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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 220 reviews

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90%
would recommend
to a friend

Customers are saying

Customers love how easy it is to install and how effective the protection is. They also appreciate the reasonable price and the peace of mind it gives them. However, some customers have experienced compatibility issues, particularly those who previously had Trend Maximum.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 220 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Retired school teachers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Geek Squad protection plan for our home computer and had it cleaned and updated. It has been running much quicker since then.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Applause for Trend Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro provides very good Internet security. I have had it before.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Awesome internet security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome internet security no extra subscription stuff

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Awesome antivirus

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible antivirus thanks Best Buy for having it in inventory

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thumps up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this product since I bought my new home computer. It is easy to install and easy to understand the reports.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Renewal from prior subscription is needlessly comp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewal from previous subscription with purchase of new license from Best Buy is unnecessarily complex. Every year it gets worse.every year at renewal time I vow to find an easier product prior to next year. I’m satisfied with the year round performance of this product, but renewal process extinguishes any Good feelings or satisfaction derived.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Trendy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Trend Antivirus and have been using for many years. Gets the job done! As they say, “the Trend is your friend”.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    some one you can trust

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have this on two of my PC i think that this is great and that it is easy to use. i do think that all PC do need a Virus protection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Software review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software for the money. Easy to install and update

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Paper paper plates paper paper towel and toilet to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paperback is a video box on your iPad if you’d rather just click it down and then click on it or send the

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was loaded onto my surface pro when I purchased it and it was super easy to use and understand, so i renewed the subscription and am very happy.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wished it worked with my computer. The tool said I had to remove a certain program for it to work properly and couldn’t find it so I’m stuck with an antivirus that I cannot use

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Safe

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this protection for my computer it gives piece of mind

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    College student using this for every day virus protection. Haven’t encountered any problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A+ protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to personally install and does checks daily. Will buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    Easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased this product several times and prefer this over some of the others we have used before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    compare to web root, maybe better than McAfee ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compare to web root, similar features & benefits. easy to download to use & run.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time purchasing this. I used to only use McAfee but this costs less and seems to work just as good.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Trend Micro Antivirus for several years on other computers so purchased it for a new laptop

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 4 out of 5 stars

    Antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Trend Micro for my antivirus which I trust.

    I would recommend this to a friend
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