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Customer Ratings & Reviews

Model:
9FWWS100700
SKU:
6580825
Your price for this item is $24.99

Customer reviews

Rating 3.3 out of 5 stars with 4 reviews

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50%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Cons mentioned:
    Terrible policy, Wrong aroma

    Rated 1 out of 5 stars

    Terrible experience with Best Buy Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product online and send me wrong aroma, they send me Citruss instead lavender . I just noticed when I opened. I called customer service and just told me I can’t exchange it even is not my fault. Terrible policy VERY BAD BEST BUY!

    No, I would not recommend this to a friend
    • Brand response from Tineco team
      Posted .

      We sincerely apologize for the mix-up with your Floor Washer Solution Lavender order and the inconvenience caused. This is not the experience we strive for. Please contact us directly at support@tineco.com, chat through our website, or call Mon-Fri: 8 AM - 8 PM (CST) at 1-855-292-8864, so we can assist in resolving this issue. All Tineco products come with a 2-Year Limited Warranty, ensuring your satisfaction. Thank you for being a valued Tineco customer. tineco

  • Cons mentioned:
    Wrong aroma

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item but always receive opposite scent than I order

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong scent sent, but ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered lavender scent but recieved citrus. Seems to be an ongoing problem. Maybe they should just take the lavender scent off the website since they don’t seem to actually have it. But the product is good, so 3 stars.

    No, I would not recommend this to a friend
    • Brand response from Tineco team
      Posted .

      Thank you for bringing this to our attention. We sincerely apologize for the mix-up with your order. We understand your frustration, and we're actively working with our retailer to correct this issue. Thank you for being a valued Tineco customer. tineco

  • Pros mentioned:
    Quality, Size
    Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smells great, love the size and great product. Will get again

    I would recommend this to a friend