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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 372 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the Mate (2022) Bluetooth tracker's impressive range and ease of use, frequently praising its simple setup and loud sound. Positive feedback also highlights its affordability and compact size, making it a convenient item locator. However, some users express concerns regarding the accuracy of location updates and the app's occasional instability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 372 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Helps out alot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud and clear when trying to find phone or keys. Very easy to use. App does help you locate where keys and phone are being able to hear the alarm the closer you get. Able to track where keys are making it very hard to lose.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very cool

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to track your items. Also if you subscribe you can get other features from the app including items replacement and location history of your tile. When you are in the app and looking for your tile and you almost feel like you are playing a game with strong, and very strong signals definitely something different and kind of fun. Like that you are able to change the sound of the tile also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just Tile it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my set of car keys and it was the worst thing that could ever happened. I have a German made car so l had to go through the dealer, ended costing me almost $600. Went to Best Buy and got the tile, my only regret is that l didn’t get it sooner. Easy to set up and the bonus of alerting not only your keys but your phone as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One for everyone gives peace of mind

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep one in our camper due to a surge in camper theft. One we gave to a friend for her beautiful Irish Setter who bolted at the beach while fireworks were going on. And a 3rd is on our mixed breed dog who we love so much we couldn't bear to lose her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tile Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being an Android user, I prefer Tile trackers. I use Tile mate trackers on my backpack, car and motorcycle. I also use a Tile slim for my wallet It works wonders. Found my wallet quick when I lost it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best tile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried it before writing a review and I think this is the coolest thing I could of gotten. It has made my life a-lot easier. so if I misplaced my keys I could go to the App tile. And if I can't find my phone i press on the tile.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No more key hunting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this. It seems to work just fine. Hopefully I won’t be searching for my keys again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loyal Best Buy Total Rewards Member

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent "stocking stuffer" or "Fathers Day/Mother's Day" gifts.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tile is a great product to help find missing items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device, as it works to help find my phone and my keys. I love it that it works both ways!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome still using still the day I bought it still works and awesome future to find my phone when misplaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with android. I always use it for my keys

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect tracker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tracker in the market, got it in sale. Will help me find my keys or phone when the wife or kids misplace.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super useful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed it to find keys and otherthings. Is easy to use and sounds loud clear.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Better than an airtag

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer tile over air tags. The credit card one is what sets these apart from AirTags. This particular tile is nice and small and comfortable on a keychain in my pocket. The range is better than an AirTag. The batteries last a couple years if you don’t make them chime regularly. My son sets his off once a week rather than keep his keys in the same spot every night so for him they last a year to a year and a half.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Lifesaver for Misplaced Keys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little tracker is fantastic. The setup was incredibly simple, and it connected to my phone in seconds. The ringer is loud enough to hear from another room, and the app's map feature is a great backup. It has already saved me from being late to work once. It's a great value for the peace of mind it provides.

    I would recommend this to a friend
  • Pros mentioned:
    App usability
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Tile is good but quiet. Cheaper on amazon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality is great. App is user friendly. Tile is quieter than I hoped, making it harder to find when attached item is in couch cushions, under a blanket or pillow, or just in another room. Found tile cheaper on Amazon, and do not want go through the hassle of going back to the store for price match.

    I would recommend this to a friend
  • Pros mentioned:
    App usability, Overall performance

    Rated 5 out of 5 stars

    It works. Reliable.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Great app, and reliable tracker tag. It's the industry standard

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Size

    Rated 5 out of 5 stars

    Tile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to use! Device is small enough to hide virtually anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    blue tooth tile.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes in handy when we do a lot traveling so we can find our luggage in a hurry between flights so we don't get someone else luggage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Thank goodness for this!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tile has been a lifesaver for my clients and family members as well. Extremely easy to use and not too big. It's easily into your pockets or your purse wherever you need it to be it can be there with no problems.

    I would recommend this to a friend
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