Customer Ratings & Reviews
- Model:
- 1EN4.052.10
- SKU:
- 5863083
to a friend
Customers are saying
Customers have good things to say about the VIA 1415M GPS's ease of use, accurate navigation, and lifetime map updates. Many appreciate the device's size and price point, finding it to be a good value. While some users experienced issues with signal strength and volume, the positive feedback on features like voice guidance and lane assistance outweighs these concerns. Overall, the GPS is praised for its user-friendly design and reliable performance.
This summary was generated by AI based on customer reviews.
Car GPS
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. only complaint is that start up is slow
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not excellent I hate that you can't connect to car via Bluetooth
No, I would not recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hey Khan,
Thanks for leaving this review. Unfortunately our navigation devices are not designed to be connected to a car's Bluetooth system. Some of the devices have a Bluetooth functionality, but this is primarily used for hands-free calling.
Is there anything we could do to turn those 3 stars into 4, or even 5? Let me know!
- Cameron at TomTom
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not think they give you enough time before you have to turn.
No, I would not recommend this to a friend- Cons mentioned:Signal
Don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After the third time using the GPS, it constantly says searching for a signal. It doesn't ever find a signal though. TomTom tech support has not been able to assist in anything other than providing me with different phone numbers to call.
No, I would not recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hi there,
Really sorry to hear you've had some issues with the device not finding a GPS signal. It seems like this device could benefit from an update - we strongly recommend doing this as soon as you receive it, because it may have been on the shelf for some time before purchase.
You can update the operating system and maps on your device by using MyDrive Connect. Follow this link to download the program to your computer: http://bit.ly/2whUu3C
From there, simply log in with your TomTom account and connect your device via USB. Check for updates. The most important one in this case will be called QuickGPSfix - once installed, this means your device will find a satellite signal much faster.
If you need any further support with this, please give us a call! We'd love to help - 877-757-7137 (Monday - Friday: 9:00 a.m. to 8:00 p.m. EST).
Wishing you a safe time on the road,
- Cameron at TomTom
Did it’s job only time used.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ckkwik kg. I Jen juju cng. Which he dn. Kidsjiejjdj jejdjwjj jcjd
I would recommend this to a friendDo not like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item do not take me to the address i put in only near by addresses.
No, I would not recommend this to a friendNot worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio isn't very good, screen rotates on its own, not user friendly!
No, I would not recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.returned, not needed. it could not connect to son's work website
I would recommend this to a friendaverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am still looking into the performance of this device
I would recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hey there! We want you to love the device! Please let us know what we can do to improve your experience! Cheers, Chelsea at TomTom
gps was ok but not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pop up say have to upgrade however we did repeately
No, I would not recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hi, thanks for taking the time to leave this review.
Does the map update reminder pop up on the device, even after you have attempted an update? In this case, it may be that the updates aren't completing successfully. Sorry for the frustration this has caused.
Please give us a call and we will be right there to help - 877-757-7137 (Monday - Friday: 9:00 a.m. to 8:00 p.m. EST).
Cheers,
- Cameron at TomTom
didnt like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i didnt like this at all it didnt update the maps at all
No, I would not recommend this to a friendgood items, and decent prices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good costumer support, clean areas, accessible tems
I would recommend this to a friendComplete Waste & Poor Navigation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I connected this to my PC and allowed the updates, etc per the instructions and this still wasn't good. I was late for appointments with this because in the middle of navigation it would completely stop. Several times I would look down and see it was no longer responding. My iPhone works better. Returned and back to using my phone.
No, I would not recommend this to a friendno body to show you how to use it??
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman wrote down how to use this GPS but did not work for me?? Tried two times but did not work. I will buy one where they can show me how to set it up IN THE CAR. Not on the sales desk in the store??
No, I would not recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hi there, Jerry. We are really sad to hear you had such a hard time setting up your new VIA. We’d be more than happy to help you out with this. We either have an online manual (http://bit.ly/1hk0NAT) or if you’d rather a more human approach don’t be afraid to give us a call and we guide you through using the device at your own pace. 877-757-7137 Monday - Friday: 9:00 a.m. to 8:00 p.m. EST Saturday: 10:00 a.m. to 6:00 p.m. EST. Let us know! Cheers.
Terrible Navigation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GPS on this device is terrible and can never seem to find my location or the address I am heading to. I purchased this as a replacement for my phone, and it was completely useless.
No, I would not recommend this to a friendBrand response from TomTomCommunityManager
Posted .We apologize for the experience you are having with your VIA 1415M, we ask you to please call our customer support team at 1 866 486 6866 to have it resolved.
Didn't like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gps was athe least 2 miles off had us taking exits that we wasn't on yet. Saying turn on certain streets but the streets were still a mile or two away. Got lost once
No, I would not recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hi there, we're really sorry to hear that you had some trouble with your VIA. I agree, it sounds like the GPS was not quite up to scratch. Sometimes if your device has been in storage for a long time it may find it difficult to locate the satellites but, after a quick update normally that should be straightened out. These updates are really important and help your device know where the the six satellites most recent location was (thus, a quicker more reliable connection).
I'd just like to confirm, have you tried updating at all to see if this has improved anything?
If you have and your still not having much luck, or you need help updating, let me know I've got some more handy tips I'd be more than happy to share with you.
Cheers, Sam at TomTom.
Complicated, hard to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it, and it won't work when plugged into cigarette lighter..says it wants to shut off... have to plug it into my USB port on car. Directions aren't clear on setup
No, I would not recommend this to a friendBrand response from TomTomCommunityManager
Posted .We're sorry to hear about your experience with your TomTom VIA 1415, if you are still having issues please contact our customer support team at 1 866 486 6866 as we may need to replace the charger.
Not so user friendly navigation system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using Garmin for a while and switched to this product for trial. Didn’t find it user friendly and had to return for refund
No, I would not recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hi there,
Indeed, the interface is a little different from other manufacturers. It may take some time to get used to, however there are lots of resources out there to help, and if you're really stuck, a quick call to support will help!
877-757-7137 (Monday - Friday: 9:00 a.m. to 8:00 p.m. EST)
Cheers,
- Cameron at TomTom
bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this product dosent work in Puerto Rico. Also suppose to work i. Mexico but when i travel there the gps never connect
No, I would not recommend this to a friend- Cons mentioned:Signal
This GPS is too bad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Tomtom GPS is sucks, signal is too bad. Reget now.
I would recommend this to a friend
