Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3935 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

86%
would recommend
to a friend

Customers are saying

Customers commend Trend Micro Internet Security 2016 for its user-friendly installation, reliable virus protection, and overall security features. They appreciate the peace of mind it provides and the reasonable price point. However, some users have concerns about compatibility issues, particularly with Windows Defender and Mac devices. Additionally, a few customers have mentioned that the software can slow down their computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 3,935 reviews
  • Rated 5 out of 5 stars

    Great security/protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great subscription and provides great protection for our PCs/laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product to use for security on all your phones at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.....I use it for two computers and have had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security is a Must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of the promotional package when I bought the laptop. A must have!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Trend Micro several years and it has done pretty good for the most part. But I just got a new computer and 5 viruses got around the Trend Micro.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blocks everything, and does not take a heavy toll on processed speed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I prefer Norton. Have used this product in past.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I deleted this virus package and returned the additional one year protection that Best Buy provided. I have found Norton to be more successful in the past.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great antivirus soffware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended to me by an associate, awesome product, awesome experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product my dad said

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my dad and he loves it! He said "this is a good one son"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antivirus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection of the phone from viruses and Mal ware. Simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with it works like any other but I already have one i like better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to bestbuy I got this item for free with all of my purchases.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with my purchase so I installed on the device. It does the job for now. I use free ones so I won't upgrade on this when it expires.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend it for someone looking for a great deal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    it would not download on the computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not download on computer.. said wrong serial number. I had to buy a security system. So what was to be free.was not! Left a bad taste to me.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Make sure you download the file from the website listed inside the box, dugsu. If it still doesn't seem to work, give a call and we'll help you get set up. trend-micro

  • Rated 1 out of 5 stars

    not impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not activate it because McFee was already on the computer for a trial period. I prefer McFee.......

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you chose not to use your Trend Micro Internet Security subscription, Gayle. Remember that your subscription will protect up to 3 computers or devices. You can always install it on another computer or your tablet or smartphone. trend-micro

  • Rated 5 out of 5 stars

    Good software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying these for almost 20 years. Have never had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a good job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already said that it does a good job, so what else do you want from me?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    have used this before

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have used this before and I really like it never got a virus or hacked

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    it didn't take care of the viruses

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it can work? I guess it can work. I hope you don't have to use the geek squad and if you do don't try to pay them with a best buy credit card even if they do work out of Best Buy store. That's a no no. I also wrote Best Buy about my problem and they haven't back with me it has been 3 days and the message says they will get back with you in 48 hours. They worked well when i bought my washer & dryer. I had to go and buy me another laptop from another company. '

    No, I would not recommend this to a friend
Sponsored