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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.2 out of 5 stars with 3935 reviews

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86%
would recommend
to a friend

Customers are saying

Customers commend Trend Micro Internet Security 2016 for its user-friendly installation, reliable virus protection, and overall security features. They appreciate the peace of mind it provides and the reasonable price point. However, some users have concerns about compatibility issues, particularly with Windows Defender and Mac devices. Additionally, a few customers have mentioned that the software can slow down their computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,935 reviews
  • Rated 4 out of 5 stars

    Great product for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this product from best buy to try for free. Didn't have high hopes, but it does the job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Antivirus program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has good products & Services. I have stock in the company & I your company keeps growing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    THE ITEM HAS ELIMINATED SOME OF MY NUISANCE CALLS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A WORTHWHILE INVESTMENT TO ELIMINATE UNNEEDED AND TROUBLESOME INTERRUPTIONS IN MY DAY.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat extra that I haven't utilized just yet but will be taking a look at after the 3 months pass

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new desktop that had a trial subscription of anti virus on it. The trend disc was bundled with the desktop. When the trial subscription was running out,i loaded the trend disc. I immediately got spam,a virus and so many add on BS products trying to load to my computer that i had to shut down my desktop! I wish i had just thrown the disc away to start with!

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Hi techman. Wow! Not the best way to start a relationship with your new Trend Micro subscription. I can promise you that they disc you loaded was free of any spam or viruses. The program on the disc is 100% exactly like the trial subscription that was installed on your new desktop (though it might have included a new serial number). If you're not a fan of using the disc, you can always download the EXE file from our Geek Squad page.

      Seeing as your have access to Trend Micro's Internet Security product, it's possible that you saw options to install some of our other tools, like the password manager or the mobile security app for your smartphone and tablet. People can access the Internet is so many ways these days and we are doing our best to make sure they (and their information) are safe no matter what they use to go online. I'm sorry if those messages rubbed the wrong way. Every person is different and all we can so is our best to see that everyone stays safe out there.trend-micro

  • Rated 4 out of 5 stars

    great for the computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was interesting to down load but i did get it done and once I knew what I was doing I was really simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great virus protection, and great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this as part of a laptop purchase, and have had zero problems with it! I have been a Trend Micro end user for years and will continue to be one! Easy install and compatible with all of the Windows operating systems!

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    Free stuff given.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for free and didn't use it. I'll stick to kaspersky for my needs

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working fine, except my old antivirus keeps telling me that I don't have an antivirus loaded.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    really great firewall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protects against viruses and melware! awesome protection, no disc, software is downloaded online

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tried to install the free Trend Micro program given to me with my purchase I was told it was not compatable with the windows package on my computer. Didn't the salesman know this? Free programs are nice, but it would be nicer to get the right ones for my purchase. I guess this rating is more a reflection of that disappointment than the program itself.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Trend Micro Internet Security is compatible with all of the current Microsoft Windows operating systems, going back to XP + Service pack 3, which was released in 2008. Depending on which versions of Windows you have, we can probably help you get it installed. trend-micro

  • Rated 4 out of 5 stars

    Protection seems very well suited to my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the Geek Squad for setting up and assisting me putting it into action on the computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend micro offers decent protection against viruses and malware. For the price can't beat that.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as user friendly as norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product isn't as easy to use as Norton. I don't like that it pops up when I boot up my computer.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Trend Micro worked with people from all walks of life to design a product that was simple to use and easy to understand. So we're sorry to hear that you prefer the Norton interface, Andrea. trend-micro

  • Pros mentioned:
    Virus protection

    Rated 3 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be ok but time will tell. Already blocked a virus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Antivirus Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a good experience with this software. No viruses so far. Pop ups are a little annoying, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing a laptop or computer for a 13 year old, this is definitely worth the money. Coverage for breakage and spilling is a must for my son!! I would recommend adding this to your purchase of a laptop or computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    internet security

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had no idea that internet security systems were so important. Our computer had over 70 malwares and other problems and we thought we had some security thru HP products. This Trend Micro security system that Best Buy has installed now on our computers checks for problems and scans without constant updates and notifications, It seems to be all that was promised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trail Run - seems good

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this as a trial when purchasing my tablet and it seems to a good security program

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro Security runs in the background. It alerts you when unwanted malware is detected.

    I would recommend this to a friend