Customer Ratings & Reviews
- Model:
- 43V35KU
- |
- SKU:
- 6472249
Customer reviews
Rating 4.6 out of 5 stars with 1141 reviews
(1,141 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, price, easy setup, and size of the 43" Class V35 Series LED Full HD Smart Fire TV. They appreciate the excellent picture quality, great price, easy setup, and perfect size for various placements. However, some customers have expressed concerns about the remote control's sensitivity, the TV's slow performance, compatibility issues, and the Fire TV's occasional glitches.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Stuck on Logo Screen No Help from Manufacturters
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV 12/11/21. 3 months later the TV started freezing often. I had to google how to reset it to power off and on. Then, on 6/9/22, only 6 months later the TV was stuck on Logo Screen and nothing worked. The biggest issue was that I called Toshiba Hisense (manufacturers) that passed me on to Amazon (FireTV) that passed me back to Hisense Toshiba like a tennis match with literally no help at all from either one. Each one said it was the others responsibility. After the 6th call, I did a better google search and found real help on Best Buy. I was able to factory reset and reboot and then follow some simple instructions to update software. I am now trying to see how I can exchange or return this TV. Never have experienced a new product with this many issues within 6 months of purchasing, DO NOT BUY!
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi there,
I would like to express my concern about your experience with this Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina || Toshiba Customer Care
Rated 1 out of 5 stars
Avoid this TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV lasted less than 14 months before the bottom of the screen turned yellow and the TV clearly has a internal issue. Of course the warranty is only for 12 months. Avoid these TVs. I will not buy Toshiba again. They do not make the same quality TV as they did years ago.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good for the price, not for my use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item and bought a 4K model. Using as a computer monitor, the picture was a bit fuzzy being so close. I really like the FireTV interface. Previously I only used Roku products.
I would recommend this to a friendRated 3 out of 5 stars
NO TURN OFF AND ON SWITCH
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I DONT THINK IT HAS A TURN ON AND OFF SWITCH-WAIRD
I would recommend this to a friendRated 3 out of 5 stars
Outdated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television had too many preloaded apps which bogged down the television's speed, and for the price point, There are much better options out there, and this isn't one of them.
No, I would not recommend this to a friendRated 2 out of 5 stars
bad purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv freezes on regular tv channels (antenna) takes forever to turn to channels. also when watching app channels the audio stays on when i turn off the tv. so tv is off but you can still hear the tv. i dont recommend this tv..
No, I would not recommend this to a friendRated 1 out of 5 stars
WORST laptop of my life
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the worst laptop I have ever purchased. It keeps self-removing the wifi network option from the task bar. I have been without wifi for longer than this piece of garbage actually worked. It was a Christmas gift for my wife, picked up earlier in the fall. She opened it Christmas day, and now we can no longer return it. There needs to be a GIFT option for returns. This is absolutely worthless. Her banged up old acer with the screen hanging half-way off works better than this junk.
No, I would not recommend this to a friendRated 3 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to restart my tv in order for my Amazon prime to work each time I turn it on.
I would recommend this to a friendRated 3 out of 5 stars
Remote stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv. but for some reason we're having trouble with remote. It keep losing connection from the TV. Maybe it's something with the initial setup.
I would recommend this to a friendRated 1 out of 5 stars
Slow TV, crappy OS
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smart part of it is crazy slow. The image quality is good, but nothing that stands out. And the Fire TV part..... so bad!!!! I wanted to have the kids signing on this TV using their profiles [they have kids fire tablet]. I was never able to do this !!! all on Amazon!!!! [and I have a lot of Amazon stuff, and loves it, but not their Fire Tv!!!!]
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Thank you for sharing your feedback regarding your experience with the smart features and Fire TV integration of your device. We’re glad to hear that you appreciate the image quality; however, we're sorry to learn that you find the performance to be quite slow and that it doesn’t meet your expectations. It’s disappointing to hear that you were unable to set up your kids’ profiles, especially when you rely on Amazon products for your family's entertainment. Your feedback is valuable, and we encourage you to reach out to customer service for assistance with these issues. We're committed to improving our products and your experience, and your insights will certainly help us in that pursuit. Thank you! Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-43-class-v35-series-led-full-hd-smart-fire-tv/6472249.p?skuId=6472249
Rated 2 out of 5 stars
Get a 42 or smaller for warranty purposes
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv worked fine for about 4 months, then died. Followed online fixes, but nothing worked. Manufacturer warranty is 1 year, but because the tv is 1" bigger than the rule of "42" tv brought back to bestt buy", it requires a repair tech to come out and condemn it.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Thank you for sharing your experience with us. We are sorry to hear that your TV stopped working after only 4 months. We understand how frustrating it can be when a product fails to meet your expectations. We sincerely apologize for any inconvenience this has caused.
It is disappointing to hear that the online fixes did not work and that the manufacturer warranty is not being honored due to the size of the TV. We strive to provide quality products and services to our customers, and we are disappointed that we were not able to assist you in this situation.
We understand your frustration and we will do everything in our power to ensure that your TV is either repaired or replaced in a timely manner. Please let us know if there is anything else we can do to assist you during this process. Thank you for bringing this issue to our attention, and we appreciate your feedback. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-43-class-v35-series-led-full-hd-smart-fire-tv/6472249.p?skuId=6472249
Rated 3 out of 5 stars
Return
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this unit. I waited to get something else down the road.
I would recommend this to a friendRated 3 out of 5 stars
EXCHANGED IT ..FOR A SAMSUNG
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is very basic. Picture is poor and so is the sound. I traded it in for a Samsung...
No, I would not recommend this to a friendRated 3 out of 5 stars
It’s ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV at a great price.. if only it wasn’t so laggy
I would recommend this to a friendRated 3 out of 5 stars
Skip the Amazon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is nice tv it was extremely hard figure out to get it to turn on to cable all the time instead of prime tv
No, I would not recommend this to a friendRated 2 out of 5 stars
Next time include the $.30 of mounting bolts.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed that proper standard mounting bolts were not included. Also, the manual does not even tell you what size is needed. So in addition to making a special trip with the TV to the hardware store, you had to spend a fair amount of time trying to find out what size bolts were required.
No, I would not recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is fine, sound quality is okay, UI not good, the remote is cheap.
No, I would not recommend this to a friendRated 3 out of 5 stars
Stop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to get spectrum. On line info indicated otherwise.
No, I would not recommend this to a friendRated 3 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great tv however delivery was not great it was delivered to someone else’s house I had to go searching for it
I would recommend this to a friendRated 2 out of 5 stars
No buttons and horrible response timing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the worst tvs I’ve had. The firetv part of this tv lags after each button pushed. When you go back to the menu after having a show play, it continues the sound of the show for about 6 seconds while displaying the menu. And there are no buttons on the tv, not even a power button. I would return it but my dumb self got rid of the box the first night. Shame.
No, I would not recommend this to a friend