Customer Ratings & Reviews
- Model:
- 1RS0.001.03
- SKU:
- 9920015
to a friend
Customers are saying
Customers highly value the GPS functionality, citing its speed and accuracy in tracking various sports activities. The long battery life and ease of use are also frequently praised, along with the clear and easy-to-read display. Many appreciate the comprehensive features offered by the watch.
This summary was generated by AI based on customer reviews.
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this watch two years a go. Less than12 months the button wasn't working (the frame on the right side of the button didn't touch the surface), I sent it to TomTom to get a replacement. Six more months after the same issue with the button (on the upper side). The watch has great features but the quality of the product is questionable.
No, I would not recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hi ActiveOnTheGo, I apologize for the unfavorable experience. I will share your feedback with the product team. The issue you raised is one that we don’t often hear. It’s surprising and yet disappointing that it happened to you twice. Please reach out to Customer Care again and they will assist you with the issue. You can contact them via our direct line 866 486 6866 or the following page: http://bit.ly/Jn4Fjv.
Old Version ???
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In a world where tech set up is relatively easy, (iPads, Phones, etc) the Tom Tom Multi-sport is far from easy. Apparently the software version on the watch I bought TODAY is not compatible with my iPhone. And it appears it's the watch not the phone. I gave up before I really got started! I might try a Garmin.
No, I would not recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hello, i'm sorry to read that you gave up on the watch before getting to know it further. The watch has gone through multiple software updates since its inception, hence it ia possible that the model you received still had the old software that was not compatible with any mobile devices. If you had updated it on MySports Connect, you would have been able to connect it to your smartphone (iPhone 4S and above)