The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-311 of 311 reviews
Rated 1 out of 5 stars
Get Something else
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought and returned two TCL TVs today. I grabbed a Q6 from another store and then a Q7 from Best Buy. The Q6 worked well for 15 minutes then had a software issue where the volume down got stuck. TCL does not have any human custmer support and only basic troubleshooting articles. I returned it and was talked into a Q7 from Best Buy. Unboxed the tv and the exact same issue happened the moment i turned on the TV. The volume down button being stuck launches the TV in safe mode, won’t let you operate the remote at all and basically bricks the tv. Just buy a TV from a different company.
This review is from TCL - 75" Class QM7-Series 4K UHD QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Colton,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We offer several different options for support including phone, email, and chat support. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Don’t buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don’t waste your $$. Good picture quality. But the refresh rate is terrible. Within 30 minutes you can guarantee that your tv will refresh 6-8x.
This review is from TCL - 75" Class QM7-Series 4K UHD QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi LisaT,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 2 out of 5 stars
Ok tv, doesn't like older shows in SD!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very hard to set the picture, worth the price I paid for it but not a penny more. Glad I have the 2 year protection plan, think I'm going to be needing it.
This review is from TCL - 75" Class QM7-Series 4K UHD QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi GregB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 2 out of 5 stars
Not Very Good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not a great picture or pixel rate. Have to change picture settings between movies, sports, tv or general shows. NFL promotes this TV yet the game I watched looked terrible.
This review is from TCL - 75" Class QM7-Series 4K UHD QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi MarkC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
TCL
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nothing but trouble so far! I do not think I'd purchase TCL again.
This review is from TCL - 75" Class QM7-Series 4K UHD QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi DavidH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
It was great…..for about 2 months
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was bought in mid November, today 25Jan, I went to turn it on, heard a pop, and now it won’t turn on at all. Right outside Best Buy’s 60 return policy, very convenient
This review is from TCL - 75" Class QM7-Series 4K UHD QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi DouglasK,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
TV Dies After 90 Days! Total Tech Offers Zero Help
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely terrible! The TV stopped working after just 90 days and won’t turn on. Total Tech is useless—they make you deal directly with the manufacturer for repairs. Complete waste of time and money!
This review is from TCL - 75" Class QM7-Series 4K UHD QD Mini LED Smart Google TV (2024)
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi NoelP,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 4 out of 5 stars
Fantastic gaming tv! Nearly OLED blacks.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great tv for $900, maybe even $1,000. FANTASTIC for gaming. Decent for movies, not great for streaming anything below 1080p.
I use PS5 and Series X on it. It handles 120k and VRR very well. Probably the best there is at those two features. No issues with console gaming at all AFTER you update to Beta firmware 18 or higher which can be found on AVS Forum. Stock firmware has brightness fluctuation issues and I nearly returned the tv!
This is a keeper, and I'd buy another one if I needed to. However, the 2025 models will be even better according to early reports so I would wait if you can.
This review is from TCL - 75" Class QM7-Series 4K UHD QD Mini LED Smart Google TV (2024)
I would recommend this to a friend
Rated 5 out of 5 stars
Great for the money
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery was on time and the TCL works fine as I have 2 others.
Thank you
This review is from TCL - 75" Class QM7-Series 4K UHD QD Mini LED Smart Google TV (2024)
I would recommend this to a friend
Rated 5 out of 5 stars
Just perfect
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best tv I’ve ever owned. Games and 4k movies look absolutely insane on it.
This review is from TCL - 75" Class QM7-Series 4K UHD QD Mini LED Smart Google TV (2024)
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Bestbuyer23,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 5 out of 5 stars
Google tv
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really like it so far will make further in detail after I watch it more.
This review is from TCL - 75" Class QM7-Series 4K UHD QD Mini LED Smart Google TV (2024)