Customer Ratings & Reviews
- Model:
- SGSXP365TS
- |
- SKU:
- 6281803
Customer reviews
Rating 4.5 out of 5 stars with 81 reviews
(81 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Masterpiece 36" Built-In Gas Cooktop. Many appreciate the innovative burner design and its ease of cleaning. The simmer feature and overall quality also receive praise. Positive installation experiences were also reported.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Thermador was great for a short time.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just loved this cooktop. It worked well until one day the front right burner and star cap melted. I decided to go with another brand. We will keep our fingers crossed that it does not happen again. Best Buy handled my exchange like a CHAMP. This is the reason I purchase EVERYTHING from them.
I would recommend this to a friendRated 2 out of 5 stars
Not the quality you would expect
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black coating (paint?) is rubbing off grates after only a couple of months of mild usage. Thermador doesn’t warranty. They say cosmetic. These grates don’t appear to be cast iron like they used to be, so you can’t reseason.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted .Hello Jason, thank you for sharing your review and experience with your Thermador cooktop. We're sorry to hear of your disappointment. We will be sure to share this information with our product team.
- Pros mentioned:Burner performance, Ease of cleaning
Rated 5 out of 5 stars
Well made Cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using the Thermador SGSXP365TS cooktop for about a week, I am very pleased with the overall performance and quality. The cooktop delivers on its promise, with heat control being especially impressive—whether you’re searing, simmering, or boiling, it offers a consistent and responsive experience. One thing I wasn’t expecting was the grates. They're not made of cast iron, which was a bit surprising given the price, but I actually don’t mind this. The grates are lighter and easier to handle, making them more practical to clean and manage. The design of the burners is great, and I particularly love the XLO burners and the simmer feature. It’s a thoughtful touch, and I’m excited to try it out for more delicate dishes, like making pasta sauce from scratch. The pedestal burners are another feature worth highlighting. They make cleanup a breeze since they’re easy to wipe down, and the stove's rounded contours—rather than square edges—help with spills, making them less of a hassle to clean. Overall, the Thermador SGSXP365TS cooktop is a solid choice for anyone looking for a high-quality, efficient, and easy-to-maintain cooking surface. Definitely worth the investment in my opinion!
I would recommend this to a friend - Pros mentioned:Burner performance, Design, Ease of cleaning
Rated 5 out of 5 stars
Love the cooktop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had ours for about 6 months and it's been a huge improvement over our last stove. Heats quickly, sears steaks well, heat control is excellent. XLO works well although we don't use it very often. Very easy to clean. If you're on the fence about which model to get, definitely get the pedestal burners - the burners are easier to clean and the stove contours are rounded instead of squarish which makes spills easier to clean. XLO is nice but honestly we could live without it. Great if you do a lot of slow braises or sauces that require low temps, but not really necessary.
I would recommend this to a friend - Pros mentioned:Burner performance, Design
Rated 5 out of 5 stars
This cooktop is the best.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this cooktop and highly recommend it. If you check my review on the Thermador freezer, you will see that I do not recommend it. 5is cooktop is completely the opposite of the freezer. It is excellent. It has all controls front and center where they are easy to reach and very functional. Burners are well laid out for high btu units and well spaced for larger pots. We paired this cooktop with a Thermador hood which will be reviewed under the hood. We like the function and look of these two units paired together. However, the hood controls are extremely difficult to see as they aren’t backlit or otherwise easy to see. You almost have to get a light out to turn on the hood light.
I would recommend this to a friend - Pros mentioned:Burner performance, Design
Rated 5 out of 5 stars
So pleased!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The special features are wonderful - fast boil, multiple simmer levels to keep just the right temp, so easy to clean under the star pedestals, and it looks great - modern clean lines!
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Nice clean looking cooktop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an exact replacement for a 10 year old one that was dying. The Thermador microwave only lasted 5 years. But we are sticking with Thermador. This unit went in fairly easily. It was owner installed. Nervous about working with gas but with only one new part needed no leaks on the first try. Don’t know why but the male gas port on the cooktop was a different size than the Thermador it replaced. Worked correctly right out of the box. Very simple installation. One person installed it
I would recommend this to a friend - Pros mentioned:Burner performance
Rated 4 out of 5 stars
Very Nice Cooktop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Star Burners provide even cooking. The low simmer settings and lighted knobs are a plus. Did not want stainless steel however not much available otherwise. Time will tell if cleaning will become an issue
I would recommend this to a friendBrand response from Thermador Team
Posted .Hi Terry1! Thank you for your review! We're delighted to hear that you're enjoying the Star Burners and the benefits of the low simmer settings and illuminated knobs. We understand your concerns regarding stainless steel and cleaning, but with proper care, it can maintain its stunning appearance. If you have any questions or need assistance, please reach out to our customer care team at 1-800-735-4328 or ThermadorCare@bshg.com. Thank you for choosing Thermador!
- Pros mentioned:Ease of cleaning, Quality
Rated 5 out of 5 stars
Will not disappoint!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have waited for a long time to purchase a cooktop of high quality and this Thermador does not disappoint! I simply love it and my wife enjoys it! From the indicating lights to extra low select functionality, this is a chef's dream cooktop! Quality build and easy to install! Worth every penny! Very easy to clean as well!
I would recommend this to a friend - Pros mentioned:Quality
Rated 5 out of 5 stars
Wolf or thermador
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cooktop. Choice between wolf and thermador.. Selected thermador and very happy
I would recommend this to a friendBrand response from Thermador Team
Posted .That's wonderful to hear! We are so glad you chose Thermador and that you're very happy with your new cooktop. Thank you for your review!
- Pros mentioned:Burner performance, Ease of cleaning
Rated 5 out of 5 stars
Gas Cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Burner star design works better than round burners Like the various warming/simmer settings Easy to clean
I would recommend this to a friend - Pros mentioned:Burner performance, Ease of cleaning
Rated 5 out of 5 stars
Thermador 36-inch Gas Cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Thermador cooktop is well-made and elegant in appearance. The burner control is precise, and the extra-low settings are convenient for certain food preparation. The stainless steel surface is easy to clean, and the burner design facilitates easy cleaning.
I would recommend this to a friend - Pros mentioned:Burner performance, Ease of cleaning
Rated 5 out of 5 stars
Very good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cooktop , better than the Viking. Love the sealed burners, very easy to clean.
I would recommend this to a friend - Pros mentioned:Ease of cleaning
Rated 4 out of 5 stars
Beautiful, functional, and pretty easy to clean!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cooktop was installed last month and we have been very happy with it. We haven't tried the ultra low heat function, yet, as the range from High to Low on all burners have been great. I do a lot of Asian stir fries, and they have come out wonderful including fried rice. The rice didn't get burnt and didn't come out mushy even with adding frozen vegetables! It's pretty easy to clean once cooled off a bit. The only thing is the grills are a bit heavy but fortunately it hasn't been often that I forget I'm making soup or boiling milk. And I have once over boiled grits and still wiped off completely using a kitchen towel and a little elbow grease!
I would recommend this to a friend Rated 5 out of 5 stars
Gas Cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. I converted from induction to Gas and wanted a good one due to extensive cooking. The heat distribution is very different. Milk does not boil over which I love.
I would recommend this to a friendRated 4 out of 5 stars
XLO burners make a clanking sound when ignited
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is hard to tell if this is defective. The XLO burners make a clanking sound before the normal clicking sound when turning on a gas burner. They also make this clank as they cycle through on and off when using the XLO SETTING. I tried calling Thermadore and Best buy help lines but NO ONE could offer any help on this sound. After watching many videos about this cooktop, I found a chef giving a demonstration, and he said that this extra clank is not a defect but sounds like one. HOPEFULLY that is the case.
I would recommend this to a friend- Pros mentioned:Burner performance
Rated 5 out of 5 stars
Easy to clean
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that this has a glass cover over knobs to make cleanup easier. It also has the burners up higher so that if anything spills it won’t bake in and it is also easy to clean. Heavy grids and a few knobs have extra low features.
I would recommend this to a friend - Pros mentioned:Burner performance, Ease of cleaning
Rated 5 out of 5 stars
Cook top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Easy clean. Intermittent burners are great.
I would recommend this to a friend - Pros mentioned:Burner performance, Quality
Rated 5 out of 5 stars
Replaced Cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and very nice look, burners work perfect in accordance to the heat we need!
I would recommend this to a friend - Pros mentioned:Design, Quality
Rated 5 out of 5 stars
Thermador cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product working as expected . Design and function fit very well in our kitchen.
I would recommend this to a friend





















