Customer Ratings & Reviews
- Model:
- 9FWWS100700
- |
- SKU:
- 6580825
Customer reviews
Rating 3.3 out of 5 stars with 4 reviews
(4 customer reviews)to a friend
- Cons mentioned:Terrible policy, Wrong aroma
Rated 1 out of 5 stars
Terrible experience with Best Buy Customer Service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product online and send me wrong aroma, they send me Citruss instead lavender . I just noticed when I opened. I called customer service and just told me I can’t exchange it even is not my fault. Terrible policy VERY BAD BEST BUY!
No, I would not recommend this to a friendBrand response from Tineco team
Posted .We sincerely apologize for the mix-up with your Floor Washer Solution Lavender order and the inconvenience caused. This is not the experience we strive for. Please contact us directly at support@tineco.com, chat through our website, or call Mon-Fri: 8 AM - 8 PM (CST) at 1-855-292-8864, so we can assist in resolving this issue. All Tineco products come with a 2-Year Limited Warranty, ensuring your satisfaction. Thank you for being a valued Tineco customer.
- Cons mentioned:Wrong aroma
Rated 4 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item but always receive opposite scent than I order
I would recommend this to a friend Rated 3 out of 5 stars
Wrong scent sent, but ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered lavender scent but recieved citrus. Seems to be an ongoing problem. Maybe they should just take the lavender scent off the website since they don’t seem to actually have it. But the product is good, so 3 stars.
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Thank you for bringing this to our attention. We sincerely apologize for the mix-up with your order. We understand your frustration, and we're actively working with our retailer to correct this issue. Thank you for being a valued Tineco customer.
- Pros mentioned:Quality, Size
Rated 5 out of 5 stars
Great
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smells great, love the size and great product. Will get again
I would recommend this to a friend