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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.2 out of 5 stars with 3935 reviews

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86%
would recommend
to a friend

Customers are saying

Customers commend Trend Micro Internet Security 2016 for its user-friendly installation, reliable virus protection, and overall security features. They appreciate the peace of mind it provides and the reasonable price point. However, some users have concerns about compatibility issues, particularly with Windows Defender and Mac devices. Additionally, a few customers have mentioned that the software can slow down their computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,935 reviews
  • Rated 3 out of 5 stars

    good when you get what you are promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I bought my computer I bought this for three things.for computer for my cell. for my tablet. but I could only use it for my computer. it wont download to my cell or tablet. I contacted them,trend. they gave me instructions and still it wont work. I lost a lot days already. days that my cell and tablet are not benefiting from this trend security.not happy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far is working good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a long time to install the updates. But guess it works okay. Haven't had any viruses detected yet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Messed up XP System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product did not work well with the XP platform. Messed up and can only use in safe mode after install.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Trend Micro Internet Security 2016 requires that Service Pack 3 is installed on computers running Windows XP. It is possible that this is the source of the issue, James. Double-check that your OS has all of the necessary Service Packs installed. trend-micro

  • Rated 5 out of 5 stars

    I did have to call the Geek Squad to help me load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help was efficient and quick. I suppose it is working for my computer. I have not yet added it to my iPad or phone. I do think it should have been for a year instead of 6 months free. But I am glad I did get this long. Thanks BestBuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with Trend Micro on my previous PC. When I bought a new PC, I bought Trend Micro again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had any problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had MicroTrend in the past, it came with my Geek Squad coverage, so when it was offered again this time I opted to take it again. When I did not have MicroTrend and tried something else, I had computer issues. Works great for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro Internet Security 2015 helps to limit your risk for cyber crime and the threat of virtual intruders.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can run scans easy and even improve performance thru tools,it doesn't need alot of space like others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used this product a few weeks so I am still learning how it works. I very much appreciate that it tells me which links in emails and on websites can be trusted. It seems to be quite reliable and a good layer of protection for my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not my first choice for internet security, but since it was free i decided to give it a try.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    overly secure software slows Internet browsing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad loaded Trend Micro Internet Security into my new computer; I'm not sure that was a good idea. Every move I make on the web has an intervening step that requires my clicking off a security question. It slows my browsing; the repetition is incredibly frustrating. I've checked the box "Don't ask me again" repeatedly to no avail... guess I have to give the Geek Squad a call.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    It's came with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came free with my purchase, so I don't really have a complaint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used it yet, have Norton and don't know if they will work side by side or against each other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a must have if you've got software!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This CD offers protection for three devices you may have - it blocks dangerous websites, tunes up your PC, detects spam, guards your privacy on social networks and secures online banking. I would not have left the store without having it installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Trend Micro security on all of my home devices and it works great. It keeps my computers safe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free was the biggest bonus. But I've had trend micro in the past and it has done very well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    installed Trend and had trouble with pc speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed Trend and had pc issues.I called for support to get Trend to work right on my pc but they would not help me unless I paid them another $200 to see why Trend wouldn't work. I uninstalled Trend and put Norton back on my pc.So now I have one year of Trend that I can't even use.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear about your experience, annieodie. Trend Micro security is designed to run smoothly and quickly. It's possible that there is another program on the computer that is competing with Trend Micro or causing the computer to feel slow. Double-check the list of conflicting programs listed on Trend Micro's website and make sure your PC meets all of the system requirements. Hopefully that helps! trend-micro

  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew I needed internet security and this was the one they recommended. What was really nice is since my computer does not have a disc drive I had a hard time downloading it so Best Buy's geek squad did it over the phone. That was a great help!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 3 out of 5 stars

    very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be a decent anti virus easy installation alrighty than

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SECURITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Trend Micro Internet Security is an excellent security software to protect your computer(s) from viruses, malware, etc. I feel better every time I sign on my laptop knowing Trend Micro Internet Security will block intruders.

    I would recommend this to a friend