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Customer reviews

Rating 4.6 out of 5 stars with 237 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-237 of 237 reviews
  • Rated 2 out of 5 stars

    Picture is very laggy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for but unfortunately this tv should cost about 200 bucks because the picture lag is that bad.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Livinglikelarry,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Tv is black screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after two months…………………………………..;;;;;;;;;…;;,

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SonnyW,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Worse decision ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been trying to contact them for months on not receiving my tv. And I tried to get a refund, I keep getting the run around.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TajaM,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Credit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My payments is well over the amount due. And my available credit keeps dropping. When i pay off my account. I will be closing it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LansonC,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning your credit card. For further assistance, you would want to contact the credit card's customer support as they would be the best equipped to assist you with concerns regarding your order.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Horrible tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible tv, the screen started to peel away and getting wors

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DamianG,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice clear and crisp picture. Packaged very well. I have 3 TCL units and am very satisfied with the performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing the picture quality is great and the tv runs smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL-75

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being in our 70"s we needed a larger Tv . This TV delivers everything we wanted. Great price! The men who installed it were wonderful. I definitely would recommend Best Buy and their employees. Looking forward to wathching the Super Bowl & Olympics! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Definitely worth the price! Only wish you could switch inputs with the cable remote as well as the one it came with. Besides that, it’s a nice tv, preloaded with all our favs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JUST MY OPINION

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TV IS AN AMAZING QUALITY.. I WOULD WITH OUT A DOUBT RECOMMEND THIS TO ANYONE WILLING TO MAKE A PURCHASE ON AN OUTSTANDING TV..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for a great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. The initial set up to our accounts were a little difficult. Other than that everything is good. Really like the size of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture for the money. Love the google menu and rhe talk remote. I love this tv

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Tracyd,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Stunning Picture !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Tv for $499 and quality is Great! I didnt second guess the brand or the price, trully a best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL 75" S5- Series 4K

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new television. Customer service was top notch!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BillyK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    H

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello there this TV is a 75” tcl brand tv. It was for $450

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETTER Picture Than TCL Q7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV - REGRET that I returned it for upgrade.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ramajama,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Delivery wrong

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never receive myborder and never get refund, they delivered a the wrong door

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AlphadioB, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning your delivery and refund issue with the retailer. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order. Thank you, Alison TCL Customer Support

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