Customer Ratings & Reviews

I recently picked up this little laptop because I wanted a SUPER budget friendly windows based laptop just to stream content to my TV. First, I would like to point out that in the description it says that this laptop has an HDMI port. While technically correct, it is actually an HDMI MINI port, not a regular sized HDMI port. Right out of the box (after doing all the most current windows and drivers updates) I noticed that after watching an episode of a tv series (in my case The Simpsons) using my Movies & TV app, periodically after one episode would end the next episode would start with NO SOUND. None, at all. I would have to exit out of that episode and then resume that episode for the sound to kick back in. It was a minor nuisance, barely an inconvenience, and certainly not a deal breaker, but not a fantastic first impression for a laptop that was in my possession less than 4 hours. The next day I was in the middle of watching a movie when out of nowhere the stream stops and I get a message to connect to a network. I look at the wireless icon and it will not display ANY network. So I attempt to restart the machine. Except it will not restart. It would just freeze on the Restarting screen. I eventually have to manually hold down the power button to force the machine to power off. Once I finally got the little laptop to reboot the network icon would display the available networks but would NOT connect to any of them. After messing with the laptop for approximately 45 minutes with no success at reconnecting to an available network I decided that I was going to just return the laptop and swap it out with another budget laptop. At this point I had owned the laptop for less than 24 hours. I returned the laptop to Best Buy (and still had not hit the 24hrs mark even while standing in line) and swapped it out for the $219.00 ASUS. I have now owned the ASUS longer than I did the Thomson and have not had a single problem at all. If you are looking for a good budget laptop do yourself a favor and shell out the additional $32.00 for the far superior Asus, or at least the HP. A laptop (even a budget laptop) should last longer than 24hrs.

This thing is junk. It is the bare minimum of hardware even *capable* of running windows 10. The touch pad is awful, too. You have to always have your finger dead center because if you swipe from the top edge or side edges of the pad, which is tiny and easy to do on accident, it takes you to another window or shrinks the screen or several other awful things. I'm currently trying to make some version of Linux work on it to get rid of the awful trackpad issues and actually have an OS light enough to work on this terrible hardware. The screen is also terrible. There are no buttons to adjust brightness, and it's got like a whiteness to it that's very offputting. The speaker is also awful. It sounds like one of those Billy Bass singing fish from like the 80s. It should go without saying, but this thing is *really slow*. It's so Chinese, they didn't correct typos on the sticker you see when you open up the machine. It has DDR3 memory. I don't even know where they got new DDR3 memory. Maybe it's just old memory leftover or scavenged from other crap. The storage capacity is awful as well. 64gb of storage leaves you with almost no space after Windows is installed. And each update makes it take up more space. You could conceivably reach a point where Windows updates completely fill up the machine's storage, leaving it dead in the water and useless. This thing is the worst laptop I have ever used. Even an ancient machine made to run windows vista is better than this thing. The biggest nail in the coffin for this device is that the storage is EMMC, and not upgradeable. You're just stuck with this horrible storage, unless you plan on permanently sacrificing one of your USB slots for a flash drive to store literally everything that isn't a windows update on.

Didn't come with charger. Can't get it to charge have t used at all

This laptop is small and compact it fits in most places but it small size makes its keyboard hard to use sometimes and it’s a little slow otherwise it’s a great laptop if you just want something small and compact

Well shame on me for not reading the reviews first before ordering this "laptop". I received it yesterday in the mail, nice little unit, but the joy stopped there. Bottom line - the network adapter is not working. The onboard troubleshooting utility says it's "not present" and/or "not installed". Trying to update drivers on a laptop with not internet connection is difficult. I called Bestbuy, very cordial but. not helpful at all. They have no phone support (told to get an appointment with geek squad) - but I'm in the present and wanted help now. So it's going back to Bestbuy, I'll have to go find something else.

relatively terrible. Second time I turned it on, no cursor. Literally. Would not connect to over half of the Wi-Fi’s I tried. Just a piece of crap. Also wouldn’t open software that I specifically bought the laptop for.

The computer was too small so I exchanged it for a bigger size.

horrible laptop bios broke in one day and couldnt recover or reinstall.

Only complaint is Smaller than we thought but works great

Cheap trash laptop. Wouldn’t even connect to the internet. Ended up having to take it back.