Main Content

Customer Ratings & Reviews

Tile - Pro (2018) Item Tracker (2-Pack) - Jet Black/Graphite-Angle_Standard

Customer rating

Rating 4.7 out of 5 stars with 311 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 311 Reviews
  • Rating: 5 out of 5 stars

    Bit pricey but lovely.

    Posted
    muser1994
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Thankfully, I don't lose/misplace my keys all too often. However, when it happens, I like being able to ring them. The Tile Pro is a great little tracker because of the extended range over the Tile Mate, the tougher build, as well as the sleek design. This thing gets pretty loud and it's great. I use it in a three-level house and I can always fetch them. The Tile app will show you where the Tile Pro was last detected and if it's close enough, it'll ask you to walk around to connect to it and ring it. There's a Premium subscription that I tried as a trial and it's got nice features such as telling you if you've left the house without your keys and you can get members of the Tile community to help locate something that you misplaced. I didn't renew after the trial because I didn't think I needed it yet. The cool thing is you get to ring your phone, too, by double-clicking the Tile button on the Tile Pro tracker, so it's nice that it works both ways. The replaceable battery should last up to a year, which is cool, and the Premium subscription includes free battery replacements.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    2018 Tile

    Posted
    JordanGeneral
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I’ve been with the Tile app from their humble beginnings and still remain a loyal customer today. This company have improved their product quickly and effectively. It’s definitely a must have for those if us who misplaces things. The product is evolving every year it seems. They are still working out the kinks with the “Alert Me” feature. It’s a feature that alerts you that you left something behind, such as your wallet for example, if you have a Tile for your wallet. It will alert you when you’re out of a certain perimeter of your home. It currently gives false alerts. But the app will ask if it was helpful and if not, you answer yes or no, Than you explain why. Most of the time, you have your item with you. Other than that, it’s a wonderful thing to have. My son lost his phone and because the Tile had wi-Fi, I was able to track his phone on the bus and every route the phone traveled in the neighborhood dropping off the other kids. We finally tracked it to the bus depot and guided us to exactly what yellow bus it was on out of the many parked buses. You’re phone must get a wi-fi signal! I am hoping that the Tile app company, improves where it works like “Find My iPhone”. You won’t be disappointed. That I know. Only get the New 2018 Tile. All you have to do is change your battery once a year now.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Smart Tracking with Low Cost

    Posted
    JRSIV
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    If you tend to lose things: keys, wallets, bags, devices, YOUR PHONE in the couch cushions (for example), this is a must have. You can find any item you put a Tile on if its in range via Bluetooth. If it is not in Bluetooth range, you'll get a notification if ANYONE with the Tile app and Bluetooth turned on gets in range of it. One of the key things that most people don't realize is that this product is bi-directional. Sure, you can find your Tile via your phone as describee above.... but YOU CAN ALSO find your phone via Tile. Ever forget where you put your phone down or have it get in between the couch cushions? Double tap the button on the Tile and it will make your phone ring even if it's on silent so you can find it. My biggest gripe with the old Tile was the battery would die in a little less than a year and you had to buy a new one to replace. Be sure to get the New Tile Mate or Sport to get one with replaceable battery.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So handy for pets and traveling

    Posted
    RebeccaM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I ordered these Tiles online and picked them up at my local store. Such an easy process! I chose these because they have a replaceable battery and wider range than before. I ordered them for a trip when I was traveling with my show dog. I put one tile inside the pocket on his carrier so that if someone picked him up, I could find him. I also put one inside my checked bag, just in case it got lost. I use these after the trip to put them on my dogs' collars when we are out in public in case something happens to one of them so I'll be able to find them sooner. Sturdy, well-made, and easy to pair with the app. I highly recommend any of the Tiles, but especially these! I only wish they came with a ring or way to attach them to things.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works as advertised. A bit large.

    Posted
    captainkanji
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works just like advertised. Press the button on the tile and your phone beeps. A handy feature. Tile works great as a close range tracker. Long range tracking depends on other users having the app open on their devices. If the Tile pings on someone else’s device, it sends you a notice and location. You are better off using a GPS tracker if you need theft protection. Tile works great for finding your keys. A great use is attaching it to a DJI Mavic Pro. It sounds very loud when active it. The Tile is a bit too large for the DJI Spark. The new Pro has replaceable batteries.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cool tech that actually works!

    Posted
    Homer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Put one of these on your key chain or other item and you can now locate your items and you can use the Tile on your item to locate your phone! The only reason I did not give 5 stars is if you loose your keys or other item somewhere out of the 300 foot range you would have to hope that somebody else has a tile and have their WiFi on in order for your Tile and items to be located. So good for close range locating and not so good if you really want something back that you may have left somewhere or was stolen.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Finally with replaceable battery!

    Posted
    thewesker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I previously had the Tile Mate and while I thought it was a decent product with a useful function, I did not appreciate having to replace it a year down the road just because the battery died. This new Tile Pro has you replacing the battery about once a year with a fairly common CR2032 battery. Makes it a much easier product to recommend to friends and give as gifts. I’m planning on giving a few this holiday as a result.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Simple and Effective at what it does

    Posted
    Baddog
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have these attached to my keys. This review is for the Pro model which has a greater range than the prior version. It works great at both locating your keys should they be misplaced via my iPhone, or conversely, and more importantly I can use this to locate a misplaced iPhone which happens more often than one would believe possible. These are a great idea and have even thought of getting one to keep in my car so it can be located in oversized parking lots. Easy to install, easy to set up. I have given these as gifts to friends as well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far, so good

    Posted
    ejthomas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So far this seems to be working well. We got it to put on our cat so we can find him when he signing so far this seems to be working well. We got it to put on our cat so we can find him when he Is hiding. We are also hoping to be able to use it to locate him when he is outside, however because we live in a rul is hiding. We are also hoping to be able to use it to locate him when he is outside, however We aren’t sure this is going to work as well as we c we aren’t sure this is going to work as well as we had hoped.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Tile Yet!

    Posted
    cwyatt7179
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I own the previous tile pro versions, sport and style, as well as a few tile slims and these new tile pros are the best yet! Super loud and easy to hear from far away...and they connect from far away as well! Best part is knowing that once the battery dies, it can easily be replaced without having to buy a whole new tile. I recommend them to anyone who would misplace their head if it wasn’t attached to their shoulders like myself! They’re lifesavers :)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great tool to address common problem!

    Posted
    Shake1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Today's key fobs are expensive! If you've ever had to purchase one then you already know they are typically $200, or more, per each! Recently Grandpa (80 years old) misplaced his key fob and he had to rely upon the second one for an extended period of time. To help ensure he did not lose his back up we purchased this Tile tracker and attached it to his key fob. Works great! Oh, we did end up finding his key fob. He had left it in a pair of pants he hung up in his closet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Useful and Worth it!

    Posted
    KingHabagat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Prior to Tile pro, I have use similar product as well as the first generation tile from 2014, alas both were already long dead and honestly since battery was not easy to replace back then, it all ended in the trash. This is different, better apps, louder sounds! and most of all easy to replace batteries. Useful for people like me that wants to track several stuffs, and in addition I got this on a sale price. But still highly recommended

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Does not allow you to find it in real time

    Posted
    okrazerback
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had to upgrade my old Tiles because the battery is was not replaceable. The old tile would connect to the app and ring ring when commanded through the app. The new app either doesn't work as well since the update or the tiles do not connect to the app. either way, my keys were on the counter in front of my under a piece of paper and the only location that the app could give me was when they were at the gym a week before. I could not get them to ring using the app. so another $100 spent on junk.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Wow, one of the best things I have ever purchased!

    Posted
    CiaoLiz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Often I can not find my iPhone. As I do not have a land line, and many times no one is around to call, I find myself spending a great deal of time searching for it. Have used this several times to find my phone, including the first day I connected it. Works perfectly, it has saved me countless minutes of stressful searching. Have not had to use it yet to find my keys but thankful it has that option too. Would highly recommend and really glad I bought it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I hope it does the trick

    Posted
    sssaldivar
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I did my research and chose the Pro ver for the extended battery and higher coverage area. I purchased b/c we were tired of our baggage being picked up and taken at airports by the wrong owners. We've been lucky to get it back and now w/ the tile pro we will have a better sense of security to know exactly where are baggage is. I have not actually used it but if it does what it says it does it will be a huge relief.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    New version is disappointing

    Posted
    Traveling
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    They advertise heavily that it has a better range but not any better than the previous one. You practically have to be sitting right on top of it. Couldn't find my keys so i tried Tile but it couldn't find it. I finally found them myself (3 feet from me) and then an hour later the Tile app notified me it had found my key...after I carried them around about a foot from my smartphone that entire time.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Expensive but worth it with replaceable batteries

    Posted
    segadc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    While other companies have been featuring replaceable batteries for years, they cannot match the reach of the Tile network. When your item is lost, any Tile user that has the app open and passes near your device, the location gets updated. The bigger th3 network, the greater the chances of finding your item. Never had issues disconnecting. Speaker is loud. Great for travel. Sturdy. Clipped it on Suitcases, tech devices, etc. Used the Android app.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better safe than sorry!!

    Posted
    Maude
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Where's my keys!!!! Oh no, shopping and get to my car no keys. Walked back to the store, pushed the find tile on my phone and as I entered I could hear my tile ringing on my keys I left at the cash register, walked right over and said those are mine! Everyone standing at register wanted to know all about Tile and how great. Think I potentially made a lot of customers for Tile.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good tracker

    Posted
    EmEDoS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this to be able to locate our luggage when we stowed it away. I've had bad luck with luggage but with this I made sure before takeoff that my luggage was on board. It also was good to carry on the road while on vacation because we could attache it to my wife's purse, my camera bag, backpacks, or put it on my keys and not worry about losing stuff while abroad.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works well, good product

    Posted
    gleko
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Although it doesn’t happen often, I sometimes misplace my car keys, but when it happens, I’m typically in a hurry to find them. The Tile Pro works great. Its fairly loud, so its easy to locate my keys. It works well in reverse when I have to find my iPhone. All I have to do is double click on the Tile, and my iPhone will sound, even if its on silent. It’s been a good purchase for me.

    I would recommend this to a friend