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97%of customers recommend this product.

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    • Brand Response

      TPLinkSupport 

      June 6, 2017

      Hi there, thanks for reviewing our Smart Plugs!

      Setup and interaction with TP-Link Smart Home devices requires the TP-Link Kasa App which is available on mobile devices running Android 4.1 (or higher) or iOS 8 (or higher). You can download the app on the Google Play or Apple App Store.

      To control the device when you're away, you'll need to create a free Kasa account. Setup of the Smart device and account creation on the Kasa app can be done with our easy to follow FAQ:

      http://www.tp-link.com/us/faq-946.html

      If you’d like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to Kasa.Support@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.

      Thanks again for your feedback! We hope you'll keep TP-Link in mind for your future smart home and networking needs.

      Best Regards,

      TP-Link Customer Support
      Kasa.Support@TP-Link.com