Skip to content
Main Content

Customer Ratings & Reviews

Model:
TRACFONE 400 MIN/1 YEAR $99.99
SKU:
6368098
Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 354 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 354 reviews
  • Pros mentioned:
    Convenient

    Rated 5 out of 5 stars

    Convenient activation and receiving points was

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This card is very convenient in terms of quick activation. It was also possible to get points for activation. But lately, VERIZON's purchase company and conditions have gotten worse. Many mistakes in the company and problems. I put five because it is very convenient to buy a card. Further interactions with the company are certainly not so encouraging. But so far everything suits.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Francis from TracFone Wireless. Thanks for the perfect rating. We truly appreciate it. tracfone-wireless

  • Pros mentioned:
    Convenient

    Rated 5 out of 5 stars

    Tracfone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy renewal. Very easy online renewal. Kept my phone active.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Fast payment renewal account

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this card and the activation of the certificate. Everything was fast and clear. This card very quickly helps to extend my telephone tariff and use services and other special offers.

    I would recommend this to a friend
    • Brand response from NET10
      Posted .

      Hi. This is Redje from TracFone Wireless. We're glad you like it. For further assistance, please chat with us at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. net10wireless

    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're glad you like it. For further assistance, please chat with us at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

  • Pros mentioned:
    Convenient
    Cons mentioned:
    Long wait time

    Rated 5 out of 5 stars

    I90 day plan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered quick and it is what it says it is. 90 day plan makes me not have to think about it every month. If you use the phone often 120 minutes won't work for you

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Katherine from TracFone Wireless. Thank you so much for taking the time to leave us a 5-star rating. It is much appreciated! tracfone-wireless

  • Rated 5 out of 5 stars

    Great deal!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this 1 year plan at a very reasonable price. Got it for my elderly father who may use only 100 minutes over the 1 year. The monthly or even 90 day plan cards were just too expensive for his small needs, by a large margin. This average of $8.50 per month is perfect for him. This is the best deal out there for those with smaller phone needs than your average person. Included a free flip phone which is perfect for him. Set up was a little awkward at times, but I figured it out with the help of Tracfone's website. Phone gets a strong signal.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. Thanks for the feedback and purchase. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Convenient, Email delivery

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Email delivery of this card was quick and easy. Much easier than actually buying a card in a store.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thanks for the feedback and excellent rating. Should you need further assistance, please contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Feed back

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only difficulty I had was downloading the 1 year card to my email. Really took a longmy time. Suspect since I only do thisi once a year my password might have changed, so had to come up with a new password. The 1 year plan I obtained years ago doubles my minutes but had to contact Tracfone to obtain the doubled minutes. This took several calls to them. All and all am pleased to have the time on my phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Jhyzel from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    GREAT for low budget - Do the math!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read it carefully! This is a GREAT deal for low budget needs! Hope Tracfone doesn't get creative like other companies & discontinue this product, etc. Seriously! I originally was buying this (after number of instances needing to track one down). Enjoyed picking up option at Best Buy store too (physical card version & worth it when urgently needed). This is now a "digital" download version so no need to track it down or go to the store location now! Do the math next for reasons to buy, but the back story is this is not (last time I checked) available at Tracfone's store page (other note below). Do the Math: Check carefully, it's "90 Day Plan"! (Many are not.) Don't let "60 Minutes" fool you to run to another deal w/more minutes when you mainly want to maintain the service over at least approx. 3 months - a rare at the price! Meaning if you don't talk a lot, TEXT here & there but not like a teenager, your main benefit is keeping the phone number in service 90 Days & at very low cost! Please don't discontinue this Tracfone! Oh, + unused minutes/TEXTs etc. "carry-over" to your next set of 90 Days that you buy another one of these! Notes (through my experience): If firstly activating service w/a Tracfone, you likely will need to purchase another deal such as for "SMART Phones", & may be a 60 Minutes yet for 60 Days at minimum. Later you can top up w/these! (Likely why it's not listed online at Tracfone's store for setting up service, etc.) You also might find these rares in a local grocery store for physical card, again, read it carefully & ensure it's "90 Day Plan" if that's what you want.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. We're so happy to hear you are pleased with our service. TracFone strives to deliver the best customer experience, and it makes our day to hear we have accomplished that. Rest assured that we will continue to provide an exceptional experience with our products and services. Have a wonderful day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect Choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues works great perfect for my elderly mother that just wants the basics on a flip phone for a good price will buy again.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thanks for the feedback. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Convenient, Emergency use

    Rated 5 out of 5 stars

    Affordable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase these cards to keep my young sons phone active in case of emergency or when taking with him to practices where I have to leave for short period of time. It’s nice to have something affordable for people who just need a phone for emergencies or here or there.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for choosing our service. We look forward to keep doing business with you. tracfone-wireless

  • Rated 5 out of 5 stars

    Great for the basic

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great concept for kiddos. We use this for our children to let us know. They are home or if they need anything as well as when they’re out and about in the neighborhood.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Redje from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Email delivery

    Rated 5 out of 5 stars

    Makes Adding Minutes Simple

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 12-year-old has a TracFone, and he didn't let me know that his minutes were about to expire until late in the evening. I didn't want to go to a store to grab one and went on the company's site first to do it digitally, but that was a headache. Their site kept changing my city's name when putting my info in. I eventually Googled who else does the digital TracFone card and saw Best Buy. It was quick and simple. They emailed me my digital number, I entered it on TracFone's site and was done.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. We're sorry for the inconvenient experience that you had when trying to refill your account through our website. Your concern has been noted and escalated to provide better service in the future. Should you have other concerns, please chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Nevertheless, we thank you for your five-star rating. Have a nice day. tracfone-wireless

  • Pros mentioned:
    Convenient

    Rated 4 out of 5 stars

    Affordable smartphone coverage option

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a big cell phone user, meaning I don't do all the things you could do therefore I don't need something with a monthly bill. Tracfone makes it so much easier to have a smartphone and not break the bank.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katherine from TracFone Wireless. Thank you for the rating and feedback. Have a great day! Should you need assistance, feel free to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    The order saved me some of the sales tax.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering from BestBuy saved me about a dollar over going straight to Tracfone due to the lower sales tax at my delivery address in the rural area. Thacfone charges city tax for a city I do not live in.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Jhyzel from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in a time of need. Phone was stolen and needed an emergency line of communication and this worked perfectly.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Aira from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone Minutes

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a tracfone for years and found it to be economical and dependable. Purchasing tracfone minutes on Best Buy was both fast and easy. Iam good for 90 days.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Jhyzel from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. Have a great day! tracfone-wireless

  • Pros mentioned:
    Convenient

    Rated 5 out of 5 stars

    is as stated

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you get the code fast and is as advertised, it's really convent when you don't want to go to the store to get it

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Jomarey from TracFone Wireless. Thank you for your perfect rating and feedback about our service. We truly appreciate it. tracfone-wireless

  • Rated 5 out of 5 stars

    tracfone works great!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works for me every year, just enough minutes great service

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Joel from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Convenient, Email delivery

    Rated 5 out of 5 stars

    It saved me having to go to the store

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could either go to Best Buy and get the card, or I could give them money online and get the digital card by email. I went with the email option. Everybody is happy now. Best Buy has money and I didn’t need to put on pants. YES!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for giving us a 5-star rating. We really appreciate your business with us. Have a great day! tracfone-wireless

  • Pros mentioned:
    Email delivery

    Rated 5 out of 5 stars

    TracFone 19.99 Basic Phone Card-digital delivery

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using a TracFone for an extra," just in case it's needed phone" and I always get my service time cards through Best Buy online. It gets delivered digitally to the email almost immediately and it is really a "seamless, easy to get when needed" purchase with Best Buy's quality online service and website. Never had a problem or issue with any of Best Buy's digitally or electronically delivered purchases. This basic card keep the phone "in service" for use for 3 months, sometimes I buy two at a time and always mark my calendar before the service time is up to avoid the TracFone number being deactivated.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you so much for giving us a perfect rating and for sharing a wonderful feedback. Be assured that we will continue doing our best to give you the kind of service you deserve. Have a great day! tracfone-wireless