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Customer Ratings & Reviews

Your price for this item is $35.99
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The comparable value price is $99.99

Customer reviews

Rating 3.9 out of 5 stars with 257 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers consistently note the ELIT400NC's sound quality, comfort, and price as positive aspects. Many users rave about the headphones' beautiful and clear sound. Others appreciate the comfort of the headphones during extended use. Additionally, customers feel that the headphones offer good value for the price. However, some users have expressed concerns about the buttons being difficult to press, the volume not getting loud enough, connectivity issues, and pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 257 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my girlfriend to cancel noise on business calls. She absolutely loved them -- they work great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great performance for the cost!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with the noise cancelling capabilities. I’m able to comfortably have virtual meetings most anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds I will remember this to my friends and family

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Bad Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have listened to the reviews. The head set had problems from beginning. They would disconnect after a few min. then reconnect after a few seconds and back and forth until the TV would crash and turn off. Then it might work for an hour sometimes more and sometimes less. Now they do not connect at all. These are the worst headphones I have ever seen in all my years. My wife's headphones work fine with none of these glitches. I will stop giving these reviews the benefit of doubt.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Spamoni,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got connected quick, works for both iphone , mac and android devices. I got these when they were on sale so over all great product for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, there is nothing wrong with these headphones. It was easy to pair with my iPhone, Ipad, Android, and PC. However, they seem to be made of cheap plastic. Sound is not the greatest but you got what you pay for. It is loud enought to hear my series on Netflix. I have not had issues with the foam around my ears. These headphones are average for basic sound needs.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Peluche,

      Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Vanilla headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and good sound. Easy fit. Learning bluetooth button and setting up very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Buttons difficult to operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is decent and the noise cancelling works well but the buttons are almost impossible to press. I have short nails and anyone with long nails would break them trying to get this to work.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Samara,

      Thank you for taking the time to provide your feedback. We're glad that you are enjoying your new headphones. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my grandchildren and daughter in law, keeps everyone working as if they are all alone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality pair of headphones. Great bass sound. Very good sound clarity. Highly recommend!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could use better directions for usage especially with the auxiliary and charging

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I gave this to a friend as Christmas gift, and he totally loves that!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds for DAYS!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and ease of use. These are great for music or speaking, whatever you need!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesomeness!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming! I play PUBG Mobile and I can hear enemies before my teammates hear them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones, needs usbc charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son and he loves them. The active noise cancelation is good, not great. They fit well and sound good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones great sound quality. Kind of hard to pair to my moto z3 for my kid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless Headphones did the Trick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these for my wife to use on the airplane as well as to study a foreign language on her phone. She loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good sound for the money. Wish they had different colors

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice wired headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the headphones for dialysis appointment x3 a week. Great sound and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality, great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones do not fail to deliver the quality of sound and great experience expected.

    I would recommend this to a friend