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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 165 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.1 out of 5 stars

  • Camera

    Rating 4.0 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy A01's ease of use, attractive price point, and camera quality. Many appreciate the screen size and battery life, finding the device conveniently sized and long-lasting. However, some users express concern regarding the limited storage capacity. Overall, the phone receives positive feedback for its user-friendliness and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 165 reviews
  • Rated 5 out of 5 stars

    A vast improvement over older Samsung phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First new phone in five years............ What an improvement over the older Android phones. The display in sharp and the menus are easy to use.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. We are happy to know that you're satisfied with your new phone. If you need further assistance, please do not hesitate to let us know. tracfone-wireless

  • Rated 4 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got phone as a gift for my son. He loved his surprise!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thanks for the feedback. We truly appreciate it. If you need further assistance, please let us know. tracfone-wireless

  • Rated 3 out of 5 stars

    The new stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Occasionally a metallic sounding voice and echo if I'm calling from the wrong spot. Not quite the same as my voice, sometimes I hear the same. It's really tower reception or battery low, has not much to do with quality of phone. Or does it. Needs to be broken in.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We are sorry to hear that you are having this issue. Allow us to check on it so we can help you with it. Please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you. tracfone-wireless

  • Rated 4 out of 5 stars

    Much better than previous phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage space, with expandable storage plenty of storage

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thanks for taking out time to rate our product. If you have any suggestions or if you are facing any problems, please let us know. We will try our best to help you out. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    TracFone - Galaxy A01 - Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable. Phone. Has good basic functions. Great price with expandable memory if needed . all around good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my sister and she loves it better than her old phone (it was a little out dated & cracked screen). She needed a newer phone for the school year.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We're so glad that you found what you were looking for. Thank you for your business and trust. Have a beautiful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about my tracfone regarding the camera use. Was more complicated to attach photos in facebook and when sending a text with an attachment.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. Thank you for the 5-star rating. We appreciate you for sharing your feedback. If you need any help regarding our products and services, just feel free to let us know. Have a beautiful day! tracfone-wireless

  • Rated 5 out of 5 stars

    New phone for Bill

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the tracfone flip phone and it was about time for a smart phone for me. Love it so far! Still getting used to all the fancy smanchy stuff.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you so much for the 5-star rating. We appreciate your business and trust. Have a lovely day! tracfone-wireless

  • Rated 5 out of 5 stars

    Good phone for the noney

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good phone for the money with advanced features..doesn't have voicemail included and is a different charging connection both easily worked out..

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for the perfect rating. We truly appreciate it. tracfone-wireless

  • Rated 5 out of 5 stars

    My Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to use and looks really great. I have had a tracfone for a long time and they work great for me. Thank you

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy form TracFone Wireless. We're glad to hear that you like the phone. Feedback from our customers is important to us. Thank you for giving us the opportunity to service your cellular needs. Have a wonderful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Perfect for the casual user

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for those like me who need a phone but dont need (and cant afford) all the fancy features the latest brands and models use

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for the 5-star rating and positive feedback. We truly appreciate your business with us. Have a good day. tracfone-wireless

  • Rated 5 out of 5 stars

    Happy with my Galaxy A01!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my new Phone is working well. It was easy to set up. The screen is sharp and the colors are vivid! Very nice!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. Thank you for activating your service with us. It is such a pleasure to be servicing your cellular needs. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    phone plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone has a lot of memory and is up to date much easier to work great brand of phone

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for the feedback. We really appreciate it. Have a wonderful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Good inexpensive phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good backup phone for my business, Not heavy and does what its supposed to do, was a great price!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We're glad that you had a great experience. Thank you for the feedback and 5-star rating. Have a beautiful day! tracfone-wireless

  • Rated 5 out of 5 stars

    excited!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! excited to be able to make and receive calls where we live! Now have new case and we are good-to-go!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for giving us the opportunity to service your cellular needs. It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Have a nice day! tracfone-wireless

  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t figure out how to use all the things on the phone. I had wanted a simple phone to use in an emergency, find directions . The directions the phone gave me was through a construction zone and when we went a safer way the phone kept leading us back to the construction zone. So, I’ll think twice about looking for directions. I would have returned the phone if I could have. It took me a month to l learn how to answer it. Chalk that up to old age.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. We're sorry to hear that you are having trouble utilizing your phone's features. Let us help you with it. Just chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. tracfone-wireless

  • Rated 5 out of 5 stars

    First phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first phone for my daughter. Perfect for its purpose. Highly recommended

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. Thank you for taking the time to rate us and for sharing your feedback. It is our pleasure to service your daughter's cellular needs. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Great tech at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, great price and full functionality on the Internet. Great quality from Samsung.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. My name is Arianne from TracFone Wireless. Thanks for the excellent rating and wonderful feedback. We look forward to keep doing business with you. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Track phone info

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed everything and did a very good job explaining how to use the product. (track phone)

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thank you so much for your encouraging star ratings! tracfone-wireless

  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great, just have to learn how to use it. Reception is so much better than my old one.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. We thank you for your purchase and for using our service. It is our pleasure to service your cellular needs. Should you need help with your phone, feel free to chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day! tracfone-wireless

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