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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 165 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.1 out of 5 stars

  • Camera

    Rating 4.0 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy A01's ease of use, attractive price point, and camera quality. Many appreciate the screen size and battery life, finding the device conveniently sized and long-lasting. However, some users express concern regarding the limited storage capacity. Overall, the phone receives positive feedback for its user-friendliness and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-165 of 165 reviews
  • Rated 1 out of 5 stars

    confuseing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a beginner phone that is not for a beginner. the phone seems to have a mind of its own.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We apologize for any inconvenience you've experienced with this device. Let us check on it and ensure to provide you with a resolution. To chat with one of our representatives, please copy this link http://bit.ly/2qdrKHH and paste it on a new window. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We will be happy to assist you. tracfone-wireless

  • Rated 1 out of 5 stars

    Was a lemon.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return item to store. The screen interface malfunctioned.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're sorry to hear that. Should you need further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you. tracfone-wireless

  • Rated 1 out of 5 stars

    Bad phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone never worked bad purchase. Cheap phone I’ll never buy one again.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We are sorry to hear that you are having issues with your phone. Allow us to help you with it. To assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text the word HELP to 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST. We are looking forward to work with you. Thank you. tracfone-wireless

  • Rated 1 out of 5 stars

    no more bestbuy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a tracfone from bestbuy w/no help to activate

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would be glad to help you with any issues or concerns regarding our product and service. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. You may also text the word HELP to 611611. We're open Mondays to Sundays from 08:00 AM to 11:45 PM EST. tracfone-wireless

  • Cons mentioned:
    Speed, Storage

    Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. This is a replacement phone after my Galaxy 10 went black. This phone is so slow and delayed that it locks and goes black before registering the pin. It is slower than my first Galaxy, the S3. Photos are delayed by 4seconds minimum. Majority of space on this phone is the software itself meaning that you will have only space for 35 songs plus at most 40pictures.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. We're sorry to hear about your trouble with your phone. Let us help you set up your phone according to your preferences. Just chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. tracfone-wireless

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