is from TCL - 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TomB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bad TV. Worse Support.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is off on the edges. I have Best Buy Total. Both Best Buy and TCL are no help. What is the point of a protection plan if you don't actually help. TV refuses to stay in the same mode. It always switches it self to Vivid randomly.
This review is from TCL - 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ollie,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy this tv again poor picture keeps turning black
This review is from TCL - 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RobertW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Causes motion sickness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV caused me to have motion sickness. we was unable to adjust the tv to stop this. Returned and bought the 65 in. Samsung QN85D also the 55 in. Samsung Q7F Both are excellent TVs.
This review is from TCL - 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GeorgeC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
I am regretful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can not keep up with the HD+ and 4K stream quality. I am very disappointed with this TV. I turned on the same live soccer game on this TV and on our other 2 LG TVs, one of which is only HD capable made in 2020, not even capable for 4K streams, LG ones were way better than this TCL TV. I am stuck with this TV and I guess I will use it just for playing games or sth.
This review is from TCL - 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Emrah,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Broke within a few hours
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible tv had it for 4 hours and the leds started burning the screen turning completely black and rendering the tv completely unusable. waste of $700
This review is from TCL - 65" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Joel,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support