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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 180 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the 75" Class 5-Series QLED 4K UHD Smart Google TV's picture quality, price, and Google TV features. They appreciate the vivid colors, big screen, and easy setup process. However, some customers have experienced slowness and software bugs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 180 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    TCL 5 series Google TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL 5 series a good budget friendly TV but it lags very often. The picture quality is good also for the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Timothy,

      Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.

      At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.

      Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best value 75 inch tv on the market.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality. Great for a bright room. Streaming movies in Dolby vision is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    DO NOT BUY IF YOU HAVE DIRECTV STREAM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks great, and hard to beat for the price. However, if you have DIRECTV STREAM do NOT buy a google TV.. Google TV does not support or have the DIRECTV STREAM app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BEST BUDGET TV OR NOT??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning the tv about a month and doing extensive research before purchasing i thought this would be the best bang for your dollar. The QLED on this tv doesn't compare to others ive seen, and the google home interface has been glitchy and buggy. Some apps even crash when opening. After connecting to an Alexa, the tv has a hard time doing anything with voice assistance. The speakers are just ok, no bass nor feeling behind what you're watching, it was a simple fix with a sound bar. The remote is a nice size and feels solid. better than any roku remote. but has buttons with no text to know what they are, so you have to press on them to even figure out what they do. I haven't been able to try Earc since my current sound bar runs on optical but i have not experienced any voice lag. BIGGEST ISSUE, I do have white light bleeding after only a month of use. During dark screens the corners of the screen are lighter than the rest of the screen and this is extremely noticeable. very disappointing. But for a QLED at this price point what can you expect. i had to play with the picture quality out of box, many faces and features were too blurry and not sharp with factory display settings. The stand is nice and adjustable. they feel firm and even have wire clips included on both sides. Overall a bit disappointed. I thought it would be the best tv for the size and being a QLED, but i feel i would have been better off with a larger UHD. I would try to return it because of the white light bleeding but am out of my return window, and I've heard TCL's customer service team is not the best. I don't recommend this tv. Do some more research and find something that can last longer than a month of use before white light bleeding. I only assume it will get worse with time before the whole display is an inaccurate color. but who knows maybe i got a dud. if you made it this far, thank you for reading my review.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Nate,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Qled

    Rated 4 out of 5 stars

    Best tv tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I spend the extra 100 to get the 5 series over the 4 series. It's my 75 inch TV and the QLED alone makes it worth it. Very great build quality love the game mode feature.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Man cave tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a man cave. No glare sounds good and looks good. In a garage

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Made my bedroom a home-theater

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve heard a lot of opinions that a TV can be too big for a room. My bedroom is not that big. The 75-inch TCL takes about two-thirds of my wall and it is stunning. I got a black out curtain for my window and turned my bedroom into a personal home-theater. No eye strain, neck strain, or any other inconveniences to report. 5/5 for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, and good price during the Memorial Day sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series 5

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the perks it comes with. Great screen, I also love the voice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google TV is worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitating between Roku and Google bu I am glad I picked the Google one. It was very easy to install all the apps. Originally I wanted to have that TV in the basement and a 65" in the living room but after the set up was finished I decided to swap the 2 TV's. The remote is also very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound. Easy to use and operate

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV on a Budget

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very surprised with the output and performance of this TV. Great TV if you want a huge screen on a budget.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought tv and I started seeing flickering lines in screen. Bestbuy replaced it with another tv amd it was worse.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Top performance for this QLED TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible for the price per performance ratio. You could spend hundreds more for less

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good bang for your buck, I needed it to replace a Samsung that was fried within 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Qled

    Rated 5 out of 5 stars

    THE BEST PLACE TO BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TCL - 75" Class 5-Series QLED 4K UHD Smart Google TV was such a bargain. Even though it was an open box, the TV was pristine and looks like brand new. The TV was just great, QLED with Dolby Vision and Atmos!!! And it's payable in your affordable way. Best Buy is simply the Best place to Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Disappointments AT ALL!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GET ONE!! Talking about it is a waste of breath!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Simply The Best……!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TCL Smart Google Television is simply the best. Am loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great once you get connected to wifi you are ready to watch whatever streaming services you have.The other inputs can be hard to navigate to but once you find it it will pop up on the home screen. This even counts as a Google assistant when it is on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    TCL

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a great picture and lots of nice features, but I have been experiencing issues with the HDMI inputs. They cut in and out quite often, I will be contacting TCL to see if something can be done to fix the issue. I would have given a 5 star review if not for this problem.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Erik,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

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