Customer Ratings & Reviews
- Model:
- 65QM851G
- |
- SKU:
- 6579452
Customer reviews
Rating 4.5 out of 5 stars with 151 reviews
(151 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality, brightness, and deep blacks of the 65" Class QM8-Series 4K UHD HDR QD Mini LED Smart Google TV (2024). Many also praise its affordability and ease of use. However, some users note that motion handling could be improved, particularly for fast-paced content. The impressive HDR performance is also frequently mentioned as a positive aspect.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
TV sound issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV looks great but some apps needs to be force to stop to work. I.e. Paramount, Prime. Also I paired with Bose soundbar after many different ways to connect and I am not pleased with the results.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RafaelL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
No good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image frequently freezes.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChantelA,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poor quality tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend this tv. Best buy has been completely unhelpful with the product and did not fix it. If you like fuzzy picture and pixelation then this is the tv for you. And tcl qill not fix this tv or replace under warranty.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChickenJoe,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
DO NOT BUY - SEVERE QC ISSUES
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've received two QM8s at this point. Both panels had significant amounts of debris below the polarizing layer (so, can't be removed). Looks like dead pixels and hairs permanently stuck to my screen. I didn't pay full list price to get a TV that isn't in brand-new condition.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Aaron,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tcl Quality control
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a bad tv overall. Full array local dimming was not evenly lit around the tv. You could see dark lines running through the tv. Also google tv is a mess.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DanMan,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Black levels, Brightness, Picture quality
Rated 4 out of 5 stars
Great all aroudd tv!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded frpm u6h 65" to the TCL qm8 65" . Very happy with the brightness, motion clarity, and image quality. Blacks are black, bright areas are bright. 1080p image quality vastly improved. I chose not to use the built in audio and not improved audio to my receiver as well. I am using this tv with the built in apps exlusively. Great deal for $999.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support
- Pros mentioned:Black levels, Brightness, Picture quality
Rated 5 out of 5 stars
Very happy with this purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Deep blacks. Great motion processing. Incredible brightness. The sound is deep and punchy. I’ll be getting the 85 for the living room.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! TCL Customer Support
- Cons mentioned:Motion handling
Rated 4 out of 5 stars
Tlc qm8 2024
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a lot of research settled on this TV as a best value based on online reviews. Everything works as advertised. There is some motion blurriness that I was not expecting. But there is a possibility that that is the fault of dish Network. Eventually I will try to watch some streaming material and determine whether that blurring still occurs.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At $999.00 this 65-inch TV is an exceptional value. A stunning picture after some minor brightness, contrast, sharpness and black level adjustments. I'm enjoying watching very much 4k UHD and Dolby Vision shows. And the motion clarity is great for sporting events.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MikeL,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Very realistic picture!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not as bright as I expected, but bright enough nevertheless. It replaces my 14-yrs plus old Samsung 46” flat screen. I’d say that the technology gained is palpable after a decade.
I would recommend this to a friendRated 1 out of 5 stars
Not Happy, no Xfinity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Xfinity app and a few others are not available on TCL TV with Google. Deal breaker me. This TV was sent to me by TCL to replace my TCL Roku TV that broke down. Don’t buy.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EricM,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support