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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 228 reviews

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89%
would recommend
to a friend

Customers are saying

Customers consistently note the VIA 1515TM GPS's ease of use, accurate directions, and helpful traffic updates as significant advantages. Many appreciate the device's screen size and find the price reasonable for the features offered. Positive feedback also highlights the detailed graphics and precise lane guidance. Overall, the product receives praise for its user-friendly interface and reliable performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 228 reviews
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced 2 year old TomTom. Performance similar with a few small improvements. Overall a good choice but lifetime maps should include red light.cameras

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi Bucky!
      Thank you for your loyalty and purchasing a second TomTom device. The lifetime maps is a different service than the Speed Camera and are updated quite differently this is why they are not included. We are happy you are liking your device, don't hesitate to give us a shout if needed. -Sophia @ TomTom TomTomInc.

  • Rated 5 out of 5 stars

    this device works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always said that id never buy one of these but after printing directions i decided that it would really help me get to where i was headed, it lead right to the persons address that i was going to visit i would have had alot harder time without the Tom Tom

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Up to Date GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the GPS and the new updates it has from my old one. However, slightly different to manage from old one. Just need time to get adjusted to it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using a Garmin GPS previously, we had difficulty navigating the Tom Tom system. We tried it out, did not like it and returned it later that day.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      We're sorry to read that you decided to return the device as we are always working on various improvements. We would like to share your feedback with our internal team - please send an email to [email protected] with the details on what you didn't like about the device so we can improve the unit. TomTomInc.

  • Rated 5 out of 5 stars

    Excellent navigation tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd TomTom (first was XL350) and I've always found TomTom's to be spot on in accuracy of finding locations in the US. Navigation is always correct and it recalculate routes pretty quickly when taking detours or stopping to eat etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tomtom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my first tomtom died after 12 yrs of use while I was on the road. Stopped at first Best Buy I could find & bought a replacement as I liked the first one so much...great little machines and if you travel a lot, an absolute necessity

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey! Wow! Thank you so much for such loyalty, we love having loyal customers as you. And we are super happy you are liking your new one as much as your old one. Thank your for your review! -Sophia @ TomTom TomTomInc.

  • Pros mentioned:
    Gps

    Rated 2 out of 5 stars

    Okay but could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me where I needed to my destination. But when I wanted to go back to my place of origin. The city wouldn't come up. I had to back track manually to former settings that took me to the original destination. From there I found my way back. Other than that.its a decent gps.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hello ‘Onlyone337’. Thank you for taking the time us a review, it’s very much appreciated. It sounds like you like the product but you’re not 100% happy with it. I’d love to try and help you out with that so that you feel a lot happier. Now you mentioned when you were doing a return journey the city wasn’t coming up to navigate to, that sounds really strange, as on your return journey it should be just as simple as an outgoing journey. I have to admit I’m struggling to understand a little exactly what you mean. But I’m sure we could find a way around it. If you do get a chance, give us a ring on: 877-757-7137 and someone will be able to go through it with you over the phone. We can either find an alternative (simpler way) or pass it on as feedback. We look forward to hearing from you soon. Cheers. TomTomInc.

  • Rated 4 out of 5 stars

    Getting better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was as expected, only gripe is that the software is not as intuitive about getting Map update. They need to make that easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TomTom GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good GPS. Had USA and Canada maps. If it say the names of the street as well, it would have been better then the competition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall works good other than the fact that my phone has better traffice update in the areas where the RDS does not have service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price, good GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my previous GPS in France, and I like it: it works just like a GPS should work! Its price is unbeatable. And its size is sufficient for driving and the item small enough to be placed in (almost) any bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended by my "techy" grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My adult grandson bought this and he highly recommended it for me based on the ease of use and lifetime map and traffic updates. I have been very pleased with it and have also purchased one for my teenage grandson.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and update. Some streets are mispronounced so bad that you aren't sure what they are, otherwise works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GPS - have one & definitely wanted another.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed another GPS for my husband's new truck & since we were so happy with the Tom Tom that we have, we wanted another one. So glad we went with this GPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GPS

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best Buy products. Everything that I have ever ordered has been great. I would recommend Best Buy to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok to own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has this gps and a Garmin. This has allowed us to determine the functionality and benefits of both. Tomtom wins out in terms of it flexible screen, ability to fit on the dashboard securely. It loses points when it comes to finding points of interest - not very user friendly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the indication of hidden traffic cameras. It's awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money. Does what it needs to. I bought this to replace my broken speedometer

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi Josh, Thanks for the feedback. Let us know if you have any suggestions you'd like to see added. Patrick @ TomTom TomTomInc.

  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the screen was more sensitive to the touch, but overall ion pleased with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad, not the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some of the features are good and some are a little slow, but not bad for the price

    I would recommend this to a friend
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