Customer Ratings & Reviews
- Model:
- TW-Q1000D32CH
- SKU:
- 6513672
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the Q1000 Front & Rear 2K Dash Cam's excellent image quality, with many praising the clear video and ease of installation. Positive feedback highlights the superior visual quality and good sound recording capabilities of the camera. The compact size is also appreciated by some users. Overall, the camera receives high marks for its performance in capturing high-quality footage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Image quality
There is no quality control. Defective piece
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw so many wonderful reviews on youtube and got this product from Bestbuy. It doesn't feel premium but looks decent. The main problem is, however much I tried, I couldn't get to register the dashcam. The thinkware connected and thinkware dashcam link are both trash. There were at least 5 emails to the customer care to resolve the issue. The customer care is good, but they couldn't resolve my issue at all. The advised to return the cam at the bestbuy before my return window closes. The cam is almost $400 and if we couldn't get to register it, there is no point in charging that much money. I bought a viofo A139 pro which is far advanced than the q1000 in terms of image quality (from youtube videos from vortex radar channel) and for almost a $100 less than the price I paid for q1000. Unless the folks at thinkware upgrade their camera or software, there is no point in spending that much money on this dashcam
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .We appreciate your honest feedback with the Thinkware Q1000 dashcam. It's great to hear that you were drawn to the product based on positive YouTube reviews and found the appearance decent. However, it looks you had trouble registering the device and found the accompanying apps unhelpful despite reaching out to customer care multiple times. Thinkware has taken note of the issue and is open to feedback and suggestions to improve the user experience. We apologize for this experience and encourage you to reach out to customer support for assistance by sending an email to - support@thinkware.com
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The red cover for the 3M sticker for the window placement won't come off so I had to return the device. A very bad experience and wasted time and energy.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hi there! We are sorry to hear about this inconvenience. Please reach out to us via email at support@thinkware.com for any assistance on your issue. Thank you!
False marketing. Terrible cloud service and App
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cloud does not work. Will not connect to the cloud via Hot Spot. Customer support terrible. They told me the only way to watch videos is via the App when it’s connected via phone or by taking out the memory card and watch on computer. Marketing material say parking mode will notify you of incidents while parked. It can’t unless it’s connected to the internet. If the phone is not in the car there is no connection. Manufacturer verified it does not work without connection to internet.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .We are sorry to hear that you had a bad experience with the dash cam. Please contact us via email at support@thinkware.com or give us a call at 1 (844) 865-9273 so we can assist you further on this. Thank you!