Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $5.99
Clearance
The comparable value price is $29.99

Customer reviews

Rating 4.1 out of 5 stars with 428 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the amazing graphics and compelling story in The Callisto Protocol for PS5, frequently praising the game's immersive atmosphere and action-packed gameplay. However, some found the combat challenging and the game's length somewhat short. Concerns were also raised regarding the control scheme and enemy variety.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 428 reviews
  • Pros mentioned:
    Graphics, Story
    Cons mentioned:
    Combat

    Rated 4 out of 5 stars

    A good quality game

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics and compelling story. Combat can get quite repetitive. For a true experience, play this in the dark with headphones that support 360 audio

    I would recommend this to a friend
  • Pros mentioned:
    Atmosphere, Graphics

    Rated 5 out of 5 stars

    An Amazing Survival Horror Experience!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my new favorite horror games! It was unfairly judged in my opinion. Great graphics, atmosphere and game play equal out to an extremely fun and new experience. Its not Dead Space! Its The Callisto Protocol!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking game, buy at $50

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game, I used my reward certificates and honey to get it cheaper at launch so it was worth it. Best buy didn't deliver my dlc but they gave me a $10 gift card so it was worth it. The game is scary and you have to figure out where to go like old survivor horror games. $50 is a good price for this game and ng+ comes is February with chapter select.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good game!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I love this game and after the dlc and all modes were added with the quality of life improvements, I love it even more!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Fun Horror Game

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why this game has mediocre reviews. It was pretty entertaining overall. The mechanics basic and story is linear, but worth a play through. Side note, BB needs to improve on release day availability like their competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Atmosphere, Graphics

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your familiar with dead space then this is the game for you creators of the original dead space who worked on this game its so good! creepy, scary atmosphere & the graphics are amazing jaw dropping on PS5

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    INCREDIBLE GAME!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't care what the reviews say, this game is incredible. Other than goofy dodge mechanic lol the gameplay is smooth & responsive. The weapons look insane and pack a huge punch, the sound design is absolutely mind blowing and the graphics are second to none. If you wanted a true nex gen game that is loads of fun look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Story

    Rated 5 out of 5 stars

    Action horror

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one the top ten games I’ve ever played. Graphics, sound and story are entertainment. Definitely recommend picking this game up.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Dont believe the negative reviews

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is amazing! It really brings out the best of the PS5. The graphics and overall tone make up for any janky dodge controls. Josh Dumels voice acting is spot on. The melee fighting is top notch. Buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Callisto

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game! I had so much fun playing this game!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Combat, Difficulty

    Rated 4 out of 5 stars

    Solid game, but not quite Dead Space

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not the game we were all expecting, especially if you’ve played the Dead Space games, however it’s still a great game on its own. The visuals and sound design are excellent, with lots of great lighting effects and atmospheric sounds. However the combat/dodging do take some getting used to, even many hours into the game. Difficulty can also be an issue for some people. The story is a bit generic, nothing new here, however where the game truly shines is in its visceral amount of violence. There’re lots of different kill animations throughout the game for both your character and enemies. That’s where I feel a lot of the attention went into. Definitely not a kid’s game. In terms of replay value, I’d say it’s fair, however there will be a new game plus mode and DLC coming in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Atmosphere, Graphics
    Cons mentioned:
    Combat

    Rated 3 out of 5 stars

    Fun and a bit frustrating at times

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Calisto Protocol is an excellent survival-horror game that kept me on the edge of my seat from start to finish. The game's atmosphere is incredibly immersive, with haunting sound effects, unsettling visuals, and a gripping storyline that kept me engaged throughout. The game's mechanics are well thought out and challenging, forcing players to think on their feet and make difficult decisions to survive. The graphics are stunning, and the attention to detail is impressive, making the world feel alive and dangerous. However, there are a few downsides to the game. The combat system can be a bit clunky at times, and the game can feel a bit repetitive in certain areas. Additionally, some of the puzzles can be frustratingly difficult, which may turn off some players. Overall, Calisto Protocol is a fantastic survival-horror game that I would highly recommend to fans of the genre.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Enemies, Game length

    Rated 4 out of 5 stars

    Callisto Protocol

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very good game and great graphics. Two things it needed. One, game needed to be longer. Two, more enemies with jump scares.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Story
    Cons mentioned:
    Controls

    Rated 3 out of 5 stars

    Game Is Okay

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game was okay. The visuals and effects were really nice but controlling your character and environment were.....clunky. The story was simple but mildly entertaining. I wouldn't say its worth retail price but would be a fun pickup on a really good sale to play something different. The game is super short, adding to the point of not being worth retail.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Combat

    Rated 4 out of 5 stars

    So So

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pretty good game it had the bugs when i played but that didn’t stop me for enjoying the game play. The story can be interesting but game play was still decent. Now that the games been updated and a lot of things have been fixed im thinking of going back and replaying it, from what i’ve seen it’s better now now so if you interested in it it good now to buy snd play.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Combat

    Rated 4 out of 5 stars

    Sci-Fi Horror’esq

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Possibly the greatest looking game on the PS5 right now. The only thing holding this game back is the watered down story and frustrating combat. I enjoyed this because I love the genre. I’d say give it a shot and don’t listen to the reviewers. I also recommend playing on Medium difficulty first then playing on Hard with a NG+

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Combat

    Rated 4 out of 5 stars

    Scary :(

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the game overall. The last chapter or so was kinda lame but it was a fun and at times pretty darn scary game, especially with headphones. I feel Deadspace is better but I feel Callisto Protocol has potential and I hope to see another game.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Finally patched, finally awesome!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As released, it was buggy. But now, patched, and at a value price especially, this is a primo next-gen horror experience. The graphics are truly stunning, featuring jaw dropping moments of visual fidelity (those facial animations!!!) that make you finally appreciate your fancy PS5 and go "ahh, THAT'S what next-gen looks like!" Sure, it's a little Dead-Space-y, but that's to be expected given it's from the creator of Dead Space. Gross, intense, and visually on another level. Git it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Combat

    Rated 4 out of 5 stars

    Good Game

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphic is crazy but it doesn’t live up to Dead Space. Gameplay could be better. You cannot move big objects with your secondary power. Good game. Just don’t expect for it to be like dead space

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 4 out of 5 stars

    Good, not great game

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I enjoyed the game. It had an interesting story and some good jump scares. movement through each level was my biggest gripe. It wasn’t bad enough for me to dislike the experience.

    I would recommend this to a friend
Sponsored