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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 74 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Dry Quality

    Rating 3.8 out of 5 stars

  • Cycle Options

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers value the Emerald 24" dishwasher's quiet operation and excellent cleaning performance, with many praising how sparkling clean their dishes become. The well-designed racks, including a third rack, also receive positive feedback for their spaciousness and utility. However, some customers reported issues with the control buttons and the door's sturdiness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 74 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Thermador DW

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher, very quiet, 3rd rack is of little use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Noisy dishwasher

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very very noisy dishwasher, i can’t even watch tv while dishwasher is running, inside racks don’t fit so many dishes and cookware, racks are not designed properly, it’s doesn’t dry dishes properly, I had ge cafe was very quiet and It was so much spacious compared to the thermador dishwasher, I would not recommend this dishwasher to anyone even though it’s free, maybe pay more and upgrade to higher models.

    No, I would not recommend this to a friend
    • Brand response from Thermador Team
      Posted .

      Hello Nikki, We are sorry to hear of your disappointment with this model and we apologize for any inconvenience. It is our goal to ensure that your Thermador appliance performs as designed, in order to give you the best possible results. Our Thermador Customer Support team can provide real-time troubleshooting and determine if service is necessary. They can be reached by calling 1-800-735-4328. Thank you. thermador

  • Rated 2 out of 5 stars

    Doesn’t dry the dishes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to understand how to use. Often you think you have started the machine, but you need to clear all controls and reprogram. Even with extra dry, the dishes are damp. You will need to leave the door open after using to allow water to evaporate. There can be standing water in the bottom after the dishwasher runs the full cleaning/drying cycle and turns off

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt install yet but look pretty good, solid and powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A job well done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything delivered and installed professionally and on time! Installers were perfect and careful of everything surrounding the appliances.. marble countertops.. tile floor..

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wow, so quiet!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can't even tell that the dishwasher is running.

    I would recommend this to a friend
  • Cons mentioned:
    Door quality

    Rated 1 out of 5 stars

    Poor Quality Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately after the dishwasher was installed and before the installer had left, I went to inspect the unit. When I opened the door, it almost came off in my hand. It wasn't attached on one side, I assume due improper assembly. I was unwilling to take a chance on replacement with another unit of the same product. I returned the unit and ultimately purchased a different brand dishwasher.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Good dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dishwasher and it works great and looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fave so far

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, simple, and very efficient! I love the fact that it leaves my dishes spotless, easy to use, and much more quiet than most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just had this installed by Best Buy and are so impressed by the quietness of this dishwasher! It has many choices of cycles and (lucky for me) a simple "auto" cycle where it analyzes the dishes in it and decides what cycle to use--amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this dishwasher!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product. installed it today and worked perfectly. when you open while running and shut the door it continues with the cycle. my previous dishwasher did not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a part of our whole kitchen set of Thermador appliances and can not be more happier and proud as Thermador is best of the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher (one month used)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for about a month. So far worked great. Quiet washes clean, rinse and dry well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got it to work properly, too quiet, can't tell if it's working or not. Came with stove

    No, I would not recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 1 out of 5 stars

    Regret purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within a month. Buttons won’t work properly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, a great replacement for the Bosch we had for 15 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches well with my other appliances. Special promotion provides this free... can’t b at that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far! Replaced kitchen aid that shelves have out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product came on time and was installed perfectly

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 1 out of 5 stars

    Missing parts and buttons did not work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher was missing parts and the buttons did not work. Too expensive for all the troubles.

    No, I would not recommend this to a friend
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