Customer Ratings & Reviews
- Model:
- 43V35KU
- |
- SKU:
- 6472249
Customer reviews
Rating 4.6 out of 5 stars with 1141 reviews
(1,141 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, price, easy setup, and size of the 43" Class V35 Series LED Full HD Smart Fire TV. They appreciate the excellent picture quality, great price, easy setup, and perfect size for various placements. However, some customers have expressed concerns about the remote control's sensitivity, the TV's slow performance, compatibility issues, and the Fire TV's occasional glitches.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Cheap and weak
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv lasted a week until a miniscule impact broke the screen. It now lays in the dumpster.
No, I would not recommend this to a friendRated 1 out of 5 stars
This fire tv sucks….
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap tv. I purchased in March. I’ve had continued issues. I purchased an Insignia fire tv the same day. Both tv’s get confused with the other’s remote.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV mentions that it supports Hulu and Disney, but it does not.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Thank you for bringing this to our attention. We apologize for any confusion caused by the information displayed on the TV. We strive to provide accurate and up-to-date information about the compatibility of our products with various streaming services. We will promptly investigate this issue and make any necessary updates to ensure that our customers have the most reliable information. Your feedback is invaluable to us in improving our products and services. Thank you for your understanding. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-43-class-v35-series-led-full-hd-smart-fire-tv/6472249.p?skuId=6472249
Rated 1 out of 5 stars
Would never connect and could not update software.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was really excited about this tv for my mother for Christmas, but was frustrated to no ends that we could never get pass the initial setup process. Got to the selection language screen then it stayed there and would not update software. No options for help.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not working well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I may return it. Not working properly. Screen stays black. Suddenly goes to main screen. Takes a while to turn on sometimes.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We are sorry to hear that you are having issues with your device. We strive to provide high-quality products and are disappointed to hear that this has not been your experience. We appreciate your feedback and will work to address this issue promptly. Thank you for bringing this to our attention. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-43-class-v35-series-led-full-hd-smart-fire-tv/6472249.p?skuId=6472249
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. It is constantly losing connection. Ive updated the tv, reset my wifi and still cuts in and out.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We are sorry to hear about your experience with our product. We understand how frustrating it can be to constantly lose connection while trying to enjoy your TV. We appreciate you taking the time to update the TV and reset your wifi in an attempt to resolve the issue.
Please know that we take customer feedback seriously and will be looking into ways to improve our product and service to prevent this type of issue in the future. Thank you for bringing this to our attention and we apologize for any inconvenience this may have caused. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-43-class-v35-series-led-full-hd-smart-fire-tv/6472249.p?skuId=6472249
Rated 1 out of 5 stars
Bad choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My smarttv no longer working or changing the channels I have to reboot tv several times to make it upload.I just purchase tv back Dec. 10.2021
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We are sorry to hear that you are experiencing issues with your smart TV. It is frustrating to have to constantly reboot the TV in order to change channels or make it upload. We understand the inconvenience this must be causing you, especially since you recently purchased the TV in December 2021.
We strive to provide our customers with high-quality products and exceptional service, so we apologize for falling short in this instance. Please know that we are here to assist you in resolving this issue with your smart TV.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve the issue promptly. Your feedback is invaluable to us as we continuously strive to improve our products and services. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-43-class-v35-series-led-full-hd-smart-fire-tv/6472249.p?skuId=6472249
Rated 1 out of 5 stars
Avoid it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No a great purchase. Avoid it. Few apps dose not work on it.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Thank you for sharing your feedback. We're sorry to hear that you didn't have a great experience with your purchase. We appreciate your honesty and will take your comments into consideration as we strive to improve our products. We apologize for any inconvenience caused by the apps not working properly on the device. Thank you for bringing this to our attention. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-43-class-v35-series-led-full-hd-smart-fire-tv/6472249.p?skuId=6472249
Rated 1 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got my tv broken and you guys didn’t take back the tv talking about because i got it on sale the return date pass
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We are sorry to hear about your experience with your broken TV. We understand the frustration of having a defective product and not being able to return it, especially when it was purchased on sale. Unfortunately, our return policy does have expiration dates, and we are unable to make exceptions for items purchased at discounted prices. We always strive to provide our customers with the best service possible, and we apologize if this situation did not meet your expectations. If there is anything else we can do to assist you, please do not hesitate to reach out to us. Thank you for taking the time to leave feedback, and we will use it to improve our services in the future. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-43-class-v35-series-led-full-hd-smart-fire-tv/6472249.p?skuId=6472249
Rated 1 out of 5 stars
3rd Toshiba Purchsed Nothing but Problems
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a horrible black and white shadow Picture quality is AWFUL..
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Thank you for your feedback. We apologize that you were not satisfied with the picture quality in the black and white shadow. We strive to provide high-quality images for our customers, and it is disappointing to hear that we fell short in this instance. Our team will work to address this issue and improve the overall picture quality to ensure a better experience for all of our customers. Thank you for bringing this to our attention. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-43-class-v35-series-led-full-hd-smart-fire-tv/6472249.p?skuId=6472249
Rated 1 out of 5 stars
Toshiba tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came broken will not be buying from Best Buy ever again
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. No the rent port was o connect to. For the money just terrible.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We apologize for the inconvenience you experienced with your rent portal connection. This is not the level of service we strive to provide to our customers. We understand the frustration that can come with technical difficulties, especially when it involves paying rent. We will work diligently to ensure that this issue is resolved promptly and that you have a more positive experience in the future. Thank you for bringing this to our attention. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-43-class-v35-series-led-full-hd-smart-fire-tv/6472249.p?skuId=6472249
Rated 1 out of 5 stars
Stop working in 45 days after purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new TV blow the circuit board after 45 days.
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work. Shut off every 5 minutes and then takes 5 minutes to reload and shuts off again.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We apologize for the inconvenience you experienced with our product. We are sorry to hear that it did not meet your expectations and that it shut off every 5 minutes. This is certainly not the level of quality we strive to deliver to our customers. We are committed to providing reliable and efficient products, and we will take your feedback into consideration to improve our future products. Thank you for bringing this to our attention. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-43-class-v35-series-led-full-hd-smart-fire-tv/6472249.p?skuId=6472249
Rated 1 out of 5 stars
Defective TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv and remote is no longer connecting. Try restart the tv with no success.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello Rich,
Thank you for writing a review about our 43" Class V35 Series LED Full HD Smart Fire TV. We know how annoying is when the tv and the remote is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you 1-800-468-6744.
Toshiba Support
Louise
https://tvna.compal-toshiba.com/us/en/
- Pros mentioned:Color, Picture quality
Rated 4 out of 5 stars
Picture settings that gave me a great picture.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied after my recent picture re-adjustments. My settings (this may be helpful to other owners of this TV): Custom picture mode, Backlight 100, Contrast 90, Brightness 2, Color 0, Tint 0, Sharpness 0, White Balance Standard with Red Intensity 1, Green Intensity 1, Blue Intensity 1, Mid Luminance Gamma 0, Dynamic Backlight Off, Local Contrast Enhancement Middle, Debanding Filter Low, Super Resolution On, Skin Tone Control Low, MPEG Noise Reduction On, Dynamic Noise Reduction Middle, and Edge Enhancer Low.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Toshiba 43 inch fire smart tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My toshiba fire tv is everything i expected it to be. Great picture and great color. I have not worked thru all that tv can do but i will work on it. I am in the process of moving to a new place.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Everything we needed at a good price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for our bedroom. Excellent picture. Easy setup with Fire tv built in Sounds good without extra speakers. This is our second Toshiba and I trust the brand. Works well with Xbox. Very happy.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Toshiba TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the new TV! Easy to set up, great image, and sound! We are also impressed with the price matching and consider Best Buy our go-to now for household purchases
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 3 out of 5 stars
Remote is the weak link
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a Samsung In the bedroom. I chose the fire tv so i could get rid of my fire stick. The weak point of this tv is the remote. The remote has to be reset almost everytime I tried to use it. I tried the remote from my insignia fire tv out my camper and it works perfect every time. I went to return the tv but it was 3 days past best buy return policy of 2 weeks. Since I didn't buy the extended warranty, Best buy was no help So basically I have a tv with a remote that doesnt work and the tv is 1 month old. Other than that the tv is fine. Decent picture and sound and easy to set up. Just be prepared for a posible non working remote.
No, I would not recommend this to a friend